Raffaello Hotel ★★★★

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$85
avg/night
Rate and special offer based on
Check-in: Feb 16, 2016 Check-out: Feb 19, 2016

Great hotel

Would recommend Fri, Jan 23, 2015
Great hotel, exceptionally comfortable bed. Centrally located.

| N/A Business

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Getaway

Would recommend Wed, Jan 14, 2015
This hotel definitely met my expectations. Nice comfortable rooms. Nicely furnished and is located in a great area of downtown Chicago.

| N/A Singles

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Frequent visits

Would recommend Wed, Jan 14, 2015
Hotel boutique, fine dining , great roof bar, coffee shop, staff personable . Average stay in Chicago 6-10 times a yr. Most often stay here. Great staff, personable . Good price & easy to get around .

Money saver

Self park across the street & another 1 block away for longer stays, 1/2 the rate for valet

| N/A Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

They didn't provide the room we booked

Would not recommend Mon, Jan 5, 2015
We booked a room with 2 queen size beds and they gave us a king and a couch and said we received an upgrade. I stated that I didn't want the "upgrade" and wanted 2 queen size beds (as booked). They stated that those rooms were not available. I expect to get what I booked. To fix the situation, they provided 4 free breakfast tickets (which was good for 1 donut and 1 drink). Poor customer service. Will not return.

| N/A Friends

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 3 /5

Great first trip to the city

Would recommend Tue, Dec 23, 2014
This is a sweet little hotel with lots of personality. Very clean, awesome location right downtown. The mini bar was well stocked, the towels were fluffy, and the toiletries were fantastic. The donut shop in the lobby is amazing, be sure to stop there. I really wouldn't change anything about my stay here and I would absolutely stay here again.

| N/A Business

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Valentine Weekend

Would recommend Wed, Dec 3, 2014
Comfortable stay, nice location with great views. Enjoyed our stay.

| Clinton, Mississippi Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

not bad for downtown

Would recommend Mon, Dec 1, 2014
it's an old building, but they have tried hard to keep it updated.

| Indianapolis, IN Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

Great location

Would recommend Sun, Nov 30, 2014
Location of this hotel is right next to the john hancock center and very close to the heart of chicago downtown- very convenient !

| Chicago Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Anniversary Trip

Would recommend Thu, Nov 20, 2014
We got to the hotel really early in the morning, and the lady at the front desk was rude, no one helped us with our bags and didnt give us a ticket for the valet parking we paid for, which gave us trouble later on. The room was really nice and big, but the heater wasnt working. Room service was excelent!

| Columbus, OH Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Do not plan on a leisurely bath

Would not recommend Wed, Nov 19, 2014
Quaint older hotel one block east of Michigan Ave. Very small lobby...they were nice enough to upgrade from Gran Suite to Deluxe Suite...although we can't imagine the Gran Suite to be much less....the room was fine...big living smaller bedroom and the bath...you couldn't use the toilet and close the door....no bath ...a half glass shower enclosure...no shampoo....although a corrected oversight...people nice...but upon leaving the Bellman sent us down to Michigan Ave. to catch a cab to O'Hare...they were too out of the way...and it was 9 degrees....it was a deal price wise and we paid the price...

| Newport Beach, CA Couples

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 3 /5