$170 Avg/night
Rate and special offer based on Check-in: Sep 1, 2014 Check-out: Sep 2, 2014

Sofitel Chicago Water Tower

4 stars
20 EAST CHESTNUT ST - DOWNTOWN, CHICAGO, IL 60611
Hotel Overview
Reviewer score
4.6
out of 5
137 reviews
great stay

great stay, the location is perfect, the staff is great and very helpful. will come back here again! See full review

  • Bari rozen
  • Jul 27, 2014
great stay!!

The location is amazing, the staff are very friendly and helpful and the room was just great. good... See full review

  • Bari rozen
  • Jul 7, 2014
Sofitel Chicago Water Tower provides four-star downtown Chicago hotel accommodations -- minutes from the Magnificent Mile, Navy Pier, the Museum of Contemporary Art, Lake Michigan and upscale boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at one of the best downtown Chicago Illinois hotels.

Hotel Map

41.8983 -87.6275
Area served
.
Nearby airports
ORD, (ORD), 25.00, W, Km
Area description
Shopping district

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Sofitel Chicago Water Tower Rooms

JrSuite 1 Kg bed
JUNIOR SUITE - 1 king bed, city views. 47 m2,500 sq2. Modern king bed and sofa bed. City or partial lake view, spacious luxury marble bathroom with separate glass shower & tub. 32" LCD TV, Bose system, laptop safe, high-speed internet and living area.
1 Kg bed Dlx
LUXURY ROOM - 1 King size bed, Upper Floor. 33 m2,350sq2. Urban chic upper floor room with 1 king bed. City or partial lake view, luxury marble bathroom with glass shower and tub. 32" LCD TV, Bose system, laptop safe and high speed internet.
1 Kg bed Sup
SUPERIOR ROOM - 1 King size bed, Low floor. 33 m2,350sq2. Urban chic 1 king bed room, luxury marble bathroom with separate glass shower and tub, 32" LCD TV, Bose system, laptop safe, high-speed internet
Suite 1 Kg bed Sup
PRESTIGE SUITE - 1 King size bed. 65 m2,700sq2. Contemporary 1-bedroom suite with king bed. City or partial lake view, luxurious marble bathroom with glass shower and tub, 2- 32" LCD TVs, Bose system, laptop safe, high-speed internet and living room

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Express check in
Express checkout
Concierge desk
ATM/Cash machine
Security
Wake-up service
Multilingual
In-Room Safe
Meeting/Banquet facilities
Porters
FAX
Doctor on call
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Outdoor parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Shower
Iron
Sprinklers in rooms
Bath tub

Nearby points of interest

  • Holy Name Cathedral: 0.2 mi
  • Washington Square Park: 0.2 mi
  • Water Tower: 0.2 mi
  • John Hancock Center: 0.2 mi
  • Drury Lane Theatre: 0.3 mi
  • Seneca Park: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • Museum of Contemporary Art: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Lake Shore Park: 0.4 mi
  • North Michigan Avenue: 0.5 mi
  • Tribune Tower: 0.6 mi
  • Holy Name Cathedral: 0.2 mi
  • Washington Square Park: 0.2 mi
  • Water Tower: 0.2 mi
  • John Hancock Center: 0.2 mi
  • Drury Lane Theatre: 0.3 mi
  • Seneca Park: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • Museum of Contemporary Art: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Lake Shore Park: 0.4 mi
  • North Michigan Avenue: 0.5 mi
  • Tribune Tower: 0.6 mi
  • Wrigley Building: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Marina City: 0.7 mi
  • Merchandise Mart: 0.8 mi
  • Harold Washington College: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Lake Point Tower: 0.9 mi
  • Prudential Plaza: 0.9 mi
  • Goodman Theatre: 0.9 mi
  • Oriental Theatre: 0.9 mi
  • History Museum: 0.9 mi
  • Macys: 1 mi
  • Chicago Cultural Center: 1 mi
  • Harris Theater: 1 mi
  • Cadillac Palace Theatre: 1 mi
  • City Hall: 1 mi
  • Shubert Theatre: 1.1 mi
  • Children Museum: 1.1 mi
  • Pritzker Pavilion: 1.1 mi
  • Cloud Gate: 1.1 mi
  • Kendall College: 1.1 mi
  • State Street: 1.1 mi
  • Crown Fountain: 1.2 mi
  • Navy Pier: 1.2 mi
  • Opera House: 1.2 mi
  • Bank of America Theatre: 1.2 mi
  • Chicago Mercantile Exchange: 1.3 mi
  • Art Institute of Chicago: 1.3 mi
  • North Avenue Beach: 1.3 mi
  • Yacht Club: 1.3 mi

