$184 Avg/night
Rate and special offer based on Check-in: May 10, 2015 Check-out: May 11, 2015

Sofitel Chicago Water Tower

4 stars
View map of 20 EAST CHESTNUT ST - DOWNTOWN, CHICAGO, IL 60611

Hotel Overview

Ratings and reviews for Sofitel Chicago Water Tower

Overall score

4.6 / 5
5.01.0
145 out of 145
Amenities:
4.4
Cleanliness:
4.8
Hotel staff:
4.8
Comfort:
4.7
Location:
4.9
Value:
4.3

96% would recommend to a friend.

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
psp
Business
Mexico
Aug 9, 2011

Very good

Very good hotel and service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
Anonymous
Business
DC
Jul 22, 2011

No free wi-fi

The hotel is beautiful. But, there is no free wi-fi in the rooms. A few computers with free internet access are available on the third floor. Also, the long distance phone rates are unreasonable. I made a 2 or 3 minute call that cost about $10.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Doug E Fresh
Business
Chicago
May 8, 2011

Great hotel

Fantastic hotel, very clean, very quiet, and super nice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Anonymous
Business
St. Louis, MO.
Apr 25, 2011

"clean, comfortable, and friendly"

We have stayed in many 4 star hotels downtown and this hotel to us, rates the best. The staff is very helpful and friendly. The rooms were clean and extremely comfortable. Great location for what we wanted to do. Plenty of excellent restaurants and stores to walk to.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The Tempo Cafe is just next door to the hotel. We ate breakfast there and thought the service and food was good.

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Ack
Business
CT
Jan 5, 2011

Great Spot

very clean helpful staff -- great location

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Anonymous
Business
Chicago, IL
Dec 21, 2010

Sofitel Chicago Water Tower

The location, two blocks from Michigan Ave., is perfect - close to the activity but very quiet. The hotel service is excellent. We had room service dinner and breakfast and loved the food, presentation and value for the money. We will definitely stay at this hotel again! The room was small, cozy, clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

You are two blocks away from Macy's/Water Tower Place - where you can shop, eat and even see movies all in one location. Perfect!

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Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Anonymous
Business
Camden, ME
Nov 24, 2010

Great place to stay for business or fun

Stayed for business. Room was spacious and clean. Service was excellent. Lobby spaces were lively.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Located in the middle of the Gold Coast. Endless shopping possibilities.

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Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
Anonymous
Business
Dayton, Ohio
Nov 14, 2010

Pefect Getaway!

I have stayed at almost every hotel in Chicago.... ( at one time or another). For us... the Sofitel Hotel has that cool European vibe. Our suite had a fantastic view of downtown. Room service was prompt beyond believe. The location is prime! There isn't anything that I would change. Overall satisfaction.... perfect!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Wonderful restarunts within a block or two.

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Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
Anonymous
Business
Glenview,IL
Aug 23, 2010

Great location

great location but not much included in the price.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

within walking distance to several first-rate restaurants. we ate at Rosebud on Rush and had a wonderful dinner. make reservations, though. saturday nights are busy,

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Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
joseadelcas
Business
Mexico D.F.
Aug 15, 2010

Fantastic

Shoping & visiting

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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