$284 Avg/night
Rate and special offer based on Check-in: Dec 24, 2014 Check-out: Dec 26, 2014

Ritz-Carlton, a Four Seasons Hotel

5 stars
160 East Pearson Street, Water Tower Palace, Chicago, IL 60611
Hotel Overview
Reviewer score
4.3
out of 5
29 reviews
4 Seasons gets more than 4 stars

Great hotel, great staff. Beautiful rooms and worth every penny! See full review

  • Denver Kaslekwene
  • Oct 15, 2014
Fantastic Hotel

The hotel staff was top notch - always going that extra mile for us no matter what we needed (and... See full review

  • Aunt Jess
  • Oct 14, 2014
The Ritz-Carlton Chicago, a Four Seasons Hotel, is located on the magnificent mile steps from shopping, restaurants, the lakefront and business district. Connected to Water Tower Place, the Hotel offers indoor access to over 100 shops as well as the Broadway Playhouse. Adjacent to the Hotel, are the Museum of Contemporary Art, Lookingglass Theatre, historic Water Tower and John Hancock Building. The Dec, a new rooftop bar and lounge. During the summer, the Dec features lounge style seating with a fireplace and spectacular views of the city. All guest rooms have large picture windows with stunning views of Lake Michigan or the city skyline and complimentary high-speed internet access. 24-hour services include in-room dining, concierge and business center. The complimentary Health Club has an indoor heated lap pool, cardio machines, weights and classes, while The Spa offers a full range of treatments.

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Ritz-Carlton, a Four Seasons Hotel Rooms

Deluxe
Lakeview rooms with a king bed or 2 double beds or 2 twin beds. Located ON floors 15-30. Approx. 380 - 405 sqft/35 - 38 sqm.
Physically Challenged
City View Accessible Room 1 King bed On the 15-16th floor. Flashing lights for alarm, lowered peep holes, roll-in shower, grab bars for bathtub and toilet. Approx 380-405 sqft.
Physically Challenged
Lake View Accessible Mobility Room king bed. On the 19-29th floor. 36 inch wide doors, lowered light switches, peep holes, grab bars for bathtub and toilet. Approx. 380-405 sqft.
Physically Challenged
City View Accessible Mobility Room 2 double beds. On the 17-18th floor. Grab bars for bathtub and toilet, 36inch wide doors, lowered light switches and peep holes Approx 380-405 sqft
Physically Challenged
City View Accessible Room 2 double beds On the 15-16th floor. Flashing lights for alarm, lowered peep holes, roll-in shower, grab bars for bathtub and toilet. Approx 380-405 sqft.
Physically Challenged
Deluxe Michigan Ave Executive Accessible Suite King bed. Roll-in shower, Grab bars for bathtub and toilet, lowered light switches and peep holes. Approx 600sq ft
Physically Challenged
Deluxe Lake View Accessible Mobility Suite King bed. On the 23-30th floor. Grab bars for bathtub and toilet, flashing light for alarm and lowered switches. Approx. 1000 sqft.
Premier
Description not provided
Standard
Description not provided
Suite
Michigan Avenue Executive Suite with a king bed. On floors 15-29, feature a bedroom separated from the living room by french doors. Views of the Lake Michigan and the city. Approx. 560 sqft/52 sqm.
Superior
Cityview rooms with a king bed or 2 double beds or 2 twin beds. Located ON floors 15-30. Approx. 380 - 405 sqft/35 - 38 sqm.
Deluxe Suite
Michigan Avenue suite with a king bed and panoramic view of the city. These corner suites are located on floors 24-27. Approx. 600 sqft/56 sqm.
Junior Suite
Grand Executive Suite with a king bed, stunning north or south views of the city or Lake Michigan. Located on the 30th floor, feature french doors that seclude the bedroom from living room. Measure 800-840 sqft/74-78 sqm.
Luxury
Michigan Avenue Executive Suite with a king or 2 double beds. On floors 15-29, feature a bedroom separated from the living room by french doors. Views of the Lake Michigan and the city. Approx. 560 sqft/52 sqm.
Luxury
Michigan Avenue Executive Suite Deluxe with a king bed Michigan Avenue and city views. On floors 15-29, feature a living room with a sofabed and two full bathrooms. Approx. 600 sqft/56 sqm.
Luxury
City View rooms with a king bed or 2 double beds. Located on floors 15-30. Approx. 380 - 405 sqft/35 - 38 sqm.
Luxury
Lakeview rooms with a king bed or 2 double beds or 2 twin beds. Located ON floors 15-30. Approx. 380 - 405 sqft/35 - 38 sqm.
One Bedroom
Deluxe Lakeview One bedroom suite with a king bed. On floors 23-30, corner suites panoramic views of the lake with separate living room with a sofabed and a dining area. Approx. 1000 sqft/93 sqm.
Physically Challenged
City View Accessible Mobility Room 1 King bed. On the 17-18th floor. Grab bars for bathtub and toilet, 36inch wide doors, lowered light switches and peep holes Approx 380-405 sqft

