$80 Avg/night
Rate based on Check-in: Jan 16, 2015 Check-out: Jan 17, 2015

Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

3 stars
350 WEST MART CENTER DRIVE, CHICAGO, IL 60654
Hotel Overview
Reviewer score
4.0
out of 5
145 reviews
Great stay. Good Price.

The hotel was located in a perfect location. Rooms were very clean and staff was super personable,... See full review

  • promstad
  • Nov 17, 2014
awesome view, great service

We live on 23rd floor. The view was awesome. Its location is very convenient. 10 min walk to blue,... See full review

  • super super dan
  • Aug 25, 2014
Downtown Chicago Hotel - Spectacular River and City Views Located in downtown Chicagos exciting River North area and minutes from the Chicago Loop , the contemporary Holiday Inn Chicago Mart Plaza Hotel overlooks the Chicago River and showcases iconic views of the Chicago skyline. Defined by urban style and modern comfort, a recent $20 million redesign of this property sets the stage for an exciting Chicago experience for both business & leisure travelers. Ideally situated near the Magnificent Mile , Navy Pier and Millennium Park , the Holiday Inn Chicago Mart Plaza is the perfect base from which to explore Chicago. Catch a rising star in the nearby Theatre District, walk over to one of the myriad dining options just steps from the hotel or watch the sunset at Willis Tower before retiring to your luxurious guest room featuring breathtaking views of Chicago. Business travelers will appreciate the skywalk linking the hotel to the Merchandise Mart and our close proximity to the Loop, Financial and Business district. Hotel guests have access to complimentary wireless Internet & a convenient 24-hour Business Center. The hotel offers 16 meeting rooms, with 25,000 sq. ft. of function space and can accommodate up to 1000 guests for a trade show or reception. Additionally, the hotel is just three miles from McCormick Place Convention Center and within 16 miles of both O'Hare and Midway Airports.

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Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Ice machine
Activities
Indoor pool
Children's activities
Golf
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
Guest laundromat
Concierge desk
ATM/Cash machine
In-Room Safe
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Hairdryer in room
Outlet adapters
Cribs available
In room movies
Sofa bed
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Macys: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Merchandise Mart: 0.1 mi
  • Opera House: 0.4 mi
  • Cadillac Palace Theatre: 0.4 mi
  • City Hall: 0.4 mi
  • Marina City: 0.4 mi
  • Goodman Theatre: 0.5 mi
  • Chicago Mercantile Exchange: 0.5 mi
  • Museum of Broadcast Communications: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Chicago Theater: 0.5 mi
  • Harold Washington College: 0.6 mi
  • Macys: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • State Street: 0.6 mi
  • Wrigley Building: 0.7 mi
  • Chicago - Mag Mile - Wacker Dr: 0.7 mi
  • Union Station: 0.7 mi
  • Bank of America Theatre: 0.7 mi
  • Chicago Cultural Center: 0.7 mi
  • North Michigan Avenue: 0.7 mi
  • Tribune Tower: 0.7 mi
  • Willis Tower (Sears Tower): 0.7 mi
  • Holy Name Cathedral: 0.7 mi
  • Chicago Board of Trade: 0.8 mi
  • Prudential Plaza: 0.8 mi
  • Terra Museum of American Art: 0.8 mi
  • Cloud Gate: 0.8 mi
  • Crown Fountain: 0.8 mi
  • Harris Theater: 0.8 mi
  • Washington Square Park: 0.9 mi
  • Pritzker Pavilion: 0.9 mi
  • Symphony Center: 0.9 mi
  • Chicago Architecture Foundation: 0.9 mi
  • Art Institute of Chicago: 0.9 mi
  • Harold Washington Library: 0.9 mi
  • Kendall College: 1 mi
  • Seneca Park: 1 mi
  • Museum of Holography: 1 mi
  • Auditorium Building: 1 mi
  • Water Tower: 1 mi
  • John Hancock Center: 1.1 mi
  • Drury Lane Theatre: 1.1 mi
  • Museum of Contemporary Art: 1.1 mi
  • Printers Square: 1.1 mi
  • Chicago Historical Society: 1.1 mi

