Orbitz

Sofitel Chicago Water Tower

4 stars
20 EAST CHESTNUT ST - DOWNTOWN, CHICAGO, IL 60611
Hotel Overview
Reviewer score
4.6
out of 5
116 reviews
Looooved it!

Great hotel, great location and the staff is very helpful!!! I definitely recommend this hotel and... See full review

  • FERA
  • Apr 25, 2013
long weekend, great stay!

Great hotel... location was fine, close to red line CTA which we took pretty much everywhere. Huge... See full review

  • steve1987
  • Mar 23, 2013
Sofitel Chicago Water Tower provides four-star downtown Chicago hotel accommodations -- minutes from the Magnificent Mile, Navy Pier, the Museum of Contemporary Art, Lake Michigan and upscale boutiques. Designed by the French architect Jean-Paul Viguier, our downtown Chicago Illinois hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at one of the best downtown Chicago Illinois hotels.

Sofitel Chicago Water Tower Rooms

JrSuite 1 Kg bed
JUNIOR SUITE - 1 king bed, city views. 47 m2,500 sq2. Modern king bed and sofa bed. City or partial lake view, spacious luxury marble bathroom with separate glass shower & tub. 32" LCD TV, Bose system, laptop safe, high-speed internet and living area.
1 Kg bed Dlx
LUXURY ROOM - 1 King size bed, Upper Floor. 33 m2,350sq2. Urban chic upper floor room with 1 king bed. City or partial lake view, luxury marble bathroom with glass shower and tub. 32" LCD TV, Bose system, laptop safe and high speed internet.
1 Kg bed Sup
SUPERIOR ROOM - 1 King size bed, Low floor. 33 m2,350sq2. Urban chic 1 king bed room, luxury marble bathroom with separate glass shower and tub, 32" LCD TV, Bose system, laptop safe, high-speed internet
Suite 1 Kg bed Sup
PRESTIGE SUITE - 1 King size bed. 65 m2,700sq2. Contemporary 1-bedroom suite with king bed. City or partial lake view, luxurious marble bathroom with glass shower and tub, 2- 32" LCD TVs, Bose system, laptop safe, high-speed internet and living room

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Concierge
Pets allowed
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
24 hour front desk
Business center
Express check in
Express checkout
Concierge desk
ATM/Cash machine
Security
Wake-up service
Multilingual
Safe deposit box
Meeting/Banquet facilities
Porters
FAX
Doctor on call
Audio visual equipment
Internet
High-speed internet
Parking
Parking
Indoor parking
Valet parking
Outdoor parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
Shower
Iron
Sprinklers in rooms
Bath tub

Hotel Map

41.8983 -87.6275
Area served
.
Nearby airports
ORD, (ORD), 25.00, W, Km
Area description
Shopping district

Nearby points of interest

  • Holy Name Cathedral: 0.2 mi
  • Washington Square Park: 0.2 mi
  • Water Tower: 0.2 mi
  • John Hancock Center: 0.2 mi
  • Drury Lane Theatre: 0.3 mi
  • Seneca Park: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • Museum of Contemporary Art: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Lake Shore Park: 0.4 mi
  • North Michigan Avenue: 0.5 mi
  • Tribune Tower: 0.6 mi
  • Holy Name Cathedral: 0.2 mi
  • Washington Square Park: 0.2 mi
  • Water Tower: 0.2 mi
  • John Hancock Center: 0.2 mi
  • Drury Lane Theatre: 0.3 mi
  • Seneca Park: 0.3 mi
  • Terra Museum of American Art: 0.3 mi
  • Museum of Contemporary Art: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.3 mi
  • Michigan Avenue: 0.4 mi
  • Chicago Historical Society: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Lake Shore Park: 0.4 mi
  • North Michigan Avenue: 0.5 mi
  • Tribune Tower: 0.6 mi
  • Wrigley Building: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Marina City: 0.7 mi
  • Merchandise Mart: 0.8 mi
  • Harold Washington College: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Lake Point Tower: 0.9 mi
  • Prudential Plaza: 0.9 mi
  • Goodman Theatre: 0.9 mi
  • Oriental Theatre: 0.9 mi
  • History Museum: 0.9 mi
  • Marshall Fields: 1 mi
  • Chicago Cultural Center: 1 mi
  • Harris Theater: 1 mi
  • Cadillac Palace Theatre: 1 mi
  • City Hall: 1 mi
  • Shubert Theatre: 1.1 mi
  • Children Museum: 1.1 mi
  • Pritzker Pavilion: 1.1 mi
  • Cloud Gate: 1.1 mi
  • Kendall College: 1.1 mi
  • State Street: 1.1 mi
  • Crown Fountain: 1.2 mi
  • Navy Pier: 1.2 mi
  • Opera House: 1.2 mi
  • Bank of America Theatre: 1.2 mi
  • Chicago Mercantile Exchange: 1.3 mi
  • Art Institute of Chicago: 1.3 mi
  • North Avenue Beach: 1.3 mi
  • Yacht Club: 1.3 mi

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (116)

Ratings and reviews for Sofitel Chicago Water Tower

Overall score

4.6 / 5
116 out of 116
Amenities:
4.4
Room cleanliness:
4.9
Hotel staff:
4.8
Room comfort:
4.7
Location:
4.9
Value:
4.3

95% would recommend to a friend.

