Sofitel Chicago Water Tower

4 stars
View map of 20 EAST CHESTNUT ST - DOWNTOWN, CHICAGO, IL 60611

Hotel Overview

4.6 /5
Overall score
96%
Would recommend
Amenities:
4.4
Cleanliness:
4.8
Hotel staff:
4.8
Comfort:
4.7
Location:
4.9
Value:
4.3
Policies

Free accomodation and breakfast for one child under 12 years old sharing parents' room (with space for a crib, rollaway bed or by using existing bedding) having breakfast as a family. No club access.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Sofitel Chicago Water Tower Rooms

JrSuite 1 Kg bed
JUNIOR SUITE - 1 king bed, city views. 47 m2,500 sq2. Modern king bed and sofa bed. City or partial lake view, spacious luxury marble bathroom with separate glass shower & tub. 32" LCD TV, Bose system, laptop safe, high-speed internet and living area.
1 Kg bed Dlx
LUXURY ROOM - 1 King size bed, Upper Floor. 33 m2,350sq2. Urban chic upper floor room with 1 king bed. City or partial lake view, luxury marble bathroom with glass shower and tub. 32" LCD TV, Bose system, laptop safe and high speed internet.
1 Kg bed Sup
SUPERIOR ROOM - 1 King size bed, Low floor. 33 m2,350sq2. Urban chic 1 king bed room, luxury marble bathroom with separate glass shower and tub, 32" LCD TV, Bose system, laptop safe, high-speed internet
Suite 1 Kg bed Sup
PRESTIGE SUITE - 1 King size bed. 65 m2,700sq2. Contemporary 1-bedroom suite with king bed. City or partial lake view, luxurious marble bathroom with glass shower and tub, 2- 32" LCD TVs, Bose system, laptop safe, high-speed internet and living room

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Express check in
Express checkout
Concierge desk
ATM/Cash machine
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
Porters
FAX
Doctor on call
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Outdoor parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Shower
Iron
Sprinklers in rooms
Bath tub

Hotel Map

41.8983 -87.6275
Area served
.
Nearby airports
ORD, (ORD), 25.00, W, Km
Area description
Shopping district

Nearby points of interest

  • Holy Name Cathedral: 0.2 mi
  • Washington Square Park: 0.2 mi
  • Water Tower: 0.2 mi
  • John Hancock Center: 0.2 mi
  • Drury Lane Theatre: 0.3 mi
  • Seneca Park: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • Museum of Contemporary Art: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Lake Shore Park: 0.4 mi
  • North Michigan Avenue: 0.5 mi
  • Tribune Tower: 0.6 mi
  • Holy Name Cathedral: 0.2 mi
  • Washington Square Park: 0.2 mi
  • Water Tower: 0.2 mi
  • John Hancock Center: 0.2 mi
  • Drury Lane Theatre: 0.3 mi
  • Seneca Park: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • Museum of Contemporary Art: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Lake Shore Park: 0.4 mi
  • North Michigan Avenue: 0.5 mi
  • Tribune Tower: 0.6 mi
  • Wrigley Building: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Marina City: 0.7 mi
  • Merchandise Mart: 0.8 mi
  • Harold Washington College: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Lake Point Tower: 0.9 mi
  • Prudential Plaza: 0.9 mi
  • Goodman Theatre: 0.9 mi
  • Oriental Theatre: 0.9 mi
  • History Museum: 0.9 mi
  • Macys: 1 mi
  • Chicago Cultural Center: 1 mi
  • Harris Theater: 1 mi
  • Cadillac Palace Theatre: 1 mi
  • City Hall: 1 mi
  • Shubert Theatre: 1.1 mi
  • Children Museum: 1.1 mi
  • Pritzker Pavilion: 1.1 mi
  • Cloud Gate: 1.1 mi
  • Kendall College: 1.1 mi
  • State Street: 1.1 mi
  • Crown Fountain: 1.2 mi
  • Navy Pier: 1.2 mi
  • Opera House: 1.2 mi
  • Bank of America Theatre: 1.2 mi
  • Chicago Mercantile Exchange: 1.3 mi
  • Art Institute of Chicago: 1.3 mi
  • North Avenue Beach: 1.3 mi
  • Yacht Club: 1.3 mi

