$162 Avg/night
Rate based on Check-in: Sep 21, 2014 Check-out: Sep 22, 2014

Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

3 stars
350 WEST MART CENTER DRIVE, CHICAGO, IL 60654
Hotel Overview
Reviewer score
4.0
out of 5
142 reviews
awesome view, great service

We live on 23rd floor. The view was awesome. Its location is very convenient. 10 min walk to blue,... See full review

  • super super dan
  • Aug 25, 2014
Great stay

Everything was great from the staff to the room. We will definitely be back. See full review

  • 43rd Anniversary
  • Jun 21, 2014
Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicagos exciting River North area and minutes from the Chicago Loop , the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent $20 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated near the Magnificent Mile , Navy Pier and Millennium Park , the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your luxurious guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq ft of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just 3 miles from McCormick Place Convention Center and within 16 miles of both O'Hare Airport and Midway Airport.

Hotel Map

41.888 -87.6374
Nearby airports
Chicago Midway Airport, (MDW), 12.00, MI, SW; Chicago O'Hare International Airport, (ORD), 17.00, MI, NW;
Area description
Downtown, downtown

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Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
Concierge desk
ATM/Cash machine
In-Room Safe
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Outlet adapters
Cribs available
In room movies
Sofa bed
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Macys: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Macys: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Chicago - Mag Mile - Wacker Dr: 0.7 mi
  • Union Station: 0.7 mi
  • Bank of America Theatre: 0.7 mi
  • Chicago Cultural Center: 0.7 mi
  • North Michigan Avenue: 0.7 mi
  • Tribune Tower: 0.7 mi
  • Willis Tower (Sears Tower): 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Chicago Board of Trade: 0.8 mi
  • Prudential Plaza: 0.8 mi
  • Terra Museum of American Art: 0.8 mi
  • Cloud Gate: 0.8 mi
  • Crown Fountain: 0.8 mi
  • Harris Theater: 0.8 mi
  • Washington Square Park: 0.9 mi
  • Pritzker Pavilion: 0.9 mi
  • Symphony Center: 0.9 mi
  • Chicago Architecture Foundation: 0.9 mi
  • Art Institute of Chicago: 0.9 mi
  • Harold Washington Library: 0.9 mi
  • Kendall College: 1 mi
  • Seneca Park: 1 mi
  • Museum of Holography: 1 mi
  • Auditorium Building: 1 mi
  • Water Tower: 1 mi
  • John Hancock Center: 1.1 mi
  • Drury Lane Theatre: 1.1 mi
  • Museum of Contemporary Art: 1.1 mi
  • Printers Square: 1.1 mi
  • Chicago Historical Society: 1.1 mi

Dining

ItaliAsia
ItaliAsia combines the flavors of Italy and Asia to create tempting meals. Breakfast features a hearty buffet. Lunch centers on sandwiches, pizza, and salad. And dinner includes Chicken Milanese with Indonesian Curried Udon Noodles.
Blackbird
Serving American Contemporary food, this was voted one of Gourmet Magazine's 50 best restaurants in the country in 2001 and 2004.
Gene and Georgetti Steakhouse
Serves delicious prime beef, steaks, salad.
Lou Malnati's River North
Serves deep dish Chicago style pizza, salads, sandwiches, pastas.
Cityscape Bar
Spectacular city views, especially at night, create a sophisticated venue in our Cityscape Bar, located on the 15th floor of the hotel. Floor-to-ceiling windows, appealing appetizers and award-winning cocktails and local brews make this the place to be.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (142)

Ratings and reviews for Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Overall score

3.6 / 5
5.01.0
37 out of 142
Amenities:
3.6
Room cleanliness:
4.1
Hotel staff:
3.8
Room comfort:
3.9
Location:
4.4
Value:
3.6

78% would recommend to a friend.

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

1
5.01.0
Anonymous
Business
New Jersey
May 13, 2009

Unfriendly staff

I did not like my room. I could not see the sun. Went to the reception and asked to the staff if i could change the room. A woman said no i cant. The reason for not changing the room was ''You have booked this travel from Orbitz''. I am waiting an apologize from the hotel manager.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

1
5.01.0
Super Bad
Business
Herndon
Oct 16, 2010

Horrible, Never go there

Dirtiest, most unconfortable hotel I have even stayed. Don't ever go there. It's pretty bad. i have nothing else to say...bad bad bad

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
5.01.0
Drfro
Business
Lincoln, Nebraska
Jul 9, 2012

Underwhelmed

My experience certainly wasnt bad, but everything- from the room to the food and pool- were just generally underwhelming. Its definitely more expensive than it should be.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
5.01.0
S.D. Traveler
Business
San Diego
Mar 21, 2014

Stay here a lot but better places elsewhere

Close to work, and in Chicago winter, need to be close walk to office. But, will now be looking for better places. I'm here every 3-4 weeks, but hotel staff is not friendly (hardly acknowledges you and attitude is severely lacking customer service attitude for location & price - words are just spoken, but not genuine). Italiasia restaurant's food is not good - would not recommend. Extremely overly salted and seasoned and very strange "fusion" combinations. And, waiters are just plain rude. Low water pressure in showers, internet & cell coverage is hit/miss depending on your room location (and no IT support if you work at night!).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
5.01.0
maria bonita foods
Business
mex
Oct 10, 2013

poor cuality

it was price, poor clenes, and poor helpfull the staff, poor house keeping.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
5.01.0
Anonymous
Business
North Amityville
Jul 9, 2008

great location

The Holiday Inn Merchandise Mart is the best possible location if you have business at the Mart. The room, however, was not commensurate with the price charged.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
yepeee
Business
san francisco
Jul 19, 2014

Great Place if you don't like using water in the shower

the water pressure is so low its like taking a shower in a drinking fountain.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Dueling piano players at a bar-google it

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Anonymous
Business
Pembroke Pines, FL
Apr 30, 2010

Great Location

Maintenance was going on in the hotel. My first room had issues with the lock. And the A/c in my second room was not working

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
tie guy
Business
New York, NY, USA
Feb 3, 2012

good business hotel

The room was nice and the bed comfortable. Fee internet!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

great views

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Thank you for your feedback!
Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
yepeee
Business
san francisco
Aug 12, 2014

ok

its ok. clean not a lot of water pressure in shower

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
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