Amenities

  • High-speed internet
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Pet friendly
24 hour security
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Jacuzzi
Children's activities
Golf
Dining
Bar/Lounge
Restaurant
Lounge
24 hour room service
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Concierge desk
ATM/Cash machine
Security
Wake-up service
Meeting/Banquet facilities
Gift shop
News stand
Audio visual equipment
Projector
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
TV
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Mini bar
Free newspaper
Heated guest rooms
Hairdryer in room
Outlet adapters
Fire alarm with light
Bathroom telephone
Cribs available
Temperature control
Electronic door locks
Iron
Ironing board
Sprinklers in rooms
Trouser press

Nearby points of interest

  • Seneca Park: 0 mi
  • Drury Lane Theatre: 0.1 mi
  • John Hancock Center: 0.1 mi
  • Museum of Contemporary Art: 0.1 mi
  • Water Tower: 0.1 mi
  • Lake Shore Park: 0.2 mi
  • Terra Museum of American Art: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Washington Square Park: 0.4 mi
  • North Michigan Avenue: 0.4 mi
  • Tribune Tower: 0.5 mi
  • Michigan Avenue: 0.5 mi
  • Chicago Historical Society: 0.6 mi
  • Seneca Park: 0 mi
  • Drury Lane Theatre: 0.1 mi
  • John Hancock Center: 0.1 mi
  • Museum of Contemporary Art: 0.1 mi
  • Water Tower: 0.1 mi
  • Lake Shore Park: 0.2 mi
  • Terra Museum of American Art: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Washington Square Park: 0.4 mi
  • North Michigan Avenue: 0.4 mi
  • Tribune Tower: 0.5 mi
  • Michigan Avenue: 0.5 mi
  • Chicago Historical Society: 0.6 mi
  • Wrigley Building: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Lake Point Tower: 0.7 mi
  • Marina City: 0.7 mi
  • Harold Washington College: 0.8 mi
  • Prudential Plaza: 0.8 mi
  • Children Museum: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Merchandise Mart: 0.9 mi
  • Harris Theater: 0.9 mi
  • Goodman Theatre: 0.9 mi
  • Oriental Theatre: 0.9 mi
  • Navy Pier: 1 mi
  • Chicago Cultural Center: 1 mi
  • Macys: 1 mi
  • Pritzker Pavilion: 1 mi
  • Cloud Gate: 1 mi
  • Shubert Theatre: 1.1 mi
  • City Hall: 1.1 mi
  • History Museum: 1.1 mi
  • Cadillac Palace Theatre: 1.1 mi
  • State Street: 1.1 mi
  • Crown Fountain: 1.1 mi
  • Bank of America Theatre: 1.2 mi
  • Yacht Club: 1.2 mi
  • Art Institute of Chicago: 1.2 mi
  • Symphony Center: 1.3 mi
  • Opera House: 1.3 mi
  • Chicago Architecture Foundation: 1.3 mi
  • Kendall College: 1.3 mi

Dining

Deca Restaurant
The casual elegance of art-deco-inspired décor and contemporary classic cuisine come together in deca restaurant, bar, a brasserie-inspired experience on the Magnificent Mile in The Ritz-Carlton Chicago, a Four Seasons Hotel. Hours of Operation MON to THU
In-Room Dining
Room service is available 24 hours a day with breakfast served from 06:00-11:00 hours.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (29)

Ratings and reviews for Ritz-Carlton, a Four Seasons Hotel

Overall score

4.3 / 5
5.01.0
29 out of 29
Amenities:
4.4
Room cleanliness:
4.9
Hotel staff:
4.4
Room comfort:
4.5
Location:
4.8
Value:
3.9

86% would recommend to a friend.

