$179 Avg/night
Rate and special offer based on Check-in: Apr 27, 2015 Check-out: Apr 29, 2015

Embassy Suites Chicago - Downtown/Lakefront

3 stars
View map of 511 North Columbus Drive, Chicago, IL 60611

Hotel Overview

Ratings and reviews for Embassy Suites Chicago - Downtown/Lakefront

Overall score

4.2 / 5
5.01.0
316 out of 316
Amenities:
4.1
Cleanliness:
4.4
Hotel staff:
4.4
Comfort:
4.4
Location:
4.6
Value:
4.2

93% would recommend to a friend.

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
bgroen13
Estero, FL
Dec 9, 2013

Great value in the heart of Chicago

We had a fabulous stay. The complimentary breakfast and managers reception were the icing on the cake. Will definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

3
5.01.0
SJT1
Business
Los Angeles, CA
Apr 19, 2014

Family vacation in Chicago

We loved the location and the price for what you get! Were very surprised at how expensive parking was $59/night for valet. Also started out on the wrong foot with Bell staff. It took a long time to get our bags to the room, 40+ mins. Said they were real busy and would get there soon. Pretty rude about it too. When traveling with young children and you need a bag, you want help not the cold shoulder. We even said we would meet them and get what we needed or take the bags ourselves and were told "NO" we couldn't come get our own bags. It still bothers me how I was spoken to. But, for the rest of the hotel staff "good job!" we did enjoy what you provided.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
R verma
Business
Marion oh
Mar 31, 2014

Stay. Again

Wonderful staff is good and very helpful . Evening cocktails and breakfast was superb

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

3
5.01.0
HHI lovers
Business
Illinois
Mar 16, 2014

Chicago quick

Like other Embassy Suites, a large hotel, lots of kids,. The quality of the breakfast is less than expected. Good location and convenient suite.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Time-saving tip: Short walk from hotel

Close to Michigan Avenue

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
KOLFan1
Business
Milwaukee, WI
Mar 10, 2014

Weekend Stay

Best value you can get in downtown Chi. Staff made you feel important, and welcome. They were very helpful. Room size was excellent. Stay on the 17th floor if you can. Awesome hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

4
5.01.0
hcyclist
Business
Houston TX
Mar 3, 2014

Chicago family visit

Staff was very friendly and out going, the free breakfast left a little to be desired, previous frozen pancakes are always a disappointment. the bar staff was very friendly and accommodating. the only down side was the room was not as clean as i would have likes. around the Ac vent was an large accumulation of dust. .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Tampa Dave
Business
Tampa, Florida
Feb 24, 2014

First Time City Visit

Great hotel. Location was fantastic, you could walk to everything that's a must see. The double decker bus tour has a pick up less than one block from hotel. Hotel has great breakfast and happy hour.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Must have the Chicago deep dish pizza. closest spot Is Gino's East. 5 minute walk. And you must try Garretts popcorn, 5 minute walk.

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Business Trip of 061813
Business
Troy, MI
Feb 24, 2014

N&M Trip to Chicago

It was great hotel. Parking cost is almost 50% of the hotel cost. This is the only negative of entire stay. Other than that it was a nice stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Business Trip of 061813
Business
Troy, MI
Feb 24, 2014

M&T

Not a bad deal outside of parking cost. Overall good value for $$

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Schoolwork
Business
Denver
Feb 20, 2014

Quick 2 day trip for business

The room was furnished very nicely, comfortable bed, very nice vanity area for conveniently getting ready in the morning. Who else includes an evening reception and full, hot breakfast in the morning. Lobby area comfortable and well appointed. Everything was sparkley clean.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Roverandom
Business
Toronto
Feb 13, 2014

Nice Hotel

Nice hotel with a good location downtown near Navy Pier. My room was spacious and clean. Staff was friendly. Good breakfast buffet.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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