Sofitel Chicago Water Tower

4 stars
20 EAST CHESTNUT ST - DOWNTOWN, CHICAGO, IL 60611
Hotel Overview
Reviewer score
4.6
out of 5
217 reviews
great stay!!

The location is amazing, the staff are very friendly and helpful and the room was just great. good... See full review

  • Bari rozen
  • Jul 7, 2014
An Absolutely Awesome Place to Stay!

We stayed 3 nights for a mini-vacation. We were pleasantly surprised to be placed on 28th floor... See full review

  • VWOHSAM
  • Jul 4, 2014
Sofitel Chicago Water Tower provides four-star downtown Chicago hotel accommodations -- minutes from the Magnificent Mile, Navy Pier, the Museum of Contemporary Art, Lake Michigan and upscale boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at one of the best downtown Chicago Illinois hotels.

Sofitel Chicago Water Tower Rooms

JrSuite 1 Kg bed
JUNIOR SUITE - 1 king bed, city views. 47 m2,500 sq2. Modern king bed and sofa bed. City or partial lake view, spacious luxury marble bathroom with separate glass shower & tub. 32" LCD TV, Bose system, laptop safe, high-speed internet and living area.
1 Kg bed Dlx
LUXURY ROOM - 1 King size bed, Upper Floor. 33 m2,350sq2. Urban chic upper floor room with 1 king bed. City or partial lake view, luxury marble bathroom with glass shower and tub. 32" LCD TV, Bose system, laptop safe and high speed internet.
1 Kg bed Sup
SUPERIOR ROOM - 1 King size bed, Low floor. 33 m2,350sq2. Urban chic 1 king bed room, luxury marble bathroom with separate glass shower and tub, 32" LCD TV, Bose system, laptop safe, high-speed internet
Suite 1 Kg bed Sup
PRESTIGE SUITE - 1 King size bed. 65 m2,700sq2. Contemporary 1-bedroom suite with king bed. City or partial lake view, luxurious marble bathroom with glass shower and tub, 2- 32" LCD TVs, Bose system, laptop safe, high-speed internet and living room

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Express check in
Express checkout
Concierge desk
ATM/Cash machine
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
Porters
FAX
Doctor on call
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Outdoor parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Shower
Iron
Sprinklers in rooms
Bath tub

Hotel Map

41.8983 -87.6275
Area served
.
Nearby airports
ORD, (ORD), 25.00, W, Km
Area description
Shopping district

Nearby points of interest

  • Holy Name Cathedral: 0.2 mi
  • Washington Square Park: 0.2 mi
  • Water Tower: 0.2 mi
  • John Hancock Center: 0.2 mi
  • Drury Lane Theatre: 0.3 mi
  • Seneca Park: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • Museum of Contemporary Art: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Lake Shore Park: 0.4 mi
  • North Michigan Avenue: 0.5 mi
  • Tribune Tower: 0.6 mi
  • Holy Name Cathedral: 0.2 mi
  • Washington Square Park: 0.2 mi
  • Water Tower: 0.2 mi
  • John Hancock Center: 0.2 mi
  • Drury Lane Theatre: 0.3 mi
  • Seneca Park: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • Museum of Contemporary Art: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Lake Shore Park: 0.4 mi
  • North Michigan Avenue: 0.5 mi
  • Tribune Tower: 0.6 mi
  • Wrigley Building: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Marina City: 0.7 mi
  • Merchandise Mart: 0.8 mi
  • Harold Washington College: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Lake Point Tower: 0.9 mi
  • Prudential Plaza: 0.9 mi
  • Goodman Theatre: 0.9 mi
  • Oriental Theatre: 0.9 mi
  • History Museum: 0.9 mi
  • Macys: 1 mi
  • Chicago Cultural Center: 1 mi
  • Harris Theater: 1 mi
  • Cadillac Palace Theatre: 1 mi
  • City Hall: 1 mi
  • Shubert Theatre: 1.1 mi
  • Children Museum: 1.1 mi
  • Pritzker Pavilion: 1.1 mi
  • Cloud Gate: 1.1 mi
  • Kendall College: 1.1 mi
  • State Street: 1.1 mi
  • Crown Fountain: 1.2 mi
  • Navy Pier: 1.2 mi
  • Opera House: 1.2 mi
  • Bank of America Theatre: 1.2 mi
  • Chicago Mercantile Exchange: 1.3 mi
  • Art Institute of Chicago: 1.3 mi
  • North Avenue Beach: 1.3 mi
  • Yacht Club: 1.3 mi