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Review of Ritz-Carlton, a Four Seasons Hotel

Reviewer score

5
5.01.0
NCtraveler
Business
Winston-Salem, NC, USA
Oct 23, 2011

Great hotel for long weekend in the middle of down town

All of the staff were very courteous, the room was spotless. 2 sinks was great as was the soaking tube. We LOVED the hotel restaurant and bar area; great place to get food before starting the day or drinks and appetizers after a day out. Great location. We came to Chicago to visit family and they ended up visiting us at the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Ritz-Carlton, a Four Seasons Hotel

Reviewer score

5
5.01.0
fulton15
Business
Bellingham, Washington
Apr 12, 2012

First visit to Chicago

This hotel exceeded all of my expectations. The staff was friendly and professional, but not at all pretentious. Our room was lovely, spacious, and had a huge bathroom. We had a view of Navy Pier from our room and we were so happy with the location. We could walk to many sights and we enjoyed our first trip to Chicago tremendously. I am planning another trip soon and I will definitely stay at the Ritz Carlton again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Ritz-Carlton, a Four Seasons Hotel

Reviewer score

5
5.01.0
dawniefamily vacation
Business
frisco, tx
Jun 26, 2012

Perfect location for everything

The staff was very helpful. Room was perfect for family (executive suite deluxe). The location is in the middle of everything. OR a cab ride away.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: In Hotel

No need to rent a car- everything is walk or a close cab ride

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Review of Ritz-Carlton, a Four Seasons Hotel

Reviewer score

5
5.01.0
Kernie
Business
PA
Jul 21, 2013

Great Service, Great Experience

First time to Chicago and the Ritz-Carlton was clearly the right choice! The staff was friendly and could not do enough for you. We were supposed to have two beds, but did not. Our room was upgraded to a two twin bed suite. It was absolutely beautiful and exceeded our expectations. The Concierge staff was so helpful with questions and reservations. I would stay here again in a heartbeat!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

The Bedford is a hidden gem for dining. The food was delicious and the waiter was so nice. Before or after dinner stroll around the Division Street neighborhood, especially The Alliance Bakery; you won't be disappointed!

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Review of Ritz-Carlton, a Four Seasons Hotel

Reviewer score

5
5.01.0
gmuny49
Business
Los Angeles, California
Mar 18, 2014

Very nice and clean

Nice location, very close to dinning and shopping. Great hotel staff

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Ritz-Carlton, a Four Seasons Hotel

Reviewer score

5
5.01.0
Mrs. Verma
Business
Muncie, Indiana
Apr 5, 2014

Perfect birthday

This hotel was amazing. The location was great and the staff was very friendly. We loved it here and the staff even surprised us with a cupcake for my husbands birthday. I definitely recommend this hotel and our next visit to Chicago we will definitely stay at the RItz CArlton.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

The mall connected to the hotel was great and it was a short distance to other name brand stores.

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Review of Ritz-Carlton, a Four Seasons Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Springfield, IL
Aug 16, 2009

Hotel in downtown Chicago

I had never stayed at a Ritz Carlton before and did not know what to expect.... but the staff was the friendliest that I have ever encountered. A truly amazing place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: In Hotel

Wonderful place to swim... look up and one sees the Hancock Bldg.

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Review of Ritz-Carlton, a Four Seasons Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Chandler, AZ
Sep 22, 2009

Ritz Carlton Chicago

I had a wonderful time at the Water Tower Ritz Carlton. The staff was extremely friendly. The concierge service had wonderful recommendations. The room was large, clean and the shower was divine and the bed so comfortable, it was difficult to get out of it in the morning

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Ritz-Carlton, a Four Seasons Hotel

Reviewer score

5
5.01.0
Mom of many girls
Business
Chicago
Dec 28, 2009

Exclusive Family Getaway

We swam, and used the workout facility, ordered dessert room service...we didn't want to leave the beautiful hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Grand Lux is a great family restaurant withe large enough portions to split between two people. Dessert for kids at hotel is great!

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Review of Ritz-Carlton, a Four Seasons Hotel

Reviewer score

5
5.01.0
Anonymous
Business
connecticut
Jul 25, 2011

Great stay

Location was convienent to shops n attractions. The hotel was great w cleanliness. Kid friendly. Staff were very friendly. Wish we stayed longer. Would stay at the hotel again. We were upgraded due to a crib which was very nice. Chicago is nice n we will come here again soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
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