Sheraton Chicago Hotel & Towers
http://www.orbitz.com/hotel/United_States--IL/Chicago/Sheraton_Chicago_Hotel_&_Towers.h10231/
Hotel Overview
Perfect getaway
Perfect! It doesn't get any better. We spent a great weekend. Excellent location. I will recommend...
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-
Pedro Super Grandpa
- Apr 22, 2013
Good for a couples retreat
I really enjoyed everything the hotel had to offer.
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-
Emanuel Chacon
- Apr 3, 2013
Sheraton Chicago Hotel & Towers Rooms
- Traditional
- Description not provided
Amenities
- High-speed internet
- Heated pool
- Smoke-free policy
- General
- Smoke-free policy
- Concierge
- Pets allowed
- Activities
- Heated pool
- Dining
- Bar/Lounge
- Restaurant
- Coffee maker in room
- Room service
- Services
- 24 hour front desk
- Business center
- Maid service
- Laundry service
- Concierge desk
- Shops/Commercial services
- Tour desk
- Meeting/Banquet facilities
- Gift shop
- Internet
- High-speed internet
- Parking
- Valet parking
- Accessibility
- Accessible facilities
- Room
- Safe
- Hairdryer in room
- Fire alarm with light
- Cribs available
- Temperature control
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Hotel Map
- Area served
- Northbrook, Naperville, Rosemont, Waukegan
- Nearby airports
- Chicago O'Hare International Airport, (ORD), 16.00, MI; Midway Airport, (mdw), 9.00, MI;
- Area description
- Downtown
Nearby points of interest
- Tribune Tower: 0.2 mi
- North Michigan Avenue: 0.3 mi
- Wrigley Building: 0.3 mi
- Prudential Plaza: 0.3 mi
- Lake Point Tower: 0.4 mi
- Harris Theater: 0.4 mi
- Terra Museum of American Art: 0.4 mi
- Harold Washington College: 0.5 mi
- Chicago - Mag Mile - Wacker Dr: 0.5 mi
- Pritzker Pavilion: 0.5 mi
- Museum of Broadcast Communications: 0.5 mi
- Chicago Cultural Center: 0.5 mi
- Marina City: 0.5 mi
- Chicago Theater: 0.5 mi
- Cloud Gate: 0.5 mi
- Tribune Tower: 0.2 mi
- North Michigan Avenue: 0.3 mi
- Wrigley Building: 0.3 mi
- Prudential Plaza: 0.3 mi
- Lake Point Tower: 0.4 mi
- Harris Theater: 0.4 mi
- Terra Museum of American Art: 0.4 mi
- Harold Washington College: 0.5 mi
- Chicago - Mag Mile - Wacker Dr: 0.5 mi
- Pritzker Pavilion: 0.5 mi
- Museum of Broadcast Communications: 0.5 mi
- Chicago Cultural Center: 0.5 mi
- Marina City: 0.5 mi
- Chicago Theater: 0.5 mi
- Cloud Gate: 0.5 mi
- Children Museum: 0.5 mi
- Lake Shore Park: 0.5 mi
- Museum of Contemporary Art: 0.5 mi
- Seneca Park: 0.5 mi
- Marshall Fields: 0.6 mi
- Oriental Theatre: 0.6 mi
- Crown Fountain: 0.6 mi
- Yacht Club: 0.6 mi
- Goodman Theatre: 0.6 mi
- Drury Lane Theatre: 0.6 mi
- Holy Name Cathedral: 0.6 mi
- Shubert Theatre: 0.6 mi
- John Hancock Center: 0.7 mi
- State Street: 0.7 mi
- Navy Pier: 0.7 mi
- Art Institute of Chicago: 0.7 mi
- Water Tower: 0.7 mi
- City Hall: 0.8 mi
- Bank of America Theatre: 0.8 mi
- Symphony Center: 0.8 mi
- Chicago Architecture Foundation: 0.8 mi
- Cadillac Palace Theatre: 0.8 mi
- Merchandise Mart: 0.8 mi
- Washington Square Park: 0.9 mi
- Oak Street Beach: 0.9 mi
- Buckingham Fountain: 1 mi
- Auditorium Building: 1 mi
- Harold Washington Library: 1 mi
- Chicago Board of Trade: 1.1 mi
- Opera House: 1.1 mi
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (247)
Ratings and reviews for Sheraton Chicago Hotel & Towers
- All travelers (247) 3.9 / 5
- Business (41) 3.7 / 5
- Couples (109) 3.8 / 5
- Families (58) 4 / 5
- Friends (24) 4 / 5
- Singles (12) 4.4 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.1
- Room comfort:
- 4.2
- Location:
- 4.6
- Value:
- 3.8
83%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Bella latrice
Awesome Chicago getaway
This hotel was in an ideal location.The staff were extremely helpful and prompt when it came to my needs.Everything was fresh clean and crisp
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Shopping tip:
Short walk from hotel
Michigan avenue is only a few blocks away
Reviewer score
Would recommend
JoyceYu
Great place to live in downtown Chicago
nice place to stay! It is very easy to go shopping in Michigan Avenue by walking.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Jan2013
Excellent
I will definitely return!! The room was very clean, the service was great and my visit was very relaxing
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
UpNorth10
Winter Getaway
The atmosphere, Staff, Location were all more than expected. Top notch vacation. The Concierge was the most friendly and accomodating I have encountered. Highly recommended and will be returning in the near future.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Sightseeing tip:
Short walk from hotel
900 N Michigan
Reviewer score
Would recommend
Retired from the Midwest
Great big city view from room.
