$169 Avg/night
Rate and special offer based on Check-in: Jul 6, 2015 Check-out: Jul 7, 2015

Embassy Suites Chicago - Downtown/Lakefront

3 stars
View map of 511 North Columbus Drive, Chicago, IL 60611

Hotel Overview

Ratings and reviews for Embassy Suites Chicago - Downtown/Lakefront

Overall score

4.1 / 5
5.01.0
339 out of 339
Amenities:
4.1
Cleanliness:
4.4
Hotel staff:
4.4
Comfort:
4.4
Location:
4.6
Value:
4.2

93% would recommend to a friend.

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Rajiv L.
Business
Menomonie
Dec 29, 2014

great trip

evening reception lines are ling and bar tenders are very slow in pouring drinks. takes for ever to get a drink

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

4
5.01.0
AZWIHANGWISI M.
Business
N/A
Dec 29, 2014

Great esxperience in a magnificent hotel with fine dinning and breakfast

Fine hotel with excellent service standards overall fine restaurant service although some breakfast restaurant staff packaging food stuffs just some, would perhaps need to cultivate hospitable manners when relating to guests. Hotel also as great location and views

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Conveniently located in downtown Chicago

Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Rocio A.
Business
Tyler
Dec 29, 2014

Excellent location and service

It met my expectations!! Its location is great, the room nice, the staff quite good...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Eulalio M.
Business
Santa ana
Dec 29, 2014

had a blast

i loved the staff they were polite, breakfest was delicious. Only complaint but its not really a complaint was there was a protest the days i was there but didnt feel unsafe at any moment. thanks happy holidays

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

take money

Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Rajiv L.
Business
Menomonie
Dec 16, 2014

great trip

evening reception lines are ling and bar tenders are very slow in pouring drinks. takes for ever to get a drink

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Rocio A.
Business
Tyler
Dec 16, 2014

Excellent location and service

It met my expectations!! Its location is great, the room nice, the staff quite good...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

4
5.01.0
AZWIHANGWISI M.
Business
N/A
Dec 16, 2014

Great esxperience in a magnificent hotel with fine dinning and breakfast

Fine hotel with excellent service standards overall fine restaurant service although some breakfast restaurant staff packaging food stuffs just some, would perhaps need to cultivate hospitable manners when relating to guests. Hotel also as great location and views

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Eulalio M.
Business
Santa ana
Dec 16, 2014

had a blast

i loved the staff they were polite, breakfest was delicious. Only complaint but its not really a complaint was there was a protest the days i was there but didnt feel unsafe at any moment. thanks happy holidays

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

4
5.01.0
Family Christmas Planner
Business
Naperville, IL
Nov 30, 2014

Great Family Getaway

Kendy was fantastic for check in and got all 4 of our rooms together. She was extremely accommodating and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Everything is a short walk from this location.

Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

4
5.01.0
Tempe Eats
Business
Phoenix, AZ
Nov 11, 2014

Delivered and then some

This is your Embassy experience. Updated but shows some wear in the bathrooms and walls. Typical caulk and patch work. Overall clean to hotel standards. The staff were great: they found us that extra chocolate doughnut at the free hot breakfast (they even cleaned up the spilled milk with happy faces). Happy hour was well coordinated. Room service was delivered earlier than promised and by very pleasant staff. Parking to lobby was a bit confusing but the parking attendants and bell staff great. Would stay again and recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Lavazza coffee on Ohio S of Michigan great coffee. Yoke on Grand (just outside hotel) huge wonderful breakfasts.

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