$99 Avg/night
Rate based on Check-in: Apr 5, 2015 Check-out: Apr 6, 2015

Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

3 stars
View map of 350 WEST MART CENTER DRIVE, CHICAGO, IL 60654

Hotel Overview

Ratings and reviews for Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Overall score

4 / 5
5.01.0
150 out of 150
Amenities:
3.8
Cleanliness:
4.3
Hotel staff:
4.2
Comfort:
4.1
Location:
4.4
Value:
3.9

88% would recommend to a friend.

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Anonymous
Business
Roseville, Michigan
May 18, 2010

Our 13th anniversary

No welcome note in the room to tell you check out times, pool times,ect.. or a tv guide. Tv kept freezing up. Tub was chipping paint and no water presser. Don't take the north room views!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Anonymous
Business
Pembroke Pines, FL
Apr 30, 2010

Great Location

Maintenance was going on in the hotel. My first room had issues with the lock. And the A/c in my second room was not working

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
steveice1
Business
South Bend, Indiana
Aug 31, 2009

Good stay for the price

Good stay, decent location. Hotel is hard to find with small signage. Hotel lobby is on 15th floor of the building shared by many businesses. Picture on advertisement is not picture of hotel building.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Sushi, Samba, Rio. Great food and service.

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Loyal relative
Business
Sacramento
Jun 22, 2009

Good view and location

A good value for an area of Chicago that can be very pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

At night, you need to head towards Michigan Avenue.

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Just another Joe ( NOT a plumber)
Business
Grand Junction, CO
May 28, 2009

Eh..... So-so

Staff were very friendly. Fairly good location. Free breakfast if you got a green ticket, otherwise $17 per person. $30 a day parking. The room was somewhat small (good pillows though) and old- musty.The pool was cold with no hot tub. No refrigerator in the room. Very noisy air conditioner that would let the room get hot and then make it cold. Hard to sleep well with it running.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Starbucks one block north on Orleans.

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Anonymous
Business
Flushing, NY
Sep 2, 2009

Great location, good for the money

The hotel was part of a huge indoor complex but walking in from the ground floor it was difficult to figure out where to go! There was a big information desk but you couldnt check in there - instead you had to take these side elevators to the 15th floor (confusing) and then there was another set of elevators to get to your room. this got annoying if i forgot to bring something and we would have to get all the way back but other than that no complaints. This was in a great location and the rooms were a nice size and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Anonymous
Business
Detroit, MI
Sep 3, 2007

It was fine

The Holiday Inn Mart Plaza was OK. It was convinient to the Miracal Mile and the food was good. It was not easy to find, as with many things in Chicago - you can see them ut you can't get to them due to the one way streets. The hotel starts on the 15th floor of the building and a room with a view meant that we looked outside to the other wing of the hotel and down at the roof of the pool, we did not see any part of the Chicago skyline so don't bother to pay the extra view for the view. Overall it was fine, nothing wrong, but nothing to write home about.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Money-saving tip: Not Applicable

You are goin to pay for parking no matter if you park it or they do. You will also pay for parking EVERYPLACE you go in Chicago so you might as well just park the car and take a cab, it saves your feet!

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Economy Mom
Business
Pebble Beach, CA
Jul 3, 2014

If only I'd complained sooner

Checked in with hotel chain loyalty card, but was given a room with no wi-Fi access (spotty at this hotel when it's fully booked) looking directly into other guest rooms, over the pool roof. No privacy from their viewing unless the curtains completed closed. After the first night no bath amenities replaced, and a terrible argument with the night manager about tidiness of room. Other smaller issues with a restaurant over-change and front desk performance. However, once I complained to the day manager, I was moved to a much better room, with a spectacular view of the city. Spotlessly clean and neat. From that point on staff were falling over themselves to accommodate me. What a difference! It pays to speak up ASAP, and to those in true control, when there are objective problems!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Across the street is Chicago's huge Merchandise Mart, which has a food court, Starbucks and other public-access eateries that are less expensive than the hotel's.

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
yepeee
Business
san francisco
Jul 19, 2014

Great Place if you don't like using water in the shower

the water pressure is so low its like taking a shower in a drinking fountain.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
5
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Dueling piano players at a bar-google it

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
yepeee
Business
san francisco
Aug 12, 2014

ok

its ok. clean not a lot of water pressure in shower

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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