Good location for shopping. Combined business/pleasure.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Mama leo
Sheraton
As I was able to be upgraded to concierge level room, view and amenities were exceptional
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 2
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Money-saving tip:
Not Applicable
Take train from airport to center city and save a bundle .. 2.25$ and very easy and convenient.
Reviewer score
Would not recommend
Worst Hotel Ever!!!
I have never been to Chicago, so I was very excited to go. This hotel manged to ruin my experince though, first I called 2 weeks prior to book the room, the day of I checked my confirmation and instead booking for 2 nights they only booked us for 1 night, I called to let them know, they said they were fully booked but they would find us a room for the second night, was told it would only be a $10 charge, we get there and found out we were charged an extra $100 charge. When we finally got to the room, it was small and there was no breakfest included. After we got settled my husband and I decieded to order food and have it delivered, they didn't send us silverware so I called room service to have some forks sent up and 45 mins later we were still waiting!!!!! I asked for extra pillows on Friday night didn't get those until Sat morning. Then on Sat we went out and when came back to the hotel our keys didn't work and were told we were checked out because our reservation was only for 1 night. When we finally got that mess settled and got into our room we were so mad we packed up, checked out and left!!! I would have rather stayed at Days Inn or Super 8 they are cheaper and you have better service. I will never book with the Sheraton ever again!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 2
- Location:
- 4
- Value:
- 1
Reviewer score
Would recommend
Bruce T.
Anniversary Trip
Perfect location for all Chicago loop experience. Museums, shopping, dining, and fun. Great view of the city from room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Sightseeing tip:
Short walk from hotel
Close to everything downtown Chicago.
Reviewer score
Would recommend
diane427
Positive experience
The hotel is in a good location: close to Navy Pier, shopping, great restaurants. The rooms and lobby are very nice, clean. Staff was pleasant and helpful. I would go back.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Sightseeing tip:
Short walk from hotel
Take the Architecture and Historic Boat Tour. (1.5 hours/ $40) We thought it was worthwhile.
Reviewer score
Would not recommend
DBDB325
Not worth my money
I stayed at a Red Roof Inn in St Louis 2 nights before this, for 1/3 of the cost, and it BLOWS The Sheridan away. The awful FLORESCENT light in the bathroom buzzed so loud that you could hear it in the (small) bedroom. The bed and pillows were so fluffy and cushy that we SLEPT ON THE FLOOR!!! I knew I'd have a sore back and neck if I slept on that bed with those "pillows". When we checked out and she asked how everything was, I politely told her about the loud light, and that we slept on the floor due to the overly cushy pillows and bed and she just said "oh, you didn't like that mattress?" Then she kept typing, and just told me that I was all checked out. Gee...thanks for the customer service! Also, we had to wait in a cab line that took about 15 minutes in the cold rain, so we almost lost our dinner reservation. (We went to the street corner to try for ourselves for 10 minutes with no success.) Its a packed, busy hotel. Its close to Michigna Ave, and a good location, a HUGE hotel....but you can find many many others in this location. And maybe you can sleep in a decent bed.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 4
- Value:
- 2
