Marriott Chicago Downtown Magnificent Mile

4 stars
540 North Michigan Avenue, Chicago, IL 60611
Hotel Overview
Reviewer score
4.0
out of 5
178 reviews
Very pleased

This was our first stay here. Staff was very friendly, room was clean and about the same size as... See full review

  • skal07
  • Sep 2, 2014
staycation fun

This hotel was perfect. The beds were very comfortable; the workout area was great; the view... See full review

  • kosmom
  • Jul 5, 2014
From the showpiece color-changing light feature behind the lobby bar, to the Art Deco-inspired lines of the Grand Staircase, the Marriott Chicago Downtown Magnificent Mile hotel welcomes guests with a splash. Get online anywhere with Wi-Fi throughout the hotel (fees may apply), while starting or ending your day with American cuisine fresh from the Midwest farm at the Harvest restaurant. There's a Starbucks on-site for those who need that caffeine fix in the morning as well.  Swim across the glassy surface of the indoor pool, or take the gym back to your room with a Fitness Kit, after a long day in the boardroom or out exploring.
Key facts
  • 1,173 guestrooms
  • 25 suites
  • No pets allowed
  • 54 conference/event spaces
  • Pool
  • Fitness center
  • Harvest Restaurant
  • Rush Bar & Lounge
  • Starbucks Coffee shop
  • Wi-Fi available (fees may apply)
  • 24-hour front desk
Neighborhood
The Magnificent Mile neighborhood is home to a section of Michigan Avenue north of the Chicago River - with an impressive line - up of stores, from Bloomingdale's to The Disney Store - reaching south towards the business district and downtown area across the Chicago River. The neighborhood around the Marriott Downtown Hotel Chicago calls out to sporting enthusiasts, offering quick access to sailing and fishing at the nearby shores of Lake Michigan, and fitness trails at Milton Lee Olive Park to the east.
Hints and tips
If you're planning a long stay at the Marriott Downtown, note that some rooms are not equipped with a refrigerator, so you may need to request one.When getting around, most sights and amenities are accessible on foot or by the 'L' or local train network - skip the rental car and get an unlimited ride pass for a few days.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Marriott Chicago Downtown Magnificent Mile Rooms

Standard Room
Standard Room

Amenities

  • High-speed internet
  • Indoor pool
  • Non Smoking
General
Air conditioned
Non Smoking
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Fitness Center
Exercise gym
Tennis
Dining
Bar/Lounge
Continental breakfast
Restaurant
Coffee maker in room
Lounge
Room service
Vending machines
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
FAX
Video checkout
Gift shop
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
Safe
Telephone
AM/FM alarm clock
Free newspaper
Hairdryer in room
Cribs available
In room movies
Iron
Ironing board

Hotel Map

41.8919 -87.6254
Area served
Magnificent Mile, Chicago
Nearby airports
Chicago/OHare, (ORD), 15.00, SE, Mile; Chicago/Midway, (MDW), 12.00, NE, Mile
Area description
City - Location Type: City

Nearby points of interest

  • North Michigan Avenue: 0.1 mi
  • Chicago - Mag Mile - Wacker Dr: 0.1 mi
  • Tribune Tower: 0.1 mi
  • Wrigley Building: 0.2 mi
  • Terra Museum of American Art: 0.2 mi
  • Museum of Broadcast Communications: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Marina City: 0.3 mi
  • Seneca Park: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Museum of Contemporary Art: 0.4 mi
  • Prudential Plaza: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Drury Lane Theatre: 0.5 mi
  • John Hancock Center: 0.5 mi
  • North Michigan Avenue: 0.1 mi
  • Chicago - Mag Mile - Wacker Dr: 0.1 mi
  • Tribune Tower: 0.1 mi
  • Wrigley Building: 0.2 mi
  • Terra Museum of American Art: 0.2 mi
  • Museum of Broadcast Communications: 0.2 mi
  • Holy Name Cathedral: 0.3 mi
  • Marina City: 0.3 mi
  • Seneca Park: 0.4 mi
  • Harold Washington College: 0.4 mi
  • Museum of Contemporary Art: 0.4 mi
  • Prudential Plaza: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Drury Lane Theatre: 0.5 mi
  • John Hancock Center: 0.5 mi
  • Lake Shore Park: 0.5 mi
  • Goodman Theatre: 0.5 mi
  • Water Tower: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Chicago Cultural Center: 0.6 mi
  • Merchandise Mart: 0.6 mi
  • Harris Theater: 0.6 mi
  • Macys: 0.6 mi
  • Washington Square Park: 0.6 mi
  • Pritzker Pavilion: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • Cloud Gate: 0.6 mi
  • City Hall: 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Lake Point Tower: 0.7 mi
  • State Street: 0.7 mi
  • Crown Fountain: 0.7 mi
  • Oak Street Beach: 0.8 mi
  • Bank of America Theatre: 0.8 mi
  • Michigan Avenue: 0.8 mi
  • Children Museum: 0.8 mi
  • Chicago Historical Society: 0.8 mi
  • Art Institute of Chicago: 0.9 mi
  • Symphony Center: 0.9 mi
  • Yacht Club: 0.9 mi
  • Chicago Architecture Foundation: 0.9 mi
  • Opera House: 0.9 mi
  • Chicago Mercantile Exchange: 1 mi
  • Navy Pier: 1 mi
  • Chicago Board of Trade: 1 mi

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (178)

Ratings and reviews for Marriott Chicago Downtown Magnificent Mile

Overall score

4 / 5
5.01.0
178 out of 178
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4
Location:
4.8
Value:
3.8

89% would recommend to a friend.