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (145)

Ratings and reviews for Sofitel Chicago Water Tower

Overall score

4.6 / 5
5.01.0
145 out of 145
Amenities:
4.4
Cleanliness:
4.8
Hotel staff:
4.8
Comfort:
4.7
Location:
4.9
Value:
4.3

96% would recommend to a friend.

Sort by:
Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Anonymous
Business
nj
Aug 10, 2009

Chicago

thought the hotel was worth the money considering there was a music fest going on and hotel rooms were scarce. there was complimentary coffee in the restaurant but i had to ask about it, we had a fridge in the room and there is a supermarket around the corner on state which was convenient. we didn't eat at the restaurant, it looked pretty pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
Anonymous
Business
Cincinnati, Oh
Aug 10, 2009

Good Service

Staff was very courteous. Service was prompt. Location is super.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
Anonymous
Business
MN
Aug 9, 2009

Girls weekend

The staff were very polite and always there to assist. Overall, we had a great experience and would recommend to our friends.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
Anonymous
Business
Cleveland
Aug 9, 2009

Sofitel Chicago Water Tower

Great service and perfect location.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
law secretary
Business
East Tennessee
Aug 4, 2009

Great hotel - great location

The location was great - close to the Magnificent Mile - very quiet - loved the restaurant (Cafe des Architects) - especially breakfast!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Anonymous
Business
Highland Park IL
Aug 3, 2009

Fantastic stay

Beautiful room (single, king bed) and spacious bath with separate shower and bath. Bed amazingly comfortable, nice view and spotlessly clean. Did not take advantage of Cafe Les Architects on this trip, since there was a wedding hosted at the hotel this evening. Location is phenomenal. Despite business of wedding, front desk service was quick. Only complaint is slow shower drain, but that hardly put a damper on our weekend in the city.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

This hotel is a short walk to a heap of great restaurants in the area and far enough from the bustle of Mag Mile for peace, but only a short walk to get there. Highly recommended over any hotel on the Mile.

Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
Anonymous
Business
kansas city
Aug 2, 2009

Great location for weekend getaway

This was a great location for a quick weekend getaway. It was close to Michigan Ave shopping, Hancock Tower, great little cafes and restuarants within walking distance. Rooms were very comfortable, we had a great view of the lake, room was very quiet. Bathroom was well-appointed, bed was very comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Restaurant in hotel looked good, but great places for breakfast just steps down street or around corner.

Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Cory & Sybel - New Parents
Business
Antioch, IL
Jul 28, 2009

It Doesn't Get Any Better Than This!

We felt pampered every moment at the hotel. We were quite busy in Chicago and were only able to stay one night, but the time we had at the Sofitel was wonderful....and the beds were sooo comfortable!!Rooms were quiet and relaxing. And what a great location -- close to everything you could want to do!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Park in the parking garage across the street. It is about 1 block away and half the price! Other than that, you can walk to restaurants, shopping, carriage rides, etc. The lake is right around the corner!

Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Iowa Native Ventures Out
Business
Iowa City, IA
Jul 27, 2009

Great room, service, and location

The room and view were beautiful and very nicely furnished. Besides the location and beauty of the hotel and facilities, we were struck by how friendly and helpful all of the staff were, from the bellman to the front desk to the hostess.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Le Colonial restaurant just 2 blocks North on Rush was excellent atmosphere and French Vietamese food with white tablecloth. Always one of my favorites.

Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
Anonymous
Business
St. Thomas, VI
Jul 27, 2009

Very comfortable and relaxing

I attended a conference at the hotel and stayed in one of the rooms. I really enjoyed the ambiance and comfort. Breakfasts are delicious. Felt pampered.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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