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (137)

Ratings and reviews for Sofitel Chicago Water Tower

Overall score

4.6 / 5
5.01.0
21 out of 137
Amenities:
4.1
Room cleanliness:
4.8
Hotel staff:
4.7
Room comfort:
4.7
Location:
4.9
Value:
4

90% would recommend to a friend.

Sort by:
Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Dan loves Chicago
Business
Vermont
Jan 17, 2014

Nice overall experience

In Chicago for business, great restaurant, beautifully appointed rooms, top notch staff. Would definitely stay here again and recommend others as well. Price was very reasonable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Ack
Business
CT
Jan 5, 2011

Great Spot

very clean helpful staff -- great location

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
Anonymous
Business
Camden, ME
Nov 24, 2010

Great place to stay for business or fun

Stayed for business. Room was spacious and clean. Service was excellent. Lobby spaces were lively.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Located in the middle of the Gold Coast. Endless shopping possibilities.

Review of Sofitel Chicago Water Tower

Reviewer score

3
5.01.0
Anonymous
Business
Boca Raton, FL
Mar 12, 2010

Esthestics are not everything...

The hotel is beautiful and the rooms spacious and clean (for a city hotel). However, there were issues with the hot water all three days I was there. They were not as responsive as they should have been for a 4 Star hotel. I should have received a free night but all I was offered was free breakfast. In the end, I will not be staying there again. When things go wrong, someone should make it right. No one did.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short drive from hotel

GO TO GIBSON'S STEAKHOUSE. AMAZING.

Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
On Business
Business
London
Jan 30, 2010

Excellent Hotel

Excellent property, great location and impeccable service. Gym on the small side but everything else what you would expect of a 5 star European hotel chain.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
Anonymous
Business
Toledo, Ohio
Nov 11, 2009

Loved the hotel

One block from Michigan Ave and shopping galore. Steps to many great restaurants and boutiques on Oak Street. I wish there was an in-room coffee maker - I should have checked the amenities list before I made the reservation. The restaurant at the hotel was very pricey for breakfast - but there are many less expensive options within a block or two.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

5
5.01.0
JAA
Business
Pittsburgh
Oct 26, 2009

Great Stay

Great hotel in great location. Excellent service and cleanliness.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
Anonymous
Business
St. Thomas, VI
Jul 27, 2009

Very comfortable and relaxing

I attended a conference at the hotel and stayed in one of the rooms. I really enjoyed the ambiance and comfort. Breakfasts are delicious. Felt pampered.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sofitel Chicago Water Tower

Reviewer score

3
5.01.0
Anonymous
Business
Baltimore,MD
Jul 19, 2009

Stylish but spare

I attended a 40 person seminar in the hotel for three nights. The restaurant had a small menu and high prices for all meals. Late one night I got a loud radio broadcast from someone else's radio in my bathroom, which I managed to squelch with an otherwise unexplained knob. No New York Times was available at the desk or otherwise. The Internet cable was defective. (I supplied my own.) There was no place to affix a laptop cable lock for security if you did not want to carry your laptop around all of the time. The room was quite small; there was no way to pass between the bad and desk chair while the chair was occupied. Replenishment of bathroom supplies was spotty. There was a very faux European atmosphere (addressing people who were obviously Americans initially in French)and a stylish white decor, but there were lots of shortcomings.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Go to nearby restaurants for breakfast and dinner; they are better value and better food. One dinner in the hotel is OK, but for any subsequent nights go elsewhere for better food and better value.

Review of Sofitel Chicago Water Tower

Reviewer score

4
5.01.0
BizTravler
Business
Orlando, Florida
Jul 8, 2009

Sofitel

Very enjoyable, friendly staff and close to the best Chicago has to offer in shopping and food.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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