PUBLIC Chicago

The hotel is very hip, urban, and "current". The staff is also young and hip. Unfortunately, it does not translate. We had terrible service from check in. They could not find our reservation. The cocktail waitresses/busboys were awful, unattentive, and vapid. Applying lipstick/chapstick during service? Please refrain. Upon our return to the hotel after dinner, we were questioned about our guest status and had to show a room key to even enter the hotel. I have never stayed somewhere remotely upscale that greets customers for the evening that way. Overall a huge disappointment.

My partner and I stay here everytime we come to Chicago. It is a great hotel and the staff is very friendly. Will be staying here again.

Great location and the staff are very nice. This hotel is very hopping at night and security was a bit of a pain after coming back at midnight from being out with friends. They made me show my room key (no worries) but after showing I was staying there they made me step back over the rope and walk around which was only 2 feet away!! Other then that the staff was great.

I went ahead and booked even though the reviews warned of the construction and poor service. I should have listened because they were right. If you like to wake up to construction noise at 7am then you are in luck. So many negatives I feel like I would bring myself down to an un-ladylike level so I wont list all. The only reason they can charge 150$ for a room that should have cost 45$ is because of the location. Please dont stay there at least til they are done with construction. They really need to tell people that up front. I will not stay there again just for that reason. If they could have been up front about their mess and noise I might have come back. But they acted like everything was fine. Not a very good charicteristic-(dishonesty)- dont you think?

The hotel is just ok. Stayed there for 5 days when visiting friends. They had a renovation going so there was no lobby, bar or anything. Just a decently furnished room for 200 usd. The renovation was not annoying but i think they ahould charge much less untill its done. You cant beat the location! Very convenient especially if u like chicqgo nightlife!

We couldn't get into our room until after 7 PM and when we did get into our room there were huge black stain on the carpets, the drapes had bugs stuck on them and were not white but grey. The tub had been at one time refinished because it was cracking and pealing and to fix the problem a mat was thrown over the top of the mess. The only saving grace was [...]who got us out of that room and into one of their renivated rooms which was adquate. A fine old historic hotel in the process of being redone cheaply in a modern motif. No one we talked to that stayed at this hotel would stay there again.One elevator working, which you can understand if it's under renovation but you had to go down to the basement and drag your bags up a flight to get to the street level. They had blocked off the stairway so in case of a fire I have no idea how they planned to evacuate the building.

We traveled to Chicago to visit with our daughter who lives in the city. To our suprise what once was a lovely older hotel is now under major renovations. Gone is the lobby and gusts are required to walk down to the basement to get the one elevator that is working to the second floor to register. Our first room was recently renovated.....stark white walls, no amenities at all. Guests had to enter the room and find their way to the bed to turn on the light to the room. Modern furniture includes a bed that is close to the groud, a cold blck slab functioning a a desh and metal chair. No fride, coffee maker, iron, or even a picture on the stark white walls. We asked to change our room and then were put in one of the older suites on the 15th floor. While this room was attractive, we were greeted to jack hammers at 8 every morning. The staff were all very nice but the accommodations were lacking.

good attention, amability, and confortable bed

clean hotel with great location. However, there is no supplies inside the room...

This hotel is very comfortable, clean and neat. It is close to downtown activities. The staff is helpful and friendly. I was disappointed that their room service has been discontinued. The hotel itself serves my purpose and I have stayed there three times and would stay there again.