$261 Avg/night
Rate and special offer based on Check-in: Sep 7, 2015 Check-out: Sep 8, 2015

Ritz-Carlton, Chicago Downtown

5 stars
View map of 160 East Pearson Street at Water Tower Place, 160 EAST PEARSON ST AT WATER TOWER PLAZA, Chicago, IL 60611

Hotel Overview

Reviewer score
4.4
out of 5
31 reviews
Excellent

Excellent service. Spacious room with lake views. Great location. See full review

  • Richard Y.
  • Jun 17, 2015
Great service

Great location. Wonderful bar and restaurant. Fantastic service. See full review

  • Shari C.
  • May 7, 2015

The grandeur of Ritz-Carlton, Chicago Downtown, is unmistakable in its magnificent setting atop Water Tower Place, overlooking the exclusive North Michigan Avenue. Occupying floors 15 to 30, the hotel boasts 434 guest rooms of five-star standard, including 90 luxury suites. No matter what the weather in the Windy City, guests can enjoy stunning city and lake views from the sun deck of the temperature controlled in-door pool, located in the Carlton Club Spa at Ritz-Carlton, Chicago Downtown.

Rooms

All guests staying at Ritz-Carlton, Chicago Downtown, enjoy free daily newspapers delivered to their rooms by a member of the friendly staff as well as high-speed Internet access that is especially useful to business guests. Each room also features an executive desk, with an ergonomically designed chair for extra comfort whilst working. Guests can marvel at the plush Italian marble bathrooms and the 37-inch flat screen LCD TV, ideal for rest and relaxation at the end of a long day. It is hard to tire of the fabulous views showcased by the oversized picture windows in every guest room at Ritz-Carlton, Chicago Downtown.

Highlights
  • Prime location on Magnificent Mile and fantastic views from the top of Water Tower Place
  • Tranquil Carlton Club Spa and indoor heated pool with whirlpool
  • Guest rooms feature over-sized picture windows to show off the views
Nearby attractions
  • Museum of Contemporary Art (0.1 mi/0.2 km)
  • The Hancock Observatory (0.3 mi/0.4 km)
  • Millennium Park (1 mi/1.6 km)
  • Navy Pier (1.2 mi/2 km)
  • Goodman Theatre (1.3 mi/2.1 km)
  • Art Institute of Chicago (1.5 mi/2.5 km)
  • The Symphony Center (1.5 mi/2.3 km)
  • Civic Opera House (1.9 mi/3 km)
Fees
  • The hotel charges a $40 USD fee for an additional bed in the room.
  • Pet fee is $40 USD.
Policies

 

 

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Top hotels

Recommendations for you

Customers who viewed Ritz-Carlton, Chicago Downtown also booked these hotels.

★★★★
$123
4.0 / 5 290 reviews
★★★★
$131
4.6 / 5 1,326 reviews
★★★★★
$344
4.8 / 5 33 reviews
★★★★
$171
4.6 / 5 134 reviews
★★★★★
$337
4.7 / 5 15 reviews
★★★★
$107
4.3 / 5 453 reviews
★★★★
$179
4.3 / 5 192 reviews
★★★★
$169
3.9 / 5 181 reviews
★★★★
$99
4.0 / 5 587 reviews

Amenities

  • High-speed internet
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Pet friendly
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Dining
Restaurant
Services
Business center
Maid service
Laundry service
Laundry/Valet services
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
FAX
Video checkout
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Telephone
Kitchen
AM/FM alarm clock
Hairdryer in room
Microwave
Cribs available
In room movies
Sofa bed
Temperature control
Iron
Ironing board

Nearby points of interest

  • Seneca Park: 0 mi
  • Drury Lane Theatre: 0.1 mi
  • John Hancock Center: 0.1 mi
  • Museum of Contemporary Art: 0.1 mi
  • Water Tower: 0.1 mi
  • Lake Shore Park: 0.2 mi
  • Terra Museum of American Art: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Washington Square Park: 0.4 mi
  • North Michigan Avenue: 0.4 mi
  • Tribune Tower: 0.5 mi
  • Michigan Avenue: 0.5 mi
  • Chicago Historical Society: 0.6 mi
  • Seneca Park: 0 mi
  • Drury Lane Theatre: 0.1 mi
  • John Hancock Center: 0.1 mi
  • Museum of Contemporary Art: 0.1 mi
  • Water Tower: 0.1 mi
  • Lake Shore Park: 0.2 mi
  • Terra Museum of American Art: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Chicago - Mag Mile - Wacker Dr: 0.4 mi
  • Oak Street Beach: 0.4 mi
  • Washington Square Park: 0.4 mi
  • North Michigan Avenue: 0.4 mi
  • Tribune Tower: 0.5 mi
  • Michigan Avenue: 0.5 mi
  • Chicago Historical Society: 0.6 mi
  • Wrigley Building: 0.6 mi
  • Museum of Broadcast Communications: 0.6 mi
  • Lake Point Tower: 0.7 mi
  • Marina City: 0.7 mi
  • Harold Washington College: 0.8 mi
  • Prudential Plaza: 0.8 mi
  • Children Museum: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Merchandise Mart: 0.9 mi
  • Harris Theater: 0.9 mi
  • Goodman Theatre: 0.9 mi
  • Oriental Theatre: 0.9 mi
  • Navy Pier: 1 mi
  • Chicago Cultural Center: 1 mi
  • Macys: 1 mi
  • Pritzker Pavilion: 1 mi
  • Cloud Gate: 1 mi
  • Shubert Theatre: 1.1 mi
  • City Hall: 1.1 mi
  • History Museum: 1.1 mi
  • Cadillac Palace Theatre: 1.1 mi
  • State Street: 1.1 mi
  • Crown Fountain: 1.1 mi
  • Bank of America Theatre: 1.2 mi
  • Yacht Club: 1.2 mi
  • Art Institute of Chicago: 1.2 mi
  • Symphony Center: 1.3 mi
  • Opera House: 1.3 mi
  • Chicago Architecture Foundation: 1.3 mi
  • Kendall College: 1.3 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Ritz-Carlton, Chicago Downtown