Sort by:
Review this hotel
Review of Sofitel Chicago Water Tower

Reviewer score

5
Anonymous
Washington, DC
Aug 4, 2007

Great Weekend Getaway

The Sofitel Chicago was great. I have stayed in other Sofitel Hotels and the standard of care is always perfect. The beds are the most comfortable. The location was grea on the mile for walking and shoping.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sofitel Chicago Water Tower

Reviewer score

5
Anonymous
Business
USA
Jul 25, 2007

The Best

I've traveled a lot but the Sofitel-Downtown Chicago was one of nicest hotels I've ever stayed at...European modern but with comfort, super staff and it's located in the middle of all the downtown action?

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Park the car...everthing is walking distance

Review of Sofitel Chicago Water Tower

Reviewer score

5
Anonymous
USA
Feb 24, 2008

Excellent Hotel

The location is excellent, the food is outstanding (very French). I found the staff very nice and the room was lovely---great view and new. I would highly recommend the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

You can get coffee that is already made and waiting for you to take back to your room from the resteraunt.

Review of Sofitel Chicago Water Tower

Reviewer score

5
Anonymous
New York, NY
Apr 21, 2008

beautiful hotel in central location

Sofitel is one of the most beautiful hotels in Chicago. Located just a block or two from the Magnificent Mile and great restaurants, its location was incredibly convenient. We also had a beautiful view of the historic Water Tower, even from the 9th floor of the high rise. The staff was incredibly friendly and helpful and I would without a doubt stay here again and again!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

If planning on visiting the Shedd aquarium, try to get your tickets in advance to bypass the long line.

Review of Sofitel Chicago Water Tower

Reviewer score

5
Anonymous
Business
Washington, DC
Apr 17, 2007

Great Experience

We had had dinner in the hotel restuarant 6 months ago and returned to stay there while doing business/pleasure in Chicago. It was even beetter this time . We intend to return on ensuing business trips

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

excellent boutique shopping and dining

Review of Sofitel Chicago Water Tower

Reviewer score

5
Anonymous
Prairie Village
Oct 19, 2008

The Perfect Mix of Location and Hospitality

Here's the thing about Sofitel Water Tower: they excel at having everything you need without getting in your way while offering it. The fitness room is small but it has everything I wanted there. The rooms are not huge, but I found it to be the perfect size. Enough room so you're not tripping over your bags. The views are great on the upper floors. The restaurant is good, but waits on Sundays for breakfast, for instance, was too long for me to grab a bite before we left town. That may be a good thing: it means the food is good, I guess. The staff is amazingly helpful and accommodating. We especially liked the bar manager, who remembered the drinks we liked even though we only ordered them once before. The location, near Water Tower and Rush Street, is great. Close enough without being too crazy. You are a block and a half from the L on Chicago Ave. It's also easy to get in and out of the hotel. The distance from your room to the elevators through the lobby and out the front door is short. That's a small thing, but something that is less convenient at the Peninsula. It is expensive, but worth every cent. All in all a great place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sofitel Chicago Water Tower

Reviewer score

5
Anonymous
Business
USA
Jul 22, 2008

Cool hotel for the money!

The Sofitel Chicago (Water tower) is a fantastic hotel for the money. It is a mix of urban cool/ European chic/ and Chicago hospitality. The location is perfect to travel all over the city!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Don't miss OAK STREET BEACH!

Review of Sofitel Chicago Water Tower

Reviewer score

5
Anonymous
Creamridge
Sep 14, 2008

Upscale Hotel

Beautiful lobby, nice dining. They have a lounge that most would appreciate. The room was large and very clean. The bathroom was a decent size and again very clean. Staff was very friendly but attentive. My only complaint about this hotel was that the bed was a bit soft. I felt they needed to replace the mattress! Perhaps it was just my room! I would highly recommend this hotel. We enjoyed our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Sofitel Chicago Water Tower

Reviewer score

5
Anonymous
Fort Lauderdale, FL
Jul 31, 2007

Excellent Hotel

The Soffitel in Chicago is one of the nicest hotels I have stayed in. The staff is extremely helpful & friendly, from the greeting at the door, to the front desk and the bellman.The room was spotless, the bathroom luxurious, wonderful thick towels and the bathrobe & slippers felt so good afer a shower!The location can't be beat as you walk out the door and Michigan Ave is right there.I will continue to stay there whenever I am in Chicago...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short walk from hotel

Mike Ditkas Restaurant is right the corner, and the food is fabulous!

Review of Sofitel Chicago Water Tower

Reviewer score

5
Anonymous
Business
Denver, CO
Mar 18, 2008

Very Nice Business Hotel

The Sofitel Water Tower is a very nice hotel for business purposes. Check in was easy, and the staff is friendly. The hotel offers a nice restaurant that serves breakfast, lunch and dinner. Room service is also 24 hours. Rooms are spacious with a separate bathtub/stand up shower. The beds are more comfortable than most hotels. The location is great as it is a couple of blocks of the Magnificent Mile and close to many restaurants and shopping. It is also close to the loop which allows easy access to the business district.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

There is a great Italian restaurant a block away.

Back to menu Return to top