Hilton Garden Inn Chicago Downtown North

3 stars
View map of 10 E. Grand Avenue, Chicago, IL 60611

Hotel Overview

Reviewer score
4.1
out of 5
117 reviews
Location Location Location

Picking your your hotel online can be a bit scary, pick Hilton Garden Inn Chicago Downtown North... See full review

  • Timothy K.
  • Jul 29, 2015
Best that I have found in Chicago

Fine in every way and best hotel that I have found in Chicago,Illinois. They treat me right See full review

  • Lawrence K.
  • Jul 24, 2015

Business and leisure travelers target this Streeterville hotel for its proximity to the Magnificent Mile, only a few blocks away. The three-star Hilton Garden Inn Chicago covers all the basics: well-kept rooms, complimentary Wi-Fi throughout and a place to dine. Weber Grill of backyard barbecue fame invites diners to sample its signature charcoal fired steaks, burgers and chicken. Other must-sees aren't far away, like the family-friendly Navy Pier, the Loop, the Financial District and McCormick Place.

Rooms
Rooms at Hilton Garden Inn are 300 square feet, configured with a large king or two queen beds, all of which feature the Garden Sleep System. For added comfort, each room includes a comfortable chair and ottoman, generous work desk and Herman Miller chair, flat-screen TV, individual climate control, microwave, refrigerator and complimentary high-speed Internet access. Guests who prefer rooms with a skyline view can make the request at check-in.
Property features
If a hotel's priority is to create a second, albeit temporary home for guests, then visitors at the Hilton Garden Inn Chicago Downtown North will be pleased. In addition to a business center and classic American restaurant (Weber Grill), the hotel provides an ATM, a 24-hour pantry for sundries, laundry and valet service and car rental services. Oh, and don't forget to pick up free cookies between 5 p.m. and 7 p.m.
Highlights
  • Free Wi-Fi in the lobby and rooms
  • Skylit indoor pool and Jacuzzi
  • Close to the Magnificent Mile, Navy Pier and other classic Chicago gems
  • 7,000 square feet of meeting space
Nearby attractions
  •  Magnificent Mile
  • River North
  • Navy Pier
  • Museum of Contemporary Art
  • Millennium Park
  • Grant Park
  • Shedd Aquarium
  • Adler Planetarium
Business
  • 7,000 square feet of function space on the 12th floor with views of the Chicago skyline
  • Business center with computers, copier, fax machines and printers
  • Conference services staff and audiovisual team
Transportation
  • O'Hare International Airport (16 mi/25.8 km)
  • Midway Airport (12 mi/19.3 km)
  • Closest train stops: Blue Line (Jackson to O'Hare) and Orange Line (State/Lake to Midway)
  • McCormick Place Convention Center (2.8 mi/4.5 km)
Policies
The pool is closed for renovation. Guests can use the pool across the street at the sister hotel Embassy Suites by Hilton. Hilton Garden Inn apologizes for any inconvenience this may cause.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Reviewer score 4.3 out of 5
Reviewer score 4.1 out of 5

Amenities

  • WiFi
  • Pool
Activities
Pool
Exercise gym
Jacuzzi
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi

Nearby points of interest

  • Chicago - Mag Mile - Wacker Dr: 0.1 mi
  • Museum of Broadcast Communications: 0.2 mi
  • North Michigan Avenue: 0.2 mi
  • Wrigley Building: 0.2 mi
  • Tribune Tower: 0.2 mi
  • Terra Museum of American Art: 0.2 mi
  • Marina City: 0.3 mi
  • Holy Name Cathedral: 0.3 mi
  • Harold Washington College: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Merchandise Mart: 0.5 mi
  • Seneca Park: 0.5 mi
  • Goodman Theatre: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Prudential Plaza: 0.5 mi
  • Chicago - Mag Mile - Wacker Dr: 0.1 mi
  • Museum of Broadcast Communications: 0.2 mi
  • North Michigan Avenue: 0.2 mi
  • Wrigley Building: 0.2 mi
  • Tribune Tower: 0.2 mi
  • Terra Museum of American Art: 0.2 mi
  • Marina City: 0.3 mi
  • Holy Name Cathedral: 0.3 mi
  • Harold Washington College: 0.4 mi
  • Chicago Theater: 0.4 mi
  • Merchandise Mart: 0.5 mi
  • Seneca Park: 0.5 mi
  • Goodman Theatre: 0.5 mi
  • Oriental Theatre: 0.5 mi
  • Prudential Plaza: 0.5 mi
  • Museum of Contemporary Art: 0.5 mi
  • Drury Lane Theatre: 0.5 mi
  • Washington Square Park: 0.5 mi
  • John Hancock Center: 0.5 mi
  • Macys: 0.6 mi
  • Water Tower: 0.6 mi
  • Chicago Cultural Center: 0.6 mi
  • Lake Shore Park: 0.6 mi
  • City Hall: 0.6 mi
  • Cadillac Palace Theatre: 0.6 mi
  • Harris Theater: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • Cloud Gate: 0.7 mi
  • State Street: 0.7 mi
  • Pritzker Pavilion: 0.7 mi
  • Crown Fountain: 0.7 mi
  • Bank of America Theatre: 0.8 mi
  • Lake Point Tower: 0.8 mi
  • Oak Street Beach: 0.8 mi
  • Michigan Avenue: 0.8 mi
  • Opera House: 0.8 mi
  • Chicago Historical Society: 0.8 mi
  • Art Institute of Chicago: 0.9 mi
  • Symphony Center: 0.9 mi
  • Chicago Mercantile Exchange: 0.9 mi
  • Chicago Architecture Foundation: 0.9 mi
  • Yacht Club: 1 mi
  • Children Museum: 1 mi
  • Chicago Board of Trade: 1 mi
  • Willis Tower (Sears Tower): 1 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hilton Garden Inn Chicago Downtown North

