$116 Avg/night
Rate based on Check-in: May 27, 2013 Check-out: May 28, 2013

Crowne Plaza CHICAGO METRO DOWNTOWN

3 stars
733 WEST MADISON, CHICAGO, IL 60661
Hotel Overview
Reviewer score
3.9
out of 5
78 reviews
Weekend getaway

Excellent! Friendly staff, great service. Very clean. See full review

  • Big Mac Man
  • Feb 4, 2013
Really clean and great location

Everything was fantastic. Great location. Great room service. See full review

  • Lothos
  • Jul 3, 2012
See downtown Chicago from a skyline-view balcony at hotel near the UC
The well-polished Crowne Plaza Hotel Chicago-Metro makes a convenient Chicago home base with a fitness center, two restaurants and a martini bar. At the closest hotel to the United Center, guests head west down Madison Avenue to catch the Chicago Bulls or Blackhawks or east to spend a day at Millennium Park. Free Wi-Fi pleases laptop travelers at this hotel near the University of Illinois, Willis Tower, downtown shops and financial institutions. See these and more from guest room balconies with sliding doors at the Crowne Plaza Hotel Chicago-Metro.

 

Highlights
  • Two restaurants, including a kosher deli open for lunch
  • Fitness center and 24-hour business center
  • Rooms offer a balcony for fresh air and skyline views
  • Free high-speed wireless Internet access throughout the hotel
  • The closest hotel to Chicago Bulls and Blackhawks games at United Center

 

Rooms
Comfortable rooms open to a balcony with skyline views at the Crowne Plaza Hotel Chicago-Metro. Prop up on the soft, contemporary headboard with integrated spotlight reading lamps to watch the flat-screen TV, connect with friends and family via free high-speed wireless Internet access or read the free morning newspaper delivered to the door. A coffee maker, CD player, workdesk and express video check-out add convenience. Book an executive suite to enjoy two TVs plus a separate living room, just right for late-night power meetings or families who appreciate extra space. Inquire about pet-friendly rooms for small pets at the Crowne Plaza Hotel Chicago-Metro (fees apply).

 

Features
The Crowne Plaza Hotel Chicago-Metro offers valet parking (fees apply) and sits across the street from a grocery store for snacks or essentials. Inside the hotel, Dine restaurant, a retro 1940s-style eatery, puts a tasty twist on American classics and is connected to the Martini Bar. The Crowne Plaza Hotel Chicago-Metro is one of the only hotels in downtown Chicago offering a full-service, certified kosher restaurant, MetroKlub, where the business set orders thinly sliced pastrami and corned beef sandwiches on rye.

 

Transportation
  • Midway International Airport (10 mi/16.1 km)
  • O'Hare International Airport (17 mi/27.3 km)
  • Subway and train stations (0.5 mi/0.9 km)

 

Attractions
  • Willis Tower (0.7 mi/1.2 km)
  • Art Institute of Chicago (1.2 mi/1.9 km)
  • Millennium Park (1.2 mi/2 km)
  • Magnificent Mile (1.9 mi/3.1 km)
  • Soldier Field (3 mi/4.9 km)
  • Navy Pier (3.3 mi/5.3 km)
  • U.S. Cellular Field (4.5 mi/7.3 km)
  • McCormick Place (4.6 mi/7.4 km)
  • Lincoln Park Zoo (5.3 mi/8.6 km)
  • Field Museum of Natural History (5.4 mi/8.7 km)
  • Wrigley Field (5.6 mi/9 km)

 

Business
  • Free high-speed wireless Internet access throughout the hotel
  • 24-hour business center
  • Copy, fax and print services
  • Nine meeting rooms accommodate up to 600 people

Amenities

  • High-speed internet
  • FREE parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pets allowed
Ice machine
Activities
Tennis
Dining
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
ATM/Cash machine
Safe deposit box
Car rental desk
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
FREE parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Phone with speaker
Desk with lamp
Free newspaper
Hairdryer in room
Cribs available
Temperature control
Ironing board
Bath tub

Recommendations for you

Customers who viewed Crowne Plaza CHICAGO METRO DOWNTOWN also booked these hotels.

Reviewer score 3.3 out of 5
Reviewer score 4.1 out of 5
Reviewer score 4.1 out of 5

Hotel Map

41.8818 -87.6451
Nearby airports
O'Hare International Airport, (ORD), 17.00, MI, SE; Midway International Airport, (MDW), 10.00, MI, NE;
Area description
Downtown, downtown

