Hyatt Regency Chicago

4 stars
151 East Wacker Dr, On the Riverwalk, CHICAGO, IL 60601
Hotel Overview
Reviewer score
4.1
out of 5
734 reviews
Great!

We stayed at this hotel while visiting Chicago, it was very clean and the staff was very helpful.... See full review

  • Stephano D
  • Sep 4, 2014
Birthday Trip

The hotel was absolutely perfect for the location and for the price. The location couldn't have... See full review

  • Mike Plummer
  • Sep 2, 2014
Experience the mid-city excitement of Chicago with a stay at the Hyatt Regency Chicago, a pillar of The Windy City's urban landscape. Expansive open-plan areas are flanked by sloping staircases and sprawling sofas, while the burgers at BIG bar are every bit as huge as the window panoramas. As a convention venue, its ballrooms are grand, and its grocery store Market Chicago provides for the lunch-on-the-go crowd. There's even a private self-serve business center with high-speed Internet (fees may apply) and color printing for Regency Club members. Sink a few billiard balls at DaddyO's Pub and Game Room to finish off the day.
Key facts
  • 2,019 guestrooms
  • 119 guest suites
  • 63 meeting facilities
  • In-room dining service
  • Currency exchange service
  • Fitness center
  • 4 restaurants and lounges: Stetsons Modern Steak + Sushi, American Craft Kitchen & Bar, BIG Bar, DaddyO's Pub & Game Room
  • Market Chicago store
  • 70,000-square-foot exhibition hall
  • Valet and self-parking facilities
Neighborhood
The Hyatt Regency Chicago is one of six Hyatt hotels in the Windy City, located on East Upper Wacker Drive and connected to the Illinois Center. Explore the seemingly endless shops and restaurants on the Magnificent Mile from the front door, or check the exhibitions and performances schedule at Millennium Park. The fairground thrills of Navy Pier are also just to the east of the hotel. A glance at the nearby Chicago River reveals a fairly steady stream of ferry boats and gondolas; come down at twilight for a river cruise as the city lights dance on the water.
Hints and tips
Ask for a room with a view of Navy Pier if you're staying over a Wednesday or Saturday, to watch the twice-weekly fireworks displays from the comfort of your accommodation.

Fitness addicts can access the gym at the Hyatt Regency Chicago around the clock, and there's also a jogger's path along the nearby Riverwalk.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hyatt Regency Chicago Rooms

Concierge
Splurge on the luxurious pampering offered by our Regency Club. Enjoy exclusive access to the private Regency Club Lounge on the penthouse level of the West Tower. Relish one of the best views of the city while you unwind or have a drink before heading ou
Standard
The contemporary decor boasts natural earth tones accented by beautiful vibrant colors. Stay productive and connected at an oversized work desk with a comfortable swivel chair, wireless and high speed Internet access, data port and two phones with voicema

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Executive level
FEMA approved
Activities
Fitness Center
Exercise gym
Golf
Jogging track
Tennis
Play ground
Racquetball courts
Boating
Dining
Bar/Lounge
Continental breakfast
Coffee maker in room
Lounge
Coffee shop
24 hour room service
Room service
Family plan
Services
24 hour front desk
Business center
Maid service
Laundry service
Express checkout
Concierge desk
Laundry/Valet services
ATM/Cash machine
Security
Wake-up service
Airline desk
In-Room Safe
Meeting/Banquet facilities
Car rental desk
Barber shop
Barber/Beauty shop
Porters
Conference facilities
Video checkout
Gift shop
Copy service
Currency exchange
News stand
Audio visual equipment
Conference suite
Cellular telephone rental
Computer rental
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Mini bar
Heated guest rooms
Hairdryer in room
Outlet adapters
Fire alarm with light
Turndown service
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

Hotel Map

41.8875 -87.6222
Nearby airports
O`Hare Intl Airport, (ORD), 16.00, MI, SE; Chicago Midway Airport, (MDW), 15.00, MI, NE;
Area description
City Center

Nearby points of interest

  • Prudential Plaza: 0.1 mi
  • Wrigley Building: 0.2 mi
  • Tribune Tower: 0.2 mi
  • Harris Theater: 0.2 mi
  • Harold Washington College: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • North Michigan Avenue: 0.3 mi
  • Chicago Theater: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Marina City: 0.3 mi
  • Museum of Broadcast Communications: 0.3 mi
  • Macys: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Prudential Plaza: 0.1 mi
  • Wrigley Building: 0.2 mi
  • Tribune Tower: 0.2 mi
  • Harris Theater: 0.2 mi
  • Harold Washington College: 0.3 mi
  • Chicago Cultural Center: 0.3 mi
  • North Michigan Avenue: 0.3 mi
  • Chicago Theater: 0.3 mi
  • Pritzker Pavilion: 0.3 mi
  • Cloud Gate: 0.3 mi
  • Marina City: 0.3 mi
  • Museum of Broadcast Communications: 0.3 mi
  • Macys: 0.4 mi
  • Oriental Theatre: 0.4 mi
  • Goodman Theatre: 0.4 mi
  • Crown Fountain: 0.4 mi
  • Shubert Theatre: 0.4 mi
  • Chicago - Mag Mile - Wacker Dr: 0.5 mi
  • State Street: 0.5 mi
  • Terra Museum of American Art: 0.5 mi
  • Yacht Club: 0.5 mi
  • City Hall: 0.6 mi
  • Art Institute of Chicago: 0.6 mi
  • Bank of America Theatre: 0.6 mi
  • Cadillac Palace Theatre: 0.6 mi
  • Lake Point Tower: 0.6 mi
  • Symphony Center: 0.6 mi
  • Chicago Architecture Foundation: 0.6 mi
  • Merchandise Mart: 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Seneca Park: 0.7 mi
  • Museum of Contemporary Art: 0.7 mi
  • Lake Shore Park: 0.7 mi
  • Children Museum: 0.7 mi
  • Drury Lane Theatre: 0.8 mi
  • John Hancock Center: 0.8 mi
  • Auditorium Building: 0.8 mi
  • Harold Washington Library: 0.8 mi
  • Buckingham Fountain: 0.8 mi
  • Water Tower: 0.8 mi
  • Chicago Board of Trade: 0.8 mi
  • Opera House: 0.9 mi
  • Chicago Mercantile Exchange: 0.9 mi
  • Navy Pier: 0.9 mi
  • Washington Square Park: 0.9 mi

