$142 Avg/night
Rate and special offer based on Check-in: Sep 6, 2015 Check-out: Sep 9, 2015

Sheraton Chicago Hotel & Towers

4 stars
View map of 301 East North Water Street, 301 East North Water Street, Chicago, IL 60611

Hotel Overview

Ratings and reviews for Sheraton Chicago Hotel & Towers

Overall score

3.9 / 5
5.01.0
281 out of 281
Amenities:
3.9
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.2
Location:
4.5
Value:
3.8

84% would recommend to a friend.

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Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Boosky
Business
Bloomington, IN
Dec 19, 2009

Nice hotel

I enjoyed staying at this hotel, but some things that are standard at cheaper hotels you have to pay for (and a lot!) There was free internet available in a coffee shop there, at least. The health club was very expensive, so I ended up not using it. Great location, which probably explains why the parking was SO expensive.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Chicago Hotel & Towers

Reviewer score

3
5.01.0
traveler camford
Couples
Rochester, NY
Dec 19, 2009

Right in the heart of the city

We went to the house of blues and saw two shows there. The hotel was right in the middle of the city (within walking distance of Michigan Ave and the Navy Pier)which made it very convient for us. For the price, the hotel was very good. We found it very unusual that there was no free wi-fi in the rooms, yet it was free in the cafe down below the lobby area (inconvient if your room is up on the 19th floor).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Sheraton Chicago Hotel & Towers

Reviewer score

3
5.01.0
Husker nation
Couples
Port Clinton Ohio
Dec 6, 2009

thin walls

Good location - parking pricey, very noisy - never have been in a hotel that you could hear a normal conversation clearly from the next room. Have paid less $$ for rooms in other cities that didn't have that thin of a wall - tough to sleep when your neighbors come in at 230am after a night of hitting the clubs....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Couples

Shopping tip: Short walk from hotel

Magnificent Mile is right there lots of shopping

Review of Sheraton Chicago Hotel & Towers

Reviewer score

5
5.01.0
sogoddess
Family
merritt island, fl
Nov 30, 2009

outstanding

excellent location. walking distance to michigan and easy taxi to everywhere. hotel bar was great! Two onsite restaurants both were very good. Even the elevators were well planned out and if you have ever had a 15 minute stop start from the 30 floor you know what a pain that can be!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Dining tip: Long walk from hotel

The Italian Village is worth every step.. of course its only a five dollar cab ride too.. also Billy Goats is a very short walk... only two blocks..

Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Anonymous
Couples
Louisville, KY
Nov 29, 2009

You couldn't ask for a better location!

This was a great location. So close to everything. Friendly but non-intrusive staff. The only slight negative was that noise travels through the rooms and halls. Beautifully decorated for the holidays. Inexpensive overnight parking also.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: Long walk from hotel

Try Russian Tea Time for an inexpensive but elegant dinner or a luxurious break during the day for tea and snacks.

Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Anonymous
Couples
Indiana
Nov 18, 2009

Weekend Get A Way

Noisy elevator and thin walls, other than that a good experience

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Sheraton Chicago Hotel & Towers

Reviewer score

3
5.01.0
Anonymous
Couples
Central Illinois
Nov 16, 2009

Sheraton on Water Review

The hotel lobby was pretty nice and had a couple Microsoft Surface tables available. The rest of the hotel seemed a bit dated. The staff was all very friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Anonymous
Couples
Syracuse, IN
Nov 15, 2009

over rated- hidden fees

It would have been great except for the suprise of $49.00 for the valet parking. You could self park, but it was $35.00 and the staff was no help at all. Staff acted annoyed that you would ask about parking or even help you to find an alternate self park. I would not stay at this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
5
Value:
2
Trip purpose:

Couples

Review of Sheraton Chicago Hotel & Towers

Reviewer score

5
5.01.0
Anonymous
Couples
Mishawaka IN.
Nov 12, 2009

"Unbeatable location for the price"

My wife and I were looking for a hotel close to Michigan St. at a good price. The Sheraton fit the location and price. We enjoyed ourselves very much. We will stay here again when we return to Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Sheraton Chicago Hotel & Towers

Reviewer score

4
5.01.0
Mom Glenn
Family
Suburb of Chicago
Nov 9, 2009

A night downtown

We had an excellent view of Navy Pier. Its spectacular during the day and night. Its walking distance to Navy Pier and Michigan Avenue (shopping). The only thing I didn't like was that nothing was included or discounted. E.g., Parking was $50 ... that's a lot for a family; internet $13; a small pizza for two $30.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Shopping tip: Short walk from hotel

centrally located to all the shops and restaurants

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