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (217)

Ratings and reviews for Sofitel Chicago Water Tower

Overall score

4.6 / 5
5.01.0
217 out of 217
Amenities:
4.4
Room cleanliness:
4.9
Hotel staff:
4.8
Room comfort:
4.7
Location:
4.9
Value:
4.3

95% would recommend to a friend.

Sort by:
Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
Anonymous
Bloomfield Hills, MIchigan
Nov 10, 2009

Our favorite hotel in Chicago.

It's always a pleasure to stay here. Great location, wonderful service, lovely/elegant rooms and a terrific bar area. And our favorite breakfast spot, TEMPO, is a few steps away.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

Eat breakfast at TEMPO, right down the street.

Review of Sofitel Chicago Water Tower

Reviewer score

3
5.01.0
Anonymous
Panama City, FL
Nov 9, 2009

Overrated

I visit Chicago several times a year and have always wanted to stay at the Sofitel. It was a very average room for the money. Beds were'nt very comfortable and the shower was very small. The location is excellent, the staff was nice and the restaurant was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Dining tip: In Hotel

The restaurant was very good for breakfast.

Review of Sofitel Chicago Water Tower

Reviewer score

3
5.01.0
Anonymous
Panama City, FL
Nov 9, 2009

Overrated

I visit Chicago several times a year and have always wanted to stay at the Sofitel. It was a very average room for the money. Beds were'nt very comfortable and the shower was very small. The location is excellent, the staff was nice and the restaurant was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
2
Dining tip: In Hotel

The restaurant was very good for breakfast.

Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
JAA
Business
Pittsburgh
Oct 26, 2009

Great Stay

Great hotel in great location. Excellent service and cleanliness.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
JAA
Business
Pittsburgh
Oct 26, 2009

Great Stay

Great hotel in great location. Excellent service and cleanliness.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
New Haven Traveller
New Haven, CT
Oct 14, 2009

Lovely Place but Pricey

Lovely place; our room was smaller than I imagined for the price and expected a little more 'wow', I guess; staff was very pleasant but had limited interaction with them except housekeepers (who were charming); a block or two from the upper end of Mag Mile; a few blocks walk to most restaurants; a lesson learned (again)- if you're spending most of your time out seeing the city, spend less on your room and more on your activities and dining.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Tempo Cafe next door great omelettes and very reasonable; open 24/7; dining options at hotel expensive

Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
New Haven Traveller
New Haven, CT
Oct 14, 2009

Lovely Place but Pricey

Lovely place; our room was smaller than I imagined for the price and expected a little more 'wow', I guess; staff was very pleasant but had limited interaction with them except housekeepers (who were charming); a block or two from the upper end of Mag Mile; a few blocks walk to most restaurants; a lesson learned (again)- if you're spending most of your time out seeing the city, spend less on your room and more on your activities and dining.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Tempo Cafe next door great omelettes and very reasonable; open 24/7; dining options at hotel expensive

Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Anonymous
Branford, CT
Sep 29, 2009

Unbeatable location for the price

Gorgeous lobby, great food in hotel restaurant, rooms don't get better than here!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Anonymous
Branford, CT
Sep 29, 2009

Unbeatable location for the price

Gorgeous lobby, great food in hotel restaurant, rooms don't get better than here!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Anonymous
Logansport, Indiana
Sep 27, 2009

Loved, loved, loved!!

Great location. From the moment we stepped out of the car, there were staff ready to help, direct, and lead us toward the desk. The consierge was very helpful when we were looking for a restaurant for dinner ([...]). She made the reservations while we were out on a walking food tour of Chicago. I will reccomend this hotel to all my family and friends...as a matter of fact, I have already started!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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