Dining

Stetson s Steak Sushi
Chicago's signature steak restaurant, Stetson's features USDA prime steak, incredibly succulent seafood and mouthwatering desserts. Experience a traditional Chicago steakhouse at its finest. Stetson's is open for dinner. Live entertainment is featured in
American Craft
Dine surrounded by a 4,000 square-foot reflecting pond with fountains. At night, suspended theatrical lighting provides dramatic illumination. American Craft specializes in a variety of American and Mediterranean cuisine, served with cutting edge present
Market Chicago
Market Chicago offers a quick breakfast, lunch or snack on the go, featuring such items as breakfast sandwiches, fruit, pastries, deli sandwiches, cereal, frozen entrees, juices, teas and freshly brewed coffee drinks. We Proudly Brew Starbucks Coffee! Op

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (734)

Ratings and reviews for Hyatt Regency Chicago

Overall score

4.1 / 5
5.01.0
734 out of 734
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.3
Location:
4.6
Value:
4.1

90% would recommend to a friend.

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Review of Hyatt Regency Chicago

Reviewer score

5
5.01.0
Gasparachi
Business
Sacramento, California
Jul 7, 2014

Fantastic stay

The rooms were comfortable, the staff went out of their way to be helpful and location was perfect. Will definitely stay here again on my next trip to Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hyatt Regency Chicago

Reviewer score

5
5.01.0
latiffab
Business
Ottawa,ks
Jul 6, 2014

Awesome location

Perfect location to see the highlights of Chicago. Near the Millennium Park, Chicago Riverfront and close to Navy Pier and the theater district. We stayed over July 4th and were in a great location to see the fireworks on the lake. I'll be back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Hyatt Regency Chicago

Reviewer score

4
5.01.0
JRBTempe
Business
North Canton, OH
Jul 3, 2014

Worked for us!

Really nothing to complain about aside from the price, room was in top-notch shape and the staff was friendly. Most importantly, it was central to everything we wanted to do in Chicago!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Houlihan's for breakfast! $9.99 buffet can't be beat.

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Review of Hyatt Regency Chicago

Reviewer score

4
5.01.0
A2Florence
Business
Detroit area
Jun 30, 2014

Busy weekend, still...

Overall, the experience was positive, but we were reminded of the fact that there are costs as well as benefits to bigness. This is a HUGE hotel, and when it is near capacity, as the concierge told us it was, stuff happens. Twice we stood waiting for the elevator for more than 10 minutes, ending up using the stairs, including once with our luggage. We were on the 10th floor and we were able-bodied adults. But that's clearly not acceptable. There were also minor water problems (for which the management apologized). So, this is a nice and comfy hotel, the location is good, the staff is competent, and the price was competitive. But get ready for some possible issues if you're there during a busy weekend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hyatt Regency Chicago

Reviewer score

4
5.01.0
Kalesanne
Business
Oshkosh, WI
Jun 30, 2014

Bachelorette Getaway

Staff was very helpful and friendly. Great location! Room was average, but had a great view.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Hyatt Regency Chicago

Reviewer score

3
5.01.0
Iron Man 3
Business
Surprise, AZ
Jun 18, 2014

Overrated

The bed was wonderful! Very comfortable and we slept very well at night. Nice view of downtown Chicago - all high-rise; OK if you like that kind of thing. The river walk has nothing but water and concrete; no place to stop or trap some eats and coffee. The hotel was extremely noisy and the restaurants are expensive. Don't drive a car , parking is $59/ night, but with the package deal I had, they deducted it after I complained. No free Internet access. All-In-All, we do not plan to stay at a Hyatt again and I am a Hyatt Gold Member!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
1
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Hyatt Regency Chicago

Reviewer score

5
5.01.0
AdrienGalo
Business
New York
Jun 15, 2014

Perfect comfy gateway

Very comfy rooms, elegant place and great location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Michigan ave just a few blocks from hotel

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Review of Hyatt Regency Chicago

Reviewer score

4
5.01.0
Jmoab
Business
Indianapolis
Jun 10, 2014

Lovely Weekend

The staff was amazingly friendly, the atmosphere and food quality at bar and restaurants were great. Room was a little small but well appointed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hyatt Regency Chicago

Reviewer score

5
5.01.0
Jmoab
Business
Indianapolis
Jun 9, 2014

Lovely and Convenient

Close to everything. Very friendly staff. Easily recommended for quick trips to city.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hyatt Regency Chicago

Reviewer score

4
5.01.0
Kevin Rdg
Business
Detroit, MI
Jun 7, 2014

Great getaway!

Stayed here for a conference! It was a 2 minute walk from the conference center. Very comfortable room! Great (but pricey) breakfast! Really enjoyed the bacon!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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