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Review of Marriott Chicago Downtown Magnificent Mile

Reviewer score

4
5.01.0
CityofChampions
Business
Pittsburgh, PA
Aug 12, 2009

Great Experience overall

I think this was a wonderful hotel with friendly staff, and a really good fitness center and pool. I really enjoyed working out here, bring your own headphones to the gym - each treadmill has a music player attached. We even got to check out at 3 pm, so really appreciated the courtesies. The location cannot get more central than this - you step out of the hotel, and find the Michigan Avenue shopping district. The only complaint I have is the long wait time for the elevators, sometimes exceeding 3-5 minutes.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Marriott Chicago Downtown Magnificent Mile

Reviewer score

5
5.01.0
Anonymous
Business
Orlando, FL
Aug 12, 2009

Excellent Trip

The hotel was very clean and was in a great location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

The best part of the hotel was the great central location that it was in. Shopping, restaurants and the subway station are all right there.

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Review of Marriott Chicago Downtown Magnificent Mile

Reviewer score

4
5.01.0
Anonymous
Business
Ft. Lauderdale, FL
Aug 11, 2009

Excelent location

The hotel location is excellent. Is in the Chicago Downtown, there is a bus stop 1/4 block from the hotel entrance on Michigan Avenue and the red train stop at two blocks in Grand Ave.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Marriott Chicago Downtown Magnificent Mile

Reviewer score

4
5.01.0
Anonymous
Business
Monterey, CA
Aug 2, 2009

Hotel Lobby is beautiful

Previously I've booked straight through Marriott as a Marriott rewards member and (I feel) have been given my preferences of a high floor, type of bed, etc. Booking through Orbitz with a flight was cheaper, but my rewards number wasn't given ahead of time and because of that my room preferences weren't available. All in all a minor flaw and just good to know that I should call ahead of time to give the hotel my rewards number. Hotel was beautiful though and within walking distance to great food, excellent shopping, and Chicago landmarks.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Pizzeria Uno is a short walk up Ohio for authentic chicago style pizza--go for lunch if you want to avoid a long wait at night! Also, Brazaaz Brazilian Steak House is sure to fill up even the largest of appetites. Lunch at Brazaaz is half price ($25) and still offers plenty of meat options to try.

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Review of Marriott Chicago Downtown Magnificent Mile

Reviewer score

4
5.01.0
Anonymous
Business
Gahanna, Ohio
Jul 30, 2009

Chicago getaway review

Lovely room, excellent room service, but downtown Chicago is very noisy! Concierge service is outstanding; received maps, coupons, and expert directions. Enjoyed my stay immensely.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Marriott Chicago Downtown Magnificent Mile

Reviewer score

4
5.01.0
Anonymous
Business
SD
Jul 29, 2009

Nice room--bad service.

Very rude staff--otherwise uneventful and unremarkable.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Marriott Chicago Downtown Magnificent Mile

Reviewer score

5
5.01.0
ljm
Business
chicago, IL
Jul 29, 2009

great place to stay

We toured the city, and it was an awesome experience and a great hotel

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

GIno's East Pizza......The best pizza ever

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Review of Marriott Chicago Downtown Magnificent Mile

Reviewer score

1
5.01.0
Anonymous
Business
Chicago, IL
Jul 27, 2009

VERY NOISY

I would not recommend this hotel. For an elite room it was VERY noisy. The room was very noisy and you could hear other guests throughout the night.The view of the lake was decent from the room. The concierge staff were not helpful and gave wrong directions to a main attraction sight.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The location was good for walking to the Navy Pier and around the local shopping area.

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Review of Marriott Chicago Downtown Magnificent Mile

Reviewer score

4
5.01.0
Grandma Lou
Business
Indianapolis, IN
Jul 23, 2009

Great location and upscale for good rate

The hotel was in excellent location...Walking distance to Water Tower and shops... Rode Trolley, Willis Tower, Field Museum, Navy Pier, Millinium Park, Hersey,Wrigley Field and lots of shopping! Enjoy sitting in Water Tower Park and people watching.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Not Applicable

Get a pass for the Trolley (Hop-on; Hop off). Takes you all over the city and gives good narrative tours.Would not recommend Grayline. It was a disappointment and it does not run on Mon's.

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Review of Marriott Chicago Downtown Magnificent Mile

Reviewer score

4
5.01.0
Athletic
Business
Manhattan, KS
Jul 21, 2009

Very nice hotel and unbeatable location

Great!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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