$189 Avg/night
Rate and special offer based on Check-in: Oct 25, 2014 Check-out: Oct 26, 2014

Sheraton Chicago Hotel & Towers

4 stars
301 East North Water Street, 301 East North Water Street, Chicago, IL 60611
Hotel Overview
Reviewer score
3.9
out of 5
289 reviews
Great Anniversary trip!

We loved the location and the hotel. Great staff and service! Helpful concierge! Had a small... See full review

  • rachelrenee
  • Oct 12, 2014
Great Location, Nice Hotel

I recently stayed at this hotel for a volleyball tournament. I loved the location and the price... See full review

  • pennylan13
  • Jul 21, 2014
The great location of Sheraton Chicago Hotel & Towers puts you in the heart of the city and offers views of the river and lake. Directly on the riverfront, we are within walking distance of Navy Pier, Millennium Park and Michigan Avenue. Chic but not fussy, our downtown hotel has everything you need to be comfortable and productive. With a brand-new patisserie, we now offer six fine dining options, plus premium meeting facilities and the new Link@Sheraton experienced with Microsoft. Each of our 1,214 guest rooms and suites features a view of the Chicago River, lake or city skyline. Elegant surroundings plus updated amenities like flat-screen TVs and sumptuous Sheraton Sweet Sleeper® bed assure your complete satisfaction.

Hotel Map

41.8896 -87.6192
Area served
City Center
Nearby airports
O'Hare International Airport, (ORD), 28.97, KM; Midway Airport, (MDW), 19.31, KM;
Area description
City Center, City Center

Recommendations for you

Customers who viewed Sheraton Chicago Hotel & Towers also booked these hotels.

Reviewer score 4.6 out of 5

Sheraton Chicago Hotel & Towers Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • Non Smoking
General
Non Smoking
Activities
Pool
Exercise gym
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Maid service
Guest laundromat
Concierge desk
Shops/Commercial services
Porters
Internet
High-speed internet
Parking
Parking
Room
Telephone
Mini bar
Hairdryer in room
Cribs available
Smoke detectors

Nearby points of interest

  • Tribune Tower: 0.2 mi
  • North Michigan Avenue: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Prudential Plaza: 0.3 mi
  • Lake Point Tower: 0.4 mi
  • Harris Theater: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Harold Washington College: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • Pritzker Pavilion: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Marina City: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Tribune Tower: 0.2 mi
  • North Michigan Avenue: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Prudential Plaza: 0.3 mi
  • Lake Point Tower: 0.4 mi
  • Harris Theater: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Harold Washington College: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • Pritzker Pavilion: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Marina City: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Children Museum: 0.5 mi
  • Lake Shore Park: 0.5 mi
  • Museum of Contemporary Art: 0.5 mi
  • Seneca Park: 0.5 mi
  • Macys: 0.6 mi
  • Oriental Theatre: 0.6 mi
  • Crown Fountain: 0.6 mi
  • Yacht Club: 0.6 mi
  • Goodman Theatre: 0.6 mi
  • Drury Lane Theatre: 0.6 mi
  • Holy Name Cathedral: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • John Hancock Center: 0.7 mi
  • State Street: 0.7 mi
  • Navy Pier: 0.7 mi
  • Art Institute of Chicago: 0.7 mi
  • Water Tower: 0.7 mi
  • City Hall: 0.8 mi
  • Bank of America Theatre: 0.8 mi
  • Symphony Center: 0.8 mi
  • Chicago Architecture Foundation: 0.8 mi
  • Cadillac Palace Theatre: 0.8 mi
  • Merchandise Mart: 0.8 mi
  • Washington Square Park: 0.9 mi
  • Oak Street Beach: 0.9 mi
  • Buckingham Fountain: 1 mi
  • Auditorium Building: 1 mi
  • Harold Washington Library: 1 mi
  • Chicago Board of Trade: 1.1 mi
  • Opera House: 1.1 mi

Dining

Shula's Steak House
Named after legendary NFL coach Don Shula, the restaurant has consistently been recognized as one of the top steak houses in America. Shula’s serves the best beef and freshest seafood available, including 3- to 5-lb. Maine lobsters.
The Link@Sheraton Cafe
Located just one level below the lobby, The Link@Sheraton Cafe is the place to connect. Enjoy a variety of salads, sandwiches, breakfast pastries and coffee. Complimentary wireless, free workstations and online printing.
Chicago Burger Company
Overlooking the scenic Chicago River, this indoor/outdoor restaurant features burgers, each made to order, generously topped with your choice of hot or cold trimmings.
LB Bistro and Patisserie
LB Bistro and Patisserie is the first restaurant of world-champion pastry Chef Laurent Branlard. Combine fresh ingredients and simple yet unique combinations of flavors to create your own breakfast or lunch.
Chi Bar
Chi Bar is Chicago's stylish hot spot for gathering.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (289)

Ratings and reviews for Sheraton Chicago Hotel & Towers

Overall score

3.9 / 5
5.01.0
289 out of 289
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.6
Value:
3.8

84% would recommend to a friend.