Overall score

4.4 / 5
5.01.0
31 out of 31
Amenities:
4.5
Cleanliness:
4.9
Hotel staff:
4.5
Comfort:
4.5
Location:
4.8
Value:
4

87% would recommend to a friend.

Sort by:
Review of Ritz-Carlton, Chicago Downtown

Reviewer score

5
5.01.0
Richard Y.
Family
Cincinnati
Jun 17, 2015

Excellent

Excellent service. Spacious room with lake views. Great location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Ritz-Carlton, Chicago Downtown

Reviewer score

5
5.01.0
Shari C.
Business
Schaumburg
May 7, 2015

Great service

Great location. Wonderful bar and restaurant. Fantastic service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Ritz-Carlton, Chicago Downtown

Reviewer score

5
5.01.0
Denver Kaslekwene
Business
Denver, CO
Oct 15, 2014

4 Seasons gets more than 4 stars

Great hotel, great staff. Beautiful rooms and worth every penny!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Ritz-Carlton, Chicago Downtown

Reviewer score

5
5.01.0
Aunt Jess
Friends
Illinois, USA
Oct 14, 2014

Fantastic Hotel

The hotel staff was top notch - always going that extra mile for us no matter what we needed (and we found ourselves needing a few things in our one night stay!). For marathon weekend this hotel had a rate not much higher than the rest of Chicago hotels so a big win for us! I will gladly splurge on this hotel for my next Chicago stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Ritz-Carlton, Chicago Downtown

Reviewer score

5
5.01.0
nofkingnicknameworks
Friends
Champaign
Sep 8, 2014

great hotel

great hotel. spent a wonderful night at Chicago. however, the hotel itself is quite old compare to all the other five stars. good lake view during the day!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Ritz-Carlton, Chicago Downtown

Reviewer score

5
5.01.0
Betsy Sloan
Couples
Chicago
Sep 7, 2014

Such a lovely trip

Our experience was perfect, fun food, helpful staff, lobby was so beautiful and the bars and restaurant were a treat at every turn. There was some construction while we were here, but it was of no bother. We were in town for an open water swim and the location was perfect. We walked everywhere we wanted to go. What a great weekend. Our only complaint is that our bed was SO hot. We both woke up sweating, which we decided was due to a down pillow topper over the mattress as well as a down comforter. The pillow topper might only need to be a winter thing.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Couples

Money-saving tip: In Hotel

there is coffee in the lobby! don't order it to your room

Review of Ritz-Carlton, Chicago Downtown

Reviewer score

2
5.01.0
BJD1001
Business
Rochester, NY
May 21, 2014

Over Rated - Bootleg

The staff was rude and arrogant; our room was not cleaned at 3:30 PM on the second day of our stay with absolutely no remorse. When we inquired about a late checkout we were told that the hotel was fully committed and it was not possible. After some screaming the late checkout was granted. We stay at the Ritz in Cleveland frequently and the experiences are like night and day. Cleveland is a real Ritz the Chicago Ritz is owned by the Four Seasons which apparently make a huge difference.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
1
Comfort:
4
Location:
4
Value:
1
Trip purpose:

Business

Review of Ritz-Carlton, Chicago Downtown

Reviewer score

4
5.01.0
Chefducati
Business
Miami
May 19, 2014

Great get away

As always ritz aims to please. Great location great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Ritz-Carlton, Chicago Downtown

Reviewer score

5
5.01.0
Mrs. Verma
Couples
Muncie, Indiana
Apr 5, 2014

Perfect birthday

This hotel was amazing. The location was great and the staff was very friendly. We loved it here and the staff even surprised us with a cupcake for my husbands birthday. I definitely recommend this hotel and our next visit to Chicago we will definitely stay at the RItz CArlton.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Shopping tip: Short walk from hotel

The mall connected to the hotel was great and it was a short distance to other name brand stores.

Review of Ritz-Carlton, Chicago Downtown

Reviewer score

4
5.01.0
Chicago roots
Couples
central Illinois
Mar 24, 2014

perfect location base for city action

wouldn't have stayed here without the on line deal but at the price and with parking included in the rate, it was worth it. Great lobby bar. Very quiet room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Dining tip: Short walk from hotel

Pelago italian restaurant on Delaware

Back to menu Return to top