$159 Avg/night
Rate and special offer based on Check-in: Apr 19, 2015 Check-out: Apr 20, 2015

Embassy Suites Chicago - Downtown/Lakefront

3 stars
View map of 511 North Columbus Drive, Chicago, IL 60611

Hotel Overview

Ratings and reviews for Embassy Suites Chicago - Downtown/Lakefront

Overall score

4.2 / 5
5.01.0
314 out of 314
Amenities:
4.1
Cleanliness:
4.4
Hotel staff:
4.4
Comfort:
4.4
Location:
4.6
Value:
4.2

93% would recommend to a friend.

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Helen on the Road
Frankfort, IN
May 13, 2013

Weekend Getaway

Great hotel that offers a lovely breakfast included in the price of your room. Great location for any activity you want to do downtown. Very little swimming pool, but the kids enjoyed it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Entertainment tip: Short drive from hotel

Visit with a short taxi ride the Lincoln Park Zoo!

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

4
5.01.0
quefei
Business
champaign, illinois
Feb 27, 2013

fair hotel

generally its a fine hotel, though dont have lake-view rooms, with is disappointing

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

3
5.01.0
Wrigley420
Business
Chicago, IL
Feb 19, 2013

V-Day Retreat

The hotel, overall, met expectations. Unfortunately, the pool was not available for use. The only negative thing I could say, is when I was checking in I overheard the hotel staff offer two free movies to a gentleman who seemed disappointed the pool wasn't available. When I approached the same employee a few hours later, and asked for similar treatment I was denied. I didn't decide to push it further, as she appeared annoyed with all the questions about "the pool." Otherwise, the room itself was very clean and spacious as promised.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Great Italian right around the corner.

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

4
5.01.0
bdp001
Business
Des Moines
Feb 18, 2013

Embassy Suites

Very nice hotel with great amenities. Staff could have been a little more helpful but overall a good experience

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

4
5.01.0
Lew the Big Rig
Business
Sheridan, Illinois
Feb 16, 2013

Fun Downtown Stay

Good view, good amenities, comfortable bed. No complaints about the staff and the free breakfast was better than expected (you can get a made to order omlette, but you have to wait in line). All in all a very decent stay for the price.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

4
5.01.0
Judo
Business
San Carlos, California
Jun 2, 2012

Chicago Tourists

Everything was perfect- except the drinks were watered down at Happy Hour, and the lines were too long - they need more staff for these events to move things along. Loved LaTonya, the concierge. The entrance is pretty strange - hard to find using a navigator in the car - wasted time trying to figure out how to get into the hotel - it doesn't match the address. The bathrooms need exhaust fans - it's strange they don't have them.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: In Hotel

Call ahead to verify where to enter the hotel by car. It's really confusing!

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
Carriebear22
Business
Appleton, WI, USA
Apr 14, 2012

Lovely get away, great location

This hotel is a great place, we won't stay anywhere else in Chicago. For a hotel downtown the room is bigger than most because of the 2nd sitting room attached. Very clean, modern looking place. The free drinks and breakfast usually have a line, but those perks are worth about $25 per person daily if purchased outside. Nice to start the day with a good breakfast. Having a fridge in the room is unusual downtown so that is a big perk if you want to bring your own snacks, healthy foods or beverages. The location is amazing, 2-3 blocks to Michigan Ave, 4-5 blocks to Navy Pier. Love this hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

4
5.01.0
murielle
Business
Gatineau, QC, Canada
Apr 10, 2012

Excellent value !

We appreciated our stay at the Embassy. Breakfasts were very good. We did not go to the manager 's reception since we were visiting the city at that time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Long walk from hotel

The signature room on the 95 th floor of John Handcock building is a must.

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

4
5.01.0
DriscollC
Business
Grand Rapids, MI, USA
Apr 3, 2012

Great Location

We went for a mother/daughter trip and the location was great. 2 Blocks off of Michigan Ave. (it's a little hard to find...have to go down to the lower Illiois and Columbus area) Great views! We didn't go swimming but the pool looked small...it was spring break and crowded. We had the 'free' breakfast and it was delicious.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

5
5.01.0
TDavid
Business
Chattanooga, TN, USA
Mar 28, 2012

Extremely nice !

A very beautiful hotel, great location, and corteous staff. Quite a popular and busy hotel evident by the crowd at the free morning breakfasts. Sitting and standing areas are challenging to find during breakfast and evening social hour but no one ever walks away or leaves unsatisfied. This is perhaps the only issue that could be improved but with such a popular grand accomodation, it's an envious problem desired by other hotels. Extremely nice, had a very pleasant experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Embassy Suites Chicago - Downtown/Lakefront

Reviewer score

3
5.01.0
Cdubb
Business
Indiana, USA
Mar 6, 2012

Embassy Suites

Pretty nice hotel! Worth what you pay!! They have complimentary drinks in the evening, just adds a little bonus.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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