River Hotel

3 stars
View map of 75 E Wacker Drive Build, Chicago, IL 60601

Hotel Overview

4/5

Overall score

93%

Would recommend

Amenities:
3.8
Cleanliness:
4.4
Hotel staff:
4.2
Comfort:
4.1
Location:
4.7
Value:
4.2
Boutique hotel located on the Chicago River. Just one block north is the Magnificent Mile - famous for shopping. The hotel is a convenient walk to the Chicago Cultural Center - Grant Park - and Marina City. The River Hotel provides- Safe - restricted entry Instant registration and check out Free high speed internet access throughout the hotel Club Lounge with complimentary refreshments Onsite restaurant and bar Multi-menu in room dining options through onsite restaurant bar and many local restaurants. Refrigerator and microwave available Unlimited complimentary chilled purified bottled water Meeting and event rooms available Free use of computer printer Ergonomic workstations State of the art guest rooms with premium bedding Contemporary furnishings Flat panel HD TVs Complimentary coffee and tea 24 hour guest service desk Fitness room Exercise equipment delivered to guest room upon request Corporate Apartments available

River Hotel Rooms

Single/Small Double
Non-smoking smaller room with 1 queen bed- desk- free WiFi- bottled water- coffee and
Standard Room
Non-smoking room with 1 queen bed- work area- free WiFi- bottled water- coffee and tea.
Superior Room With Kitchenette
Non-smoking spacious room with 1 queen bed- free WiFi and bottled water
One Room Suite With Kitchenette
Non-smoking large room-queen bed- sofa bed- free WiFi- bottled water
Two Bedroom Suite with Kitchenet
Non-smoking room with 2 sleeping areas, queen bed, 2 bathrooms, kitchenette and free WiFi.

Amenities

  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Executive level
24 hour security
FEMA approved
Activities
Fitness Center
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
24 hour room service
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Guest laundromat
Express checkout
Concierge desk
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Audio visual equipment
Conference suite
Parking
Parking
Indoor parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
Radio
AM/FM alarm clock
Desk with lamp
Hairdryer in room
Microwave
Electronic door locks
Dining guide
Sprinklers in rooms

Hotel Map

41.888 -87.6256
Nearby airports
O Hare International Airport, (ORD), 25.00, MI, E; Chicago Midway Airport, (MDW), 20.00, MI, E;
Area description
City Center

Nearby points of interest

  • Wrigley Building: 0.1 mi
  • Harold Washington College: 0.2 mi
  • Marina City: 0.2 mi
  • Museum of Broadcast Communications: 0.2 mi
  • Tribune Tower: 0.2 mi
  • Chicago Theater: 0.2 mi
  • Prudential Plaza: 0.2 mi
  • North Michigan Avenue: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Goodman Theatre: 0.3 mi
  • Macys: 0.3 mi
  • Harris Theater: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Wrigley Building: 0.1 mi
  • Harold Washington College: 0.2 mi
  • Marina City: 0.2 mi
  • Museum of Broadcast Communications: 0.2 mi
  • Tribune Tower: 0.2 mi
  • Chicago Theater: 0.2 mi
  • Prudential Plaza: 0.2 mi
  • North Michigan Avenue: 0.3 mi
  • Oriental Theatre: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • Goodman Theatre: 0.3 mi
  • Macys: 0.3 mi
  • Harris Theater: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Cloud Gate: 0.4 mi
  • Pritzker Pavilion: 0.4 mi
  • State Street: 0.4 mi
  • City Hall: 0.4 mi
  • Terra Museum of American Art: 0.4 mi
  • Cadillac Palace Theatre: 0.5 mi
  • Crown Fountain: 0.5 mi
  • Merchandise Mart: 0.5 mi
  • Bank of America Theatre: 0.5 mi
  • Holy Name Cathedral: 0.6 mi
  • Art Institute of Chicago: 0.6 mi
  • Symphony Center: 0.6 mi
  • Chicago Architecture Foundation: 0.6 mi
  • Seneca Park: 0.7 mi
  • Museum of Contemporary Art: 0.7 mi
  • Yacht Club: 0.7 mi
  • Opera House: 0.7 mi
  • Lake Shore Park: 0.7 mi
  • Lake Point Tower: 0.7 mi
  • Drury Lane Theatre: 0.7 mi
  • John Hancock Center: 0.8 mi
  • Chicago Mercantile Exchange: 0.8 mi
  • Chicago Board of Trade: 0.8 mi
  • Water Tower: 0.8 mi
  • Harold Washington Library: 0.8 mi
  • Washington Square Park: 0.8 mi
  • Auditorium Building: 0.8 mi
  • Willis Tower (Sears Tower): 0.9 mi
  • Children Museum: 0.9 mi
  • Buckingham Fountain: 0.9 mi

