$92 Avg/night
Rate based on Check-in: Dec 22, 2014 Check-out: Dec 23, 2014

Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

3 stars
350 WEST MART CENTER DRIVE, CHICAGO, IL 60654
Hotel Overview
Reviewer score
4.0
out of 5
144 reviews
Great stay. Good Price.

The hotel was located in a perfect location. Rooms were very clean and staff was super personable,... See full review

  • promstad
  • Nov 17, 2014
awesome view, great service

We live on 23rd floor. The view was awesome. Its location is very convenient. 10 min walk to blue,... See full review

  • super super dan
  • Aug 25, 2014
Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicagos exciting River North area and minutes from the Chicago Loop , the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent $20 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated near the Magnificent Mile , Navy Pier and Millennium Park , the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your luxurious guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq. ft. of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just three miles from McCormick Place Convention Center and within 16 miles of both O'Hare and Midway Airports.

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Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
Concierge desk
ATM/Cash machine
In-Room Safe
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Hairdryer in room
Outlet adapters
Cribs available
In room movies
Sofa bed
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Macys: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Macys: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Chicago - Mag Mile - Wacker Dr: 0.7 mi
  • Union Station: 0.7 mi
  • Bank of America Theatre: 0.7 mi
  • Chicago Cultural Center: 0.7 mi
  • North Michigan Avenue: 0.7 mi
  • Tribune Tower: 0.7 mi
  • Willis Tower (Sears Tower): 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Chicago Board of Trade: 0.8 mi
  • Prudential Plaza: 0.8 mi
  • Terra Museum of American Art: 0.8 mi
  • Cloud Gate: 0.8 mi
  • Crown Fountain: 0.8 mi
  • Harris Theater: 0.8 mi
  • Washington Square Park: 0.9 mi
  • Pritzker Pavilion: 0.9 mi
  • Symphony Center: 0.9 mi
  • Chicago Architecture Foundation: 0.9 mi
  • Art Institute of Chicago: 0.9 mi
  • Harold Washington Library: 0.9 mi
  • Kendall College: 1 mi
  • Seneca Park: 1 mi
  • Museum of Holography: 1 mi
  • Auditorium Building: 1 mi
  • Water Tower: 1 mi
  • John Hancock Center: 1.1 mi
  • Drury Lane Theatre: 1.1 mi
  • Museum of Contemporary Art: 1.1 mi
  • Printers Square: 1.1 mi
  • Chicago Historical Society: 1.1 mi

Dining

ItaliAsia
ItaliAsia combines the flavors of Italy and Asia to create tempting meals. Breakfast features a hearty buffet. Lunch centers on sandwiches, pizza, and salad. And dinner includes Chicken Milanese with Indonesian Curried Udon Noodles.
Nick's Fishmarket Grill & Bar
Serves fresh seafood, sandwiches, and salads
Coco Pazzo
Tuscan inspired Italian dining
Lou Malnati's River North
Serves deep dish Chicago style pizza, salads, sandwiches, pastas.
Cityscape Bar
Perched within the iconic skyline of the Windy City, Cityscape Bar is our very own chic on-site hotspot for local and organic drinks, tasty bites, and delectable views. Floor-to-ceiling windows let in the sunset, stars, and cityscape sights, day and night

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (144)

Ratings and reviews for Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Overall score

4 / 5
5.01.0
144 out of 144
Amenities:
3.8
Room cleanliness:
4.3
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.4
Value:
3.9

88% would recommend to a friend.

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Anonymous
Business
Roseville, Michigan
May 18, 2010

Our 13th anniversary

No welcome note in the room to tell you check out times, pool times,ect.. or a tv guide. Tv kept freezing up. Tub was chipping paint and no water presser. Don't take the north room views!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Anonymous
Business
Pembroke Pines, FL
Apr 30, 2010

Great Location

Maintenance was going on in the hotel. My first room had issues with the lock. And the A/c in my second room was not working

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
steveice1
Business
South Bend, Indiana
Aug 31, 2009

Good stay for the price

Good stay, decent location. Hotel is hard to find with small signage. Hotel lobby is on 15th floor of the building shared by many businesses. Picture on advertisement is not picture of hotel building.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Sushi, Samba, Rio. Great food and service.

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Loyal relative
Business
Sacramento
Jun 22, 2009

Good view and location

A good value for an area of Chicago that can be very pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

At night, you need to head towards Michigan Avenue.

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Just another Joe ( NOT a plumber)
Business
Grand Junction, CO
May 28, 2009

Eh..... So-so

Staff were very friendly. Fairly good location. Free breakfast if you got a green ticket, otherwise $17 per person. $30 a day parking. The room was somewhat small (good pillows though) and old- musty.The pool was cold with no hot tub. No refrigerator in the room. Very noisy air conditioner that would let the room get hot and then make it cold. Hard to sleep well with it running.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Starbucks one block north on Orleans.

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Anonymous
Business
Flushing, NY
Sep 2, 2009

Great location, good for the money

The hotel was part of a huge indoor complex but walking in from the ground floor it was difficult to figure out where to go! There was a big information desk but you couldnt check in there - instead you had to take these side elevators to the 15th floor (confusing) and then there was another set of elevators to get to your room. this got annoying if i forgot to bring something and we would have to get all the way back but other than that no complaints. This was in a great location and the rooms were a nice size and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Anonymous
Business
Detroit, MI
Sep 3, 2007

It was fine

The Holiday Inn Mart Plaza was OK. It was convinient to the Miracal Mile and the food was good. It was not easy to find, as with many things in Chicago - you can see them ut you can't get to them due to the one way streets. The hotel starts on the 15th floor of the building and a room with a view meant that we looked outside to the other wing of the hotel and down at the roof of the pool, we did not see any part of the Chicago skyline so don't bother to pay the extra view for the view. Overall it was fine, nothing wrong, but nothing to write home about.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Money-saving tip: Not Applicable

You are goin to pay for parking no matter if you park it or they do. You will also pay for parking EVERYPLACE you go in Chicago so you might as well just park the car and take a cab, it saves your feet!

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Economy Mom
Business
Pebble Beach, CA
Jul 3, 2014

If only I'd complained sooner

Checked in with hotel chain loyalty card, but was given a room with no wi-Fi access (spotty at this hotel when it's fully booked) looking directly into other guest rooms, over the pool roof. No privacy from their viewing unless the curtains completed closed. After the first night no bath amenities replaced, and a terrible argument with the night manager about tidiness of room. Other smaller issues with a restaurant over-change and front desk performance. However, once I complained to the day manager, I was moved to a much better room, with a spectacular view of the city. Spotlessly clean and neat. From that point on staff were falling over themselves to accommodate me. What a difference! It pays to speak up ASAP, and to those in true control, when there are objective problems!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Across the street is Chicago's huge Merchandise Mart, which has a food court, Starbucks and other public-access eateries that are less expensive than the hotel's.

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
yepeee
Business
san francisco
Jul 19, 2014

Great Place if you don't like using water in the shower

the water pressure is so low its like taking a shower in a drinking fountain.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Dueling piano players at a bar-google it

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
yepeee
Business
san francisco
Aug 12, 2014

ok

its ok. clean not a lot of water pressure in shower

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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