$139 Avg/night
Rate and special offer based on Check-in: May 27, 2013 Check-out: May 28, 2013

Sheraton Chicago Hotel & Towers

4 stars
301 East North Water Street, Chicago, IL 60611
Hotel Overview
Reviewer score
3.9
out of 5
247 reviews
The Sheraton Chicago Hotel & Towers is Chicago's premier downtown riverfront hotel, and with recent improvements, we're better than ever. Enjoy deluxe, refreshed accommodations featuring the sumptuous Sheraton Sweet Sleeper Bed with crisp white linens, flat-screen TVs, in-room safes, coffee makers, mini-bars, and cable television with movies and video games. Six distinctive restaurants and lounges, including the acclaimed Shula's Steak House and our brand-new LB Bistro and Patisserie for breakfast and lunch, are sure to satisfy your appetite. To reconnect with loved ones in an inviting atmosphere over coffee or a treat, stop by our elegant lobbys new Link@Sheraton experienced with Microsoft. We are just off Michigan Avenue and within a short walk of Navy Pier, Millennium Park, museums, shopping, and entertainment. Our hotel offers spectacular views of the Chicago River, Lake Michigan, or the city skyline. Work away the day's pressures in our complete health club with modern exercise equipment. Enjoy a relaxing swim in the indoor pool, or try a rejuvenating massage or sauna. Experience Chicago's finest at the updated Sheraton Chicago Hotel & Towers!

Sheraton Chicago Hotel & Towers Rooms

Traditional
Description not provided

Amenities

  • High-speed internet
  • Heated pool
  • Smoke-free policy
General
Smoke-free policy
Concierge
Pets allowed
Activities
Heated pool
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Concierge desk
Shops/Commercial services
Tour desk
Meeting/Banquet facilities
Gift shop
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
Safe
Hairdryer in room
Fire alarm with light
Cribs available
Temperature control

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Reviewer score 4.6 out of 5

Hotel Map

41.8896 -87.6192
Area served
Northbrook, Naperville, Rosemont, Waukegan
Nearby airports
Chicago O'Hare International Airport, (ORD), 16.00, MI; Midway Airport, (mdw), 9.00, MI;
Area description
Downtown

Nearby points of interest

  • Tribune Tower: 0.2 mi
  • North Michigan Avenue: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Prudential Plaza: 0.3 mi
  • Lake Point Tower: 0.4 mi
  • Harris Theater: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Harold Washington College: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • Pritzker Pavilion: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Marina City: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Tribune Tower: 0.2 mi
  • North Michigan Avenue: 0.3 mi
  • Wrigley Building: 0.3 mi
  • Prudential Plaza: 0.3 mi
  • Lake Point Tower: 0.4 mi
  • Harris Theater: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Harold Washington College: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • Pritzker Pavilion: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Chicago Cultural Center: 0.5 mi
  • Marina City: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Children Museum: 0.5 mi
  • Lake Shore Park: 0.5 mi
  • Museum of Contemporary Art: 0.5 mi
  • Seneca Park: 0.5 mi
  • Marshall Fields: 0.6 mi
  • Oriental Theatre: 0.6 mi
  • Crown Fountain: 0.6 mi
  • Yacht Club: 0.6 mi
  • Goodman Theatre: 0.6 mi
  • Drury Lane Theatre: 0.6 mi
  • Holy Name Cathedral: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • John Hancock Center: 0.7 mi
  • State Street: 0.7 mi
  • Navy Pier: 0.7 mi
  • Art Institute of Chicago: 0.7 mi
  • Water Tower: 0.7 mi
  • City Hall: 0.8 mi
  • Bank of America Theatre: 0.8 mi
  • Symphony Center: 0.8 mi
  • Chicago Architecture Foundation: 0.8 mi
  • Cadillac Palace Theatre: 0.8 mi
  • Merchandise Mart: 0.8 mi
  • Washington Square Park: 0.9 mi
  • Oak Street Beach: 0.9 mi
  • Buckingham Fountain: 1 mi
  • Auditorium Building: 1 mi
  • Harold Washington Library: 1 mi
  • Chicago Board of Trade: 1.1 mi
  • Opera House: 1.1 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (247)

Ratings and reviews for Sheraton Chicago Hotel & Towers

Overall score

3.9 / 5
247 out of 247
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.2
Location:
4.6
Value:
3.8

83% would recommend to a friend.

