Dana Hotel and Spa

The staff was friendly for check in and check out, but when inquiring on things to do, they weren't very helpful. The bartender was nice until we tipped 15% on our tab, I'm sorry but a $10 tip on a $50 check for a couple of beers and a mixed drink doesn't seem bad to me! There was no pool or things to do other than being in the room or going to the restaurant or bar. The penthouse rooftop bar was absolutely amazing but as mentioned very expensive, as was the downstairs restaurant. They do kick everyone out of the outdoor part of the bar by midnight and don't give any notice, they just tell everyone to go inside 'right now'. The room was beautiful as was the view, but while we looked forward to a nice balcony to sit on, the balcony is so small you can't even fit a chair on it. The rainfall shower was amazing, but for some reason the room was set up to have a curtain on the outside of the bathroom, so anyone in the room can see into the bathroom or shower, so this hotel is not recommended for anyone other than couples. Location was great for downtown Chicago, especially shopping, but parking was listed at $43 for the night and the garage a block down is still $41 a night. They would not give us a late check out unless we called up first thing in the morning for this, and we really wanted to be able to sleep in while on vacation, so we had to rush out by noon. They did offer to store luggage after check out. Overall, beautiful hotel but I probably wouldn't spend that much to stay there again.

I love this hotel. It's walking distance to everything, close to trains and the staff is wonderful. Anything I needed was at my disposal. Bed is way comfy and my room had a balcony which was an added plus. I loved being able to get fresh air without having to leave my room. I would stay at the Dana again and again. Only drawback was no pool/spa.

Friendly staff, great location, great bed and choice of pillows. Nice Flat sreen TV and rainhead shower

We booked just one night in a comfy king. The size was fine for a couple with smaller bags, but if you were doing a longer stay with bulky luggage, it could be an issue. I initially thought the bed was a little soft, but had a great night's sleep. The shower is incredible. I didn't have a ton of interaction with the staff, but they were always friendly, quick, and helpful. We stayed on a middle floor and had a good view with minimal noise, but I did hear the check-in folks warning that the top floors can get noisy on weekends because they have a club on the top floor. While we were there, we got room service breakfast which was actually fantastic (granola and breakfast club), and my partner had a massage which was reportedly great. I think we'll definitely head back.

I had a fantastic time here. Amenities and cleanliness were just great, very comfortable bed and sexy shower. The ONLY downside of the hotel is that is was extremely difficult to get a cell phone signal inside the room. I had to stand on the balcony to find even a single 'bar' of signal. Perhaps has to do with the location or side of the building you are on.

The location was grest. The room was described as a "cozy comfort" room. That is a fair description. It was not large, but fit our needs very well. We loved the room and the view out the full-height window. We would consider the same room the next time

Nice hotel and spa for the price. Friendly helpful staff. Would stay again and liked the location of the hotel.

Enjoyed our stay at the Dana Hotel. Great location - walking distance to many attractions. Extremely comfortable beds and helpful staff.

the location was great just 3 blocks from the main shopping street and lake, the bed was comfortable but the room was too small. i didin´t expect that at all. had a little trouble with the remote control and the towels but its an ok hotel overall. one night i felt sick and asked for aspirine and they didint have any, im used to an emergency kit or minimum aspirin at the reception. the hotel is good it just needs a little details to make it great. (exept for the room size)

My wife and I stayed at Dana Hotel & Spa in the last weekend of August, 2011 for 4 nights. The room was nice, but had some cons. First lets get to the pros. Pros: 1- Bed was very comfortable and room felt calm and relaxing. 2- Room had full size windows, so lots of natural light. 3- The rainfall shower is amazing!! As well as nice bathroom. 4- Free wi-fi & wired internet, cordless phone, free local calls. 5- Location is great. You are close to restaurants, Michigan ave, grocery stores, & shopping. Cons: 1- Very low lighting in room. 2- The shower (even though its amazing) has a half glass door (Euro style). It made no sense to me why they just wouldn't put in a full glass door. Also you can see into the shower from the bed as the curtain is movable from the outside (bedroom side of the shower). 3- The full glass windows. They are great for natural light but you can see into the building across the street and they can see into your room. Can be pro or con depending on the person. 4- All amenities were not included as advertised. Such as sewing kit. The paper only started coming on the last two days of our stay. Also no turn down service (personally don't care for it anyway). 5- No microwave in the room. Also the fridge is full of beer, wine and water. So you have to take the bottles out and put in your food. An annoyance as the fridge is basically for wines. I requested for a separate refrigerator and was told that's not possible. 6- The tv kept messing up when we were there. So mostly we had to watch tv on analog as digital channels were not working. Also their hotel system was not working at all. So no checkout and other options. 7- The rooftop lounge closed its outside area for no reason when we went up one night. They stated it was reserved. Reserved for birds? No one came to use it the whole night....not even birds.. lol Final thoughts: Sorry for the long review, but I just wanted to be thorough. This hotel is mostly for couples, so because you can view into the shower from the bed, I do not recommend this for friends. Unless of course you have no problem seeing and being seen naked by your friends. The best thing about Dana is its location.