$124 Avg/night
Rate and special offer based on Check-in: Dec 21, 2014 Check-out: Dec 24, 2014

Sofitel Chicago Water Tower

4 stars
20 EAST CHESTNUT ST - DOWNTOWN, CHICAGO, IL 60611
Hotel Overview
Reviewer score
4.6
out of 5
132 reviews
Convenient location

Great location for a quick gateaway weekend, however the quality of the room was a little... See full review

  • Glossy13
  • Oct 14, 2014
great stay

great stay, the location is perfect, the staff is great and very helpful. will come back here again! See full review

  • Bari rozen
  • Jul 27, 2014
Sofitel Chicago Water Tower provides four-star downtown Chicago hotel accommodations -- minutes from the Magnificent Mile, Navy Pier, the Museum of Contemporary Art, Lake Michigan and upscale boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at one of the best downtown Chicago Illinois hotels.

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Sofitel Chicago Water Tower Rooms

JrSuite 1 Kg bed
JUNIOR SUITE - 1 king bed, city views. 47 m2,500 sq2. Modern king bed and sofa bed. City or partial lake view, spacious luxury marble bathroom with separate glass shower & tub. 32" LCD TV, Bose system, laptop safe, high-speed internet and living area.
1 Kg bed Dlx
LUXURY ROOM - 1 King size bed, Upper Floor. 33 m2,350sq2. Urban chic upper floor room with 1 king bed. City or partial lake view, luxury marble bathroom with glass shower and tub. 32" LCD TV, Bose system, laptop safe and high speed internet.
1 Kg bed Sup
SUPERIOR ROOM - 1 King size bed, Low floor. 33 m2,350sq2. Urban chic 1 king bed room, luxury marble bathroom with separate glass shower and tub, 32" LCD TV, Bose system, laptop safe, high-speed internet
Suite 1 Kg bed Sup
PRESTIGE SUITE - 1 King size bed. 65 m2,700sq2. Contemporary 1-bedroom suite with king bed. City or partial lake view, luxurious marble bathroom with glass shower and tub, 2- 32" LCD TVs, Bose system, laptop safe, high-speed internet and living room

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Express check in
Express checkout
Concierge desk
ATM/Cash machine
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
Porters
FAX
Doctor on call
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Outdoor parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Shower
Iron
Sprinklers in rooms
Bath tub

Nearby points of interest

  • Holy Name Cathedral: 0.2 mi
  • Washington Square Park: 0.2 mi
  • Water Tower: 0.2 mi
  • John Hancock Center: 0.2 mi
  • Drury Lane Theatre: 0.3 mi
  • Seneca Park: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • Museum of Contemporary Art: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Lake Shore Park: 0.4 mi
  • North Michigan Avenue: 0.5 mi
  • Tribune Tower: 0.6 mi
  • Holy Name Cathedral: 0.2 mi
  • Washington Square Park: 0.2 mi
  • Water Tower: 0.2 mi
  • John Hancock Center: 0.2 mi
  • Drury Lane Theatre: 0.3 mi
  • Seneca Park: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • Museum of Contemporary Art: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Lake Shore Park: 0.4 mi
  • North Michigan Avenue: 0.5 mi
  • Tribune Tower: 0.6 mi
  • Wrigley Building: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Marina City: 0.7 mi
  • Merchandise Mart: 0.8 mi
  • Harold Washington College: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Lake Point Tower: 0.9 mi
  • Prudential Plaza: 0.9 mi
  • Goodman Theatre: 0.9 mi
  • Oriental Theatre: 0.9 mi
  • History Museum: 0.9 mi
  • Macys: 1 mi
  • Chicago Cultural Center: 1 mi
  • Harris Theater: 1 mi
  • Cadillac Palace Theatre: 1 mi
  • City Hall: 1 mi
  • Shubert Theatre: 1.1 mi
  • Children Museum: 1.1 mi
  • Pritzker Pavilion: 1.1 mi
  • Cloud Gate: 1.1 mi
  • Kendall College: 1.1 mi
  • State Street: 1.1 mi
  • Crown Fountain: 1.2 mi
  • Navy Pier: 1.2 mi
  • Opera House: 1.2 mi
  • Bank of America Theatre: 1.2 mi
  • Chicago Mercantile Exchange: 1.3 mi
  • Art Institute of Chicago: 1.3 mi
  • North Avenue Beach: 1.3 mi
  • Yacht Club: 1.3 mi