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Review of Sheraton Chicago Hotel & Towers

Reviewer score

5
Lady-J
Cleveland, OH
Dec 27, 2010

Wonderful Chicago accomodation

Our time at the Sheraton Chicago Hotel & Towers was wonderful. The lobby was decorated beautifully for the holidays, and the rooms were equipped wonderfully. My only small complaint was that the gift shop marked up postage stamps, but perhaps that is to be expected. I'd definitely return!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Dining tip: Long walk from hotel

We walked to both the original Uno's and Berghoff Restaurant, both worth the walk, even in the bitter cold.

Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
Anonymous
NW burbs, IL
Dec 20, 2010

A night in Chicago

Somehow we lucked out and ended up on the 32nd floor with an amazing view of the Chicago river and the Trump tower. The decor is traditional, classy and elegant. Room service was great. We chose this hotel because it was pet friendly - our little shihtzu was able to stay the night at no extra charge. Also, it was an easy walk to both Navy Pier and Michigan Ave.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Sheraton Chicago Hotel & Towers

Reviewer score

2
dutchcookie
Austin, Texas
Dec 18, 2010

Great location, average customer service

The hotel is in Streeterville, which is a great location on the Chicago River. Our room was comfortable and a good size, but with the exception of the doormen, there wasn't any real effort to make the stay a great one. First of all, when one of the hotel restaurants is closed for the evening, it would be nice for the concierge to have this information so the guest isn't sent on a wild goose chase. It would also be good to have the concierge in synch with the one open restaurant when being promised a special service. We were chastized by a waiter when we requested a dish that the concierge had promised would be okay with the chef to make. When we checked out, we were not even thanked for staying. The staff seemed uninterested in being there at all.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
2
Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
Rob from NY
NY
Dec 14, 2010

Da Bears !!!

This hotel is close to everything.Great views of the river and lake and the staff was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: In Hotel

Don't go to the restaurant downstairs. I paid 21.00 for bacon,eggs,potatos and toast.

Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
Anonymous
Indianapolis, IN
Dec 13, 2010

Sheraton Chicago Hotel & Towers Loved It

Great location, right on the river and within walking distance of the shopping and museums. Staff was great! Only wished it had a hot-tub.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
NowImMrsThomas
St Louis MO
Dec 1, 2010

Sheraton Chicago - Great Stay!!

This trip was mainly for shopping. The Sheraton is conveniently located by Michigan Ave. I chose this hotel for the 2nd time because their beds are AMAZING! Our stay at the Sheraton made our trip even more enjoyable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Sheraton Chicago Hotel & Towers

Reviewer score

5
Anonymous
Hutchinson Island
Nov 21, 2010

Festival of lights weekend

Great location to enjoy Michigan Ave. shopping and festival of lights activities.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Bring an empty suitcase. Too much shopping to fit with packed clothes!

Review of Sheraton Chicago Hotel & Towers

Reviewer score

3
habster
Toronto, ON
Nov 1, 2010

Reasonable location, not worth the price

The lobby is wonderful, but the rooms were somewhat dated. Location is good, but probably not worth what we paid. No late night food options nearby.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
SLG2
Manassas, VA
Oct 30, 2010

Chicago at it's best

The hotel is beautiful and worth every penny. The only thing was apoun checking in they never told us they were charging a additional $100 on our visa for incidentals. They checked us in and never told us they would be charging that fee. They credit it back when you check out and the room is cleared, but it takes a couple days to clear your account. For my husband and I on a budget that affected other things. If we had known they were going to do that we would have budgeted accordingly.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
Fatso239
Long Island, NY
Oct 29, 2010

Great location.........

Came in for the Bears game, only minutes from soldier field. Great location for getting around town...shopping, resturants, bars. Walked down to the Navy pier...nice place. Fun trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
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