Overall score

4.1 / 5
5.01.0
117 out of 117
Amenities:
3.9
Cleanliness:
4.4
Hotel staff:
4.4
Comfort:
4.1
Location:
4.6
Value:
3.9

90% would recommend to a friend.

Sort by:
Review of Hilton Garden Inn Chicago Downtown North

Reviewer score

5
5.01.0
Timothy K.
Business
N/A
Jul 29, 2015

Location Location Location

Picking your your hotel online can be a bit scary, pick Hilton Garden Inn Chicago Downtown North was great. The location was perfect for the Red line that took you to Wrigley Field. The free trolley that took to to the Navy Pier was across the street and there were numerous great restaurants within walking distance. The hotel itself looked as if it had just been redone, very clean. The staff was very helpful. I would not hesitate to stay here again. It had free wifi which I consider a plus.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hilton Garden Inn Chicago Downtown North

Reviewer score

5
5.01.0
Lawrence K.
Business
Chicago
Jul 24, 2015

Best that I have found in Chicago

Fine in every way and best hotel that I have found in Chicago,Illinois. They treat me right

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hilton Garden Inn Chicago Downtown North

Reviewer score

2
5.01.0
Craig
Business
Mount Prospect
Jul 19, 2015

Family get away

We did not have hot water for a shower in the morning. At checkout I complained that we did not get what we paid for since we could not take a decent shower. The response from the front desk staff was very dismissive and said that they hoped that everything else was ok with our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Review of Hilton Garden Inn Chicago Downtown North

Reviewer score

4
5.01.0
Daniel B.
Business
N/A
Jul 14, 2015

Great

The room was clean, front desk staff helpful. Bed was very comfortable, and it was in a great location!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hilton Garden Inn Chicago Downtown North

Reviewer score

4
5.01.0
Hamad a.
Business
Syracuse
Jul 4, 2015

just ok

the room service was not that good as well as the view from the room, they told me that I will have a city view but did not get it

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Hilton Garden Inn Chicago Downtown North

Reviewer score

5
5.01.0
Samantha R.
Business
Hobart
Jul 4, 2015

Great Hotel

This hotel is the perfect distance from the center of the city. It was spacious & we got a city view without request. Awesome overall!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hilton Garden Inn Chicago Downtown North

Reviewer score

4
5.01.0
Duane D.
Business
N/A
Jun 10, 2015

Convenient location

My stay was okay. I don't have any complaints about the hotel. Just wished they had more to offer for the price. Also wish I had more time to check out the pool. Overall I enjoyed myself.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Hilton Garden Inn Chicago Downtown North

Reviewer score

4
5.01.0
Duane D.
Business
N/A
Jun 10, 2015

Fun

A good trip overall but not my favorite hotel. The locations prime

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Hilton Garden Inn Chicago Downtown North

Reviewer score

5
5.01.0
Norsk
Business
Arlington
May 20, 2015

Recomended!

Great hotel with accomodating staff and great location. Clean, nice room and nice ammenities at hotel. Centraly located and within walking distance to everything.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Hilton Garden Inn Chicago Downtown North

Reviewer score

5
5.01.0
Melissa J.
Business
N/A
May 19, 2015

mother's day vacay

I was a great weekend except wifi wasnt free. And the only veiw we had was in peoples apartments.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

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