Dining

ItaliAsia
ItaliAsia combines the flavors of Italy and Asia to create tempting meals. Breakfast features a hearty buffet. Lunch centers on sandwiches, pizza, and salad. And dinner includes Chicken Milanese with Indonesian Curried Udon Noodles.
Nick's Fishmarket Grill & Bar
Serves fresh seafood, sandwiches, and salads
Coco Pazzo
Tuscan inspired Italian dining
Lou Malnati's River North
Serves deep dish Chicago style pizza, salads, sandwiches, pastas.
Cityscape Bar
Perched within the iconic skyline of the Windy City, Cityscape Bar is our very own chic on-site hotspot for local and organic drinks, tasty bites, and delectable views. Floor-to-ceiling windows let in the sunset, stars, and cityscape sights, day and night

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (145)

Ratings and reviews for Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Overall score

4 / 5
5.01.0
145 out of 145
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.2
Room comfort:
4.1
Location:
4.4
Value:
3.9

88% would recommend to a friend.

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
yepeee
Business
san francisco
Jul 19, 2014

Great Place if you don't like using water in the shower

the water pressure is so low its like taking a shower in a drinking fountain.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
1
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Dueling piano players at a bar-google it

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
yepeee
Business
san francisco
Aug 12, 2014

ok

its ok. clean not a lot of water pressure in shower

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

3
5.01.0
Joe Karen
Business
Boston,MA
Dec 7, 2014

Great City

Great location for downtown travel or shopping. Attached to Market Place.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
5.01.0
Anonymous
Business
st. louis, mo
Oct 11, 2009

chicago

I felt the pictures that they show on the internet were deceiving. There are many nicer hotels in Chicago for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
5.01.0
Drfro
Business
Lincoln, Nebraska
Jul 9, 2012

Underwhelmed

My experience certainly wasnt bad, but everything- from the room to the food and pool- were just generally underwhelming. Its definitely more expensive than it should be.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
5.01.0
go colts
Business
Milford, IN 46542, USA
Aug 21, 2012

experience

The lady at the checkin was not very helpful! Parking cost 39.00 Rooms were bluh no fridge or microwave. You had to get on two elevators just to get to your room. nothing great about this hotel-will not stay again. the only good thing is the view was nice

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
5.01.0
maria bonita foods
Business
mex
Oct 10, 2013

poor cuality

it was price, poor clenes, and poor helpfull the staff, poor house keeping.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
5.01.0
S.D. Traveler
Business
San Diego
Mar 21, 2014

Stay here a lot but better places elsewhere

Close to work, and in Chicago winter, need to be close walk to office. But, will now be looking for better places. I'm here every 3-4 weeks, but hotel staff is not friendly (hardly acknowledges you and attitude is severely lacking customer service attitude for location & price - words are just spoken, but not genuine). Italiasia restaurant's food is not good - would not recommend. Extremely overly salted and seasoned and very strange "fusion" combinations. And, waiters are just plain rude. Low water pressure in showers, internet & cell coverage is hit/miss depending on your room location (and no IT support if you work at night!).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
5.01.0
Price concious mommy
Business
Kansas City
Apr 1, 2014

Rude manager in need of customer service skills

The manager of the hotel was very rude. When I came to her with my concerns regarding parking and the complimentary breakfasts , she wouldn't listen to me. She kept talking over me and downplaying what I was stating. Had I not prepaid for my hotel I would have checked out early. I did not feel like a welcome guest. She had no empathy whatsoever and literally had me in tears. Put a damper on my family's vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Thank you for your feedback!
Review of Holiday Inn CHICAGO-MART PLAZA RIVER NORTH

Reviewer score

2
5.01.0
Anonymous
Business
North Amityville
Jul 9, 2008

great location

The Holiday Inn Merchandise Mart is the best possible location if you have business at the Mart. The room, however, was not commensurate with the price charged.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
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