Dining

Bacinos Restaurant
Bacinos offering American Italian food in a relaxed split-level restaurant. Serving breakfast lunch and dinner 7 days a week.
Multi-Menu Delivery
Multi-Menu delivery to Club Quarters guests and menus are available in the guest rooms.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (376)

Ratings and reviews for River Hotel

Overall score

4 / 5
5.01.0
376 out of 376
Amenities:
3.8
Cleanliness:
4.4
Hotel staff:
4.2
Comfort:
4.1
Location:
4.7
Value:
4.2

93% would recommend to a friend.

Sort by:
Review of River Hotel

Reviewer score

1
5.01.0
allenkoch
Business
knoxville, tn
Aug 23, 2012

Customers service nightmare

2nd time it happend. No help at all with reservations or changes. Made to feel i was lucky to stay there. Very competitive hotel biz in Chicago...you would think they would try harder. Bad choice.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of River Hotel

Reviewer score

1
5.01.0
coach mcd
Business
herrin, ill
Sep 3, 2012

not worth the cost

toilet would not flush, was fixed but not cleaned, shorted towel and washcloth, one coffee cup left on floor after room was cleaned,bathroom floor dirty

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
4
Comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of River Hotel

Reviewer score

1
5.01.0
Anonymous
Business
Chicago
Jun 15, 2009

River Hotel

Our reservation was screwed up-hard to tell whether it was Orbitz fault or Hotels-probably Orbitz since my daughter had the same problem and another hotel on the same day with Orbitz that was cancelled. Hotel was very lacking -supplies low on everything-staff seemed very confused most of the time-way too expensive for what you get at this very basic hotel

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
2
Value:
1
Trip purpose:

Business

Dining tip: Short drive from hotel

Marche

Was this review helpful to you?
Thank you for your feedback!
Review of River Hotel

Reviewer score

1
5.01.0
kenbrowndog
Business
chicago
Jul 1, 2014

poor place

poor handling of situation with pets that they said we could have and then did not allow and did not let us cancel

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Nightlife tip: Short walk from hotel

fulton market kitchen

Was this review helpful to you?
Thank you for your feedback!
Review of River Hotel

Reviewer score

2
5.01.0
Sicily Tony
Business
NY NY
Aug 20, 2012

Room problems

First the AC in the room was hot and I was told OUR GUEST DONT LIKE IT COOL IN THE ROOM> well 72 in a room is not cool. Next the last two days there they didnt even clean my room but make the bed and towels. I had to call for soap and they didnt take out the trash. Not worth the price

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of River Hotel

Reviewer score

2
5.01.0
Sicily Tony
Business
NY NY
Aug 26, 2012

No Iron and AC sucked

Have you ever been to a hotel where you have to go in the hall and get an iron? Also the AC in the room was hot and the room was hot the whole time I was there. I called but they would not do anything to make it better.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
2
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of River Hotel

Reviewer score

2
5.01.0
Scott ABC
Business
Phx. AZ
Oct 27, 2012

Room the size of a closet

The room was not much bigger than a closet, other than that it was fair....

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of River Hotel

Reviewer score

2
5.01.0
Couple whose kid Free
Business
Columbus, In
Dec 10, 2013

Cold room

Room freezing, took 3 hours to heat after they changed the batteries on the thermostat! Vending broke on our floor, and they didn't seem to eager to fix it. Location in the heart of the city!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Chicago Cut was pricey and a little too loud to enjoy.

Was this review helpful to you?
Thank you for your feedback!
Review of River Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Philadelphia
Sep 14, 2009

Chicago - Hotel

The hotel room really wasn't nice. The is the only thing what would have made my stay more enjoyable. Everything else was great. However I would recommend the hotel because of the good location and a comparatively good price per night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
2
Comfort:
5
Location:
1
Value:
3
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Review of River Hotel

Reviewer score

2
5.01.0
Anistacia Beaverhousen
Business
Peoria, il
Aug 24, 2010

Nice, but small...

I booked 2 suites that were supposed to have a queen bed and a pull out couch each. When we got to the rooms only one was a suite and the other room only had a queen bed. We called to complain and they said there was nothing they could do, but offered us free drinks at the bar. Then they called back a half hour later to say they had a suite for us, but it was a bit too late since we had already unpacked and showered/ They then said that since they offered to change our room they would no longer allow us free drinks at the bar. Also, the room was ste on 80 when we got there, so we turned it down as low as it woudl go in hope that it would cool off but it never went below 73 in the rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top