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Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Anonymous
Business
Central Minnesota
Jun 30, 2011

[...] the Sheraton was nice

[...] It was my second time staying there and I enjoyed it both times. The rooms are clean, the staff is friendly and you can't beat the location. It's within walking distance to Navy Pier, Millennium Park and the Magnificent Mile. A few things the hotel can improve on are: Drink prices ($11 for a short vodka cranberry is ludicrous) and the hotel lacks control of the temperature in its common areas. The temp inside the Java place was sub-60. That's just too cold. All in all, though, I'd return in a second.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of Sheraton Chicago Hotel & Towers

Reviewer score

5
5.01.0
Anonymous
Business
Atlanta, Ga.
Jun 30, 2011

Great view, great location

Very comfortable updated room with excellent views of river and lakefront. walking distance to most downtown attractions. Probably best hotel we have stayed in in our travels.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Take a little time to get comfortable with transit system, and buy CTA cards to ride buses and trains. You can get anywhere in city very easily.

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Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Anonymous
Business
Baltimore, MD
May 2, 2011

Great Hotel! Elegant and superior staff.

Outstanding conierege service. Elegant and clean hotel. Very enjoyable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

The Chop House. The best steak I have ever had.

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Review of Sheraton Chicago Hotel & Towers

Reviewer score

5
5.01.0
Anonymous
Business
Dallas
Apr 27, 2011

Unbeatable location for the price

awesome location, definitely worth the upgrade

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Quartino, Hugo's Frog Bar

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Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Anonymous
Business
South Bend, IN
Apr 26, 2011

Great weekend getaway

The Sheraton Chicago's location is great. It's easy to get to, away from the traffic congestion of Michigan avenue, yet only a block away from all the action. The staff was courteous, friendly and helpful. Parking is easy to access, and the views are magnificent.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Glazedonut
Business
Amarillo tx
Apr 13, 2011

Great place to stay!

Attended a convention at convention center. Also Went to a sox game and field museum. Great place to stay!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Anonymous
Business
Seattle
Apr 13, 2011

Sheraton

Room was clean and had a comfortable bed. My neighbors were a little loud and had a habit of leaving all of their room-service trays in the hall which was not picked up for several hours and a few people apparently tripped over them (noisily) in their haste to get to/away from their rooms which was a nuissance. Otherwise a quiet stay. Staff were all very courteous and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Sheraton Chicago Hotel & Towers

Reviewer score

3
5.01.0
Snowpy001
Business
Torrance, CA
Apr 10, 2011

I feel too many printed material.

Buffet is under average.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Michigan street is very hot for shopping and dining.

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Review of Sheraton Chicago Hotel & Towers

Reviewer score

5
5.01.0
Miss the windy city
Business
Woodbury, CT
Apr 10, 2011

Great Location, Great City

Wow! This was truely a great hotel with awesome service and great facilities. It is located at the begining of the Chicago River, a short walk from Navy Peir, Michigan Avenue, Rush Street, and many, and I mean many great restaurants. I would definitely come here again. Although we didn't bring children, there were many young families who seemed to be having a great time as well. One note of advice: we used the Go Airport transport from O'Hare to the hotel and back. Be aware that the time they give you isn't very accurate. Our transport was over 40 minutes late on our trip back to the airport. Luckily we scheduled the transport 3 hours prior to departure and traffic was light so we made it in time. So leave yourself enough time and don't trust the time that the transport people give you. This however, has absolutely nothing to do with the wonderful people at the Sheraton Towers Hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Great place to eat is Phil Stefani's Restaurant at 437 Rush Street, noted for their steak and Italian food. The atmosphere was wonderful and the food...perfect albeit pricey.

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Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Mad Mc
Business
New York
Apr 10, 2011

Top Class!!

Great location. Friendly and helpful staff. Rooms very clean and comfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
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