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (132)

Ratings and reviews for Sofitel Chicago Water Tower

Overall score

4.6 / 5
5.01.0
132 out of 132
Amenities:
4.4
Room cleanliness:
4.8
Hotel staff:
4.8
Room comfort:
4.7
Location:
4.9
Value:
4.3

95% would recommend to a friend.

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Bob James
Chicago
Jan 21, 2014

Exactly what the other reviews state...

Remarkable. Great location. Staff are incredible. Room was beautiful. Only complaint wat that room was dry. Wonderful 10th anniversary weekend with wife! Thank You Sofitel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Chi Town Fan
Business
Newport Beach, CA
Jun 18, 2014

Great Downtown Hotel

We recently stayed at the Sofitel Chicago Water Tower. The location was perfect for walking along Michigan Avenue, as well as accessing the trains and buses. Our room was quiet and peaceful. The staff was attentive and friendly. This is our second stay here and we will definitely return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Take the Architectural Boat Tour along the Chicago River

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Sean Patel
Business
Chicago Illinois
Jun 17, 2014

excellent stay!

Staff was excellent and room was clean. View was amazing!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

David Rurke steakhouse

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
richter09
Business
California
May 25, 2014

Fabulous Chic Hotel near Water Tower Place

Wonderful, modern and hip with fantastic rooms n cool bar area. Super cozy beds and nice appointments

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

See the famous water tower n the Hancock building Just a short walk to Portillos Hot Dogs too

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
bbdholmes
Business
Pittsburgh
Mar 24, 2014

Visit to Chicago

There's not much you can do to improve this Hotel except for management to keep an eye on employees and how they treat the customers. Most of the employees are very friendly, just a few give you the impression that they could care less.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Coffee to go and newspapers are complimentary in the Cafe

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Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
WMac10
Business
Australia
Feb 14, 2014

Chicago in Winter

Overall a positive experience, location good, good atmosphere. The cold winter did impact on the hot water on the 28th floor at times

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Bob James
Business
Chicago
Jan 21, 2014

Exactly what the other reviews state...

Remarkable. Great location. Staff are incredible. Room was beautiful. Only complaint wat that room was dry. Wonderful 10th anniversary weekend with wife! Thank You Sofitel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Dan loves Chicago
Business
Vermont
Jan 17, 2014

Nice overall experience

In Chicago for business, great restaurant, beautifully appointed rooms, top notch staff. Would definitely stay here again and recommend others as well. Price was very reasonable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
singloveteach
Business
Virginia
Dec 30, 2013

Great stay

We spent the night downtown and enjoyed our stay at Sofitel. The hotel was perfect location to the Magnificent mile, a block from Watertower Place and near amazing shopping and restaurants. There were a few small room craftsmanship incompletion that we noticed, but the room functioned perfectly and the desk staff was extremely helpful, friendly, and efficient.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Many of the stores along Michigan Avenue are also in the Watertower Place mall.

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Transplanted easterner
Business
Montana
Dec 11, 2013

Well appointed in great location

Very comfortable , great bar with warm fireplace and attentive staff

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Be prepared for chilly wind and well staffed upscale shopping

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Busy in Chicago
Business
Iowa City, Iowa
Sep 3, 2013

Easy city weekend

Excellent staff and room amenities. Convenient to Michigan Avenue and the Lake. Room Service exceeded expectations. I will definitely book this room for my next business trip to Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Don't even have to cross the street to find your favorite coffee shop or deli.

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