$205 Avg/night
Rate and special offer based on Check-in: May 26, 2015 Check-out: May 27, 2015

Sofitel Chicago Water Tower

4 stars
View map of 20 EAST CHESTNUT ST - DOWNTOWN, CHICAGO, IL 60611

Hotel Overview

Reviewer score
4.6
out of 5
145 reviews
Girls weekend

Love this hotel. Great location. Nice bar area for a night cap great restaurant food and service... See full review

  • Nancy S.
  • Jan 27, 2015
Convenient location

Great location for a quick gateaway weekend, however the quality of the room was a little... See full review

  • Glossy13
  • Oct 14, 2014
Sofitel Chicago Water Tower provides four-star downtown Chicago hotel accommodations -- minutes from the Magnificent Mile, Navy Pier, the Museum of Contemporary Art, Lake Michigan and upscale boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at one of the best downtown Chicago Illinois hotels.

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Reviewer score 4.6 out of 5
Reviewer score 4.1 out of 5
Reviewer score 4.3 out of 5

Sofitel Chicago Water Tower Rooms

JrSuite 1 Kg bed
JUNIOR SUITE - 1 king bed, city views. 47 m2,500 sq2. Modern king bed and sofa bed. City or partial lake view, spacious luxury marble bathroom with separate glass shower & tub. 32" LCD TV, Bose system, laptop safe, high-speed internet and living area.
1 Kg bed Dlx
LUXURY ROOM - 1 King size bed, Upper Floor. 33 m2,350sq2. Urban chic upper floor room with 1 king bed. City or partial lake view, luxury marble bathroom with glass shower and tub. 32" LCD TV, Bose system, laptop safe and high speed internet.
1 Kg bed Sup
SUPERIOR ROOM - 1 King size bed, Low floor. 33 m2,350sq2. Urban chic 1 king bed room, luxury marble bathroom with separate glass shower and tub, 32" LCD TV, Bose system, laptop safe, high-speed internet
Suite 1 Kg bed Sup
PRESTIGE SUITE - 1 King size bed. 65 m2,700sq2. Contemporary 1-bedroom suite with king bed. City or partial lake view, luxurious marble bathroom with glass shower and tub, 2- 32" LCD TVs, Bose system, laptop safe, high-speed internet and living room

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Express check in
Express checkout
Concierge desk
ATM/Cash machine
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
Porters
FAX
Doctor on call
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Outdoor parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Shower
Iron
Sprinklers in rooms
Bath tub

Nearby points of interest

  • Holy Name Cathedral: 0.2 mi
  • Washington Square Park: 0.2 mi
  • Water Tower: 0.2 mi
  • John Hancock Center: 0.2 mi
  • Drury Lane Theatre: 0.3 mi
  • Seneca Park: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • Museum of Contemporary Art: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Lake Shore Park: 0.4 mi
  • North Michigan Avenue: 0.5 mi
  • Tribune Tower: 0.6 mi
  • Holy Name Cathedral: 0.2 mi
  • Washington Square Park: 0.2 mi
  • Water Tower: 0.2 mi
  • John Hancock Center: 0.2 mi
  • Drury Lane Theatre: 0.3 mi
  • Seneca Park: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • Museum of Contemporary Art: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Lake Shore Park: 0.4 mi
  • North Michigan Avenue: 0.5 mi
  • Tribune Tower: 0.6 mi
  • Wrigley Building: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Marina City: 0.7 mi
  • Merchandise Mart: 0.8 mi
  • Harold Washington College: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Lake Point Tower: 0.9 mi
  • Prudential Plaza: 0.9 mi
  • Goodman Theatre: 0.9 mi
  • Oriental Theatre: 0.9 mi
  • History Museum: 0.9 mi
  • Macys: 1 mi
  • Chicago Cultural Center: 1 mi
  • Harris Theater: 1 mi
  • Cadillac Palace Theatre: 1 mi
  • City Hall: 1 mi
  • Shubert Theatre: 1.1 mi
  • Children Museum: 1.1 mi
  • Pritzker Pavilion: 1.1 mi
  • Cloud Gate: 1.1 mi
  • Kendall College: 1.1 mi
  • State Street: 1.1 mi
  • Crown Fountain: 1.2 mi
  • Navy Pier: 1.2 mi
  • Opera House: 1.2 mi
  • Bank of America Theatre: 1.2 mi
  • Chicago Mercantile Exchange: 1.3 mi
  • Art Institute of Chicago: 1.3 mi
  • North Avenue Beach: 1.3 mi
  • Yacht Club: 1.3 mi

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Sofitel Chicago Water Tower

Overall score

4.6 / 5
5.01.0
145 out of 145
Amenities:
4.4
Cleanliness:
4.8
Hotel staff:
4.8
Comfort:
4.7
Location:
4.9
Value:
4.3

96% would recommend to a friend.

Sort by:
Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Dan loves Chicago
Business
Vermont
Jan 17, 2014

Nice overall experience

In Chicago for business, great restaurant, beautifully appointed rooms, top notch staff. Would definitely stay here again and recommend others as well. Price was very reasonable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Bob James
Business
Chicago
Jan 21, 2014

Exactly what the other reviews state...

Remarkable. Great location. Staff are incredible. Room was beautiful. Only complaint wat that room was dry. Wonderful 10th anniversary weekend with wife! Thank You Sofitel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
bbdholmes
Business
Pittsburgh
Mar 24, 2014

Visit to Chicago

There's not much you can do to improve this Hotel except for management to keep an eye on employees and how they treat the customers. Most of the employees are very friendly, just a few give you the impression that they could care less.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Coffee to go and newspapers are complimentary in the Cafe

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Anonymous
Business
Washington, DC
Aug 4, 2007

Great Weekend Getaway

The Sofitel Chicago was great. I have stayed in other Sofitel Hotels and the standard of care is always perfect. The beds are the most comfortable. The location was grea on the mile for walking and shoping.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
expert traveller
Business
maryland
Jun 10, 2009

short trip

I do not if all the rooms were the same size but for a delux room it was a small room. overall services were good and we were happy with it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

the hotel restaurant was supposed to be quite good but there are very good places to eat around the hotel too. if they had given us bed/breakfast deal would have been nicer.

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Test taker
Business
Austin Minnesota
Dec 10, 2009

Great Hotel, great location

The service was great. We asked for late check out and were given it with no hesitation. The beds were very comfortable and the bell staff was always there to help. Great location, close to restaurants and shopping and walking paths along Lake Michigan.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
On Business
Business
London
Jan 30, 2010

Excellent Hotel

Excellent property, great location and impeccable service. Gym on the small side but everything else what you would expect of a 5 star European hotel chain.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Picky guest
Business
Cincinnati, OH
Mar 31, 2010

Fantastic service and attitude

I am very particular and most hotels do not live up to my expectations. This time, the hotel exceeded them with great service, cooperative staff and a beautiful room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
jamies
Business
Fairfield, CT, USA
Dec 5, 2011

mother daughter getaway

Staff was amazing and very helpful. Location was near everything! Can't wait to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Calo
Business
Norther California
Aug 31, 2012

Vacation get away.

Outstanding hotel experience. Room was perfect. Staff was outstanding. Wonderfurl location just off Michigan avenue. Very modern and clean. Terrific value.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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