Nearby points of interest

  • Union Station: 0.3 mi
  • Carson Pirie Scott: 0.3 mi
  • Chicago Mercantile Exchange: 0.4 mi
  • Opera House: 0.4 mi
  • Museum of Holography: 0.6 mi
  • Sears Tower: 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Hull House Museum: 0.7 mi
  • UIC Pavilion: 0.8 mi
  • Goodman Theatre: 0.8 mi
  • Oriental Theatre: 0.9 mi
  • Bank of America Theatre: 0.9 mi
  • Union Station: 0.3 mi
  • Carson Pirie Scott: 0.3 mi
  • Chicago Mercantile Exchange: 0.4 mi
  • Opera House: 0.4 mi
  • Museum of Holography: 0.6 mi
  • Sears Tower: 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Hull House Museum: 0.7 mi
  • UIC Pavilion: 0.8 mi
  • Goodman Theatre: 0.8 mi
  • Oriental Theatre: 0.9 mi
  • Bank of America Theatre: 0.9 mi
  • State Street: 0.9 mi
  • Shubert Theatre: 0.9 mi
  • Marshall Fields: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Marina City: 0.9 mi
  • Harold Washington Library: 1 mi
  • Harold Washington College: 1 mi
  • Printers Square: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Chicago Cultural Center: 1 mi
  • Symphony Center: 1.1 mi
  • Chicago Architecture Foundation: 1.1 mi
  • Auditorium Building: 1.1 mi
  • Crown Fountain: 1.1 mi
  • Art Institute of Chicago: 1.1 mi
  • Cloud Gate: 1.1 mi
  • Wrigley Building: 1.2 mi
  • Prudential Plaza: 1.2 mi
  • Kendall College: 1.2 mi
  • Pritzker Pavilion: 1.2 mi
  • Harris Theater: 1.2 mi
  • Grant Park: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.2 mi
  • Tribune Tower: 1.3 mi
  • North Michigan Avenue: 1.3 mi
  • Holy Name Cathedral: 1.3 mi
  • Terra Museum of American Art: 1.4 mi
  • Buckingham Fountain: 1.4 mi
  • Washington Square Park: 1.4 mi
  • Polish Museum of America: 1.5 mi

Dining

Dine Restaurant
Retro 1940's American Eatery and Martini Bar offering American classics revived with a contemporary flair.
MetroKlub
MetroKlub offers a variety of gourmet options, each of which is certified kosher by Midwest Kosher, filling the void for downtown Chicago area visitors who adhere to the standards of glatt kosher.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (78)

Ratings and reviews for Crowne Plaza CHICAGO METRO DOWNTOWN

Overall score

3.8 / 5
20 out of 78
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
3.8
Room comfort:
4.3
Location:
3.9
Value:
3.9

80% would recommend to a friend.

Sort by:
Review this hotel
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
Bill n Friends
Ft Riley, ks
Apr 1, 2013

Very good

Everything was very good. Great location, good staff, clean environment. The location allowed us to venture through most of the city on foot and the balcony offered a great view.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Time-saving tip: Not Applicable

Usually walk but don't be afraid to get a cab.

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
Bill n Friends
Ft Riley, ks
Mar 30, 2013

Good, Good, and Good

Good location Good cost Good service Everything was good

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Short drive from hotel

Don't be afraid to walk and see the city first hand, however, if a hit time must be met grab a cab!

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
Karate Kid 67
Peoria, Illinois
Mar 11, 2013

Girl's Getaway

Overall our experience was pretty good except for housekeeping knocking on the door at 9 and 10 am to clean our room. Checkout wasn't until noon, so we didn't feel they should have bothered us. I also didn't think the response from the person at the front desk was appropriate when I complained about it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

3
anna30
Cleveland, OH
Aug 13, 2012

Would not stay there again ...

Overall, it was an everage experience. Staff wasn't friendly (even rude) ~ Had to wait hours to check in ... Room overall looked okay but bathroom doors are ridiculous. I wouldn't stay at Crown Plaza Hotel again and would not recomend for any of my friends and family

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
2
Value:
1
Entertainment tip: Short walk from hotel

Greek restaurants in walking distance

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
delbi69
Canton,il
Jun 15, 2012

Worked great for what i needed.

I needed a hotel within walking distance from union station for one night. The staff was very helpful and the hotel was nkice and clean. Had a great view of the city from the balcony.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
attec9
Schaumburg, IL, USA
Feb 28, 2012

concert

Very nive. Close to the train station. Balcony is nice to have.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
Always smiles
Chicago IL
Jan 22, 2012

Great overnight stay

I stayed with a friend Friday night, the night of the snow strom. Got a good rate for a last minute reservation. The front desk staff was very friendy, comfortable temperature in the room when we checked in. Room was clean, beds were very comforable. Great to have a restaurant in the hotel, our server Sam was very friendly, made some good suggestions for dinner. This was my 2nd stay at this hotel in the last 7 months, everything was great both times.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: In Hotel

Dinner was very good. Breakfast buffet was wonderful, fruit was delicious.

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
Anonymous
Homer Glen, IL
Apr 10, 2011

Good location and good price

It was a nice hotel and very clean. I stayed one night with a couple of friends on a Friday through Saturday. Check-in was very fast and the customer service was fast and friendly. The location was perfect for where we were going that night because it was really close to our plans that night and the price was really good also. Compared to other hotels I have stayed at around the same price range, this was the nicest one in that price range. Thr breakfast was good and the bar was also nice.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short drive from hotel

The hotel is fairly close to the nightlife if you plan on driving or taking a cab.

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

1
Anonymous
Urbana, IL
Apr 2, 2011

Don't choose this one

I used to have a good experience in Crown Plaza at Dubai. However, the days at Crown Plaza Chicago is an awful experience. The room is pretty good. But the service is terrible. After I leave the hotel, I found a transaction of more than $200 on my credit card (it's not a pending deposit!) I tried to contact the hotel to figure out what it is but get no reply. They can't tell me what the money is for and refuse to refund the money. What's the difference between this and a stealer?!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
2
Value:
1
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
Anonymous
massachusetts
Oct 28, 2010

good place to stay

Great city,lots of museums,great architecture,beautiful water views.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Back to menu Return to top