$128 Avg/night
Rate based on Check-in: Jul 5, 2015 Check-out: Jul 8, 2015

Crowne Plaza CHICAGO METRO DOWNTOWN

3 stars
View map of 733 West Madison, Chicago, IL 60661

Hotel Overview

Reviewer score
3.9
out of 5
106 reviews
Easy and comfortable stay

Easy check in, very clean and beautiful rooms with nice views from balcony. This is my favorite... See full review

  • Kelly and Trevor
  • Feb 24, 2015
Downtown Chicago

The hotel was conveniently located to the places we were visiting. The rooms were clean and staff... See full review

  • Beach traveler
  • Apr 21, 2015
The well-polished Crowne Plaza Hotel Chicago-Metro makes a convenient Chicago home base with a fitness center, two restaurants and a martini bar. At the closest hotel to the United Center, guests head west down Madison Avenue to catch the Chicago Bulls or Blackhawks or east to spend a day at Millennium Park. Free Wi-Fi pleases laptop travelers at this hotel near the University of Illinois, Willis Tower, downtown shops and financial institutions. See these and more from guest room balconies with sliding doors at the Crowne Plaza Hotel Chicago-Metro.

 

Rooms
Comfortable rooms open to a balcony with skyline views at the Crowne Plaza Hotel Chicago-Metro. Prop up on the soft, contemporary headboard with integrated spotlight reading lamps to watch the flat-screen TV, connect with friends and family via free high-speed wireless Internet access or read the free morning newspaper delivered to the door. A coffee maker, CD player, workdesk and express video check-out add convenience. Book an executive suite to enjoy two TVs plus a separate living room, just right for late-night power meetings or families who appreciate extra space. Inquire about pet-friendly rooms for small pets at the Crowne Plaza Hotel Chicago-Metro (fees apply).

 

Property features
The Crowne Plaza Hotel Chicago-Metro offers valet parking (fees apply) and sits across the street from a grocery store for snacks or essentials. Inside the hotel, Dine restaurant, a retro 1940s-style eatery, puts a tasty twist on American classics and is connected to the Martini Bar. The Crowne Plaza Hotel Chicago-Metro is one of the only hotels in downtown Chicago offering a full-service, certified kosher restaurant, MetroKlub, where the business set orders thinly sliced pastrami and corned beef sandwiches on rye.

 

Highlights
  • Two restaurants, including a kosher deli open for lunch
  • Fitness center and 24-hour business center
  • Rooms offer a balcony for fresh air and skyline views
  • Free high-speed wireless Internet access throughout the hotel
  • The closest hotel to Chicago Bulls and Blackhawks games at United Center

 

Nearby attractions
  • Willis Tower (0.7 mi/1.2 km)
  • Art Institute of Chicago (1.2 mi/1.9 km)
  • Millennium Park (1.2 mi/2 km)
  • Magnificent Mile (1.9 mi/3.1 km)
  • Soldier Field (3 mi/4.9 km)
  • Navy Pier (3.3 mi/5.3 km)
  • U.S. Cellular Field (4.5 mi/7.3 km)
  • McCormick Place (4.6 mi/7.4 km)
  • Lincoln Park Zoo (5.3 mi/8.6 km)
  • Field Museum of Natural History (5.4 mi/8.7 km)
  • Wrigley Field (5.6 mi/9 km)

 

Business
  • Free high-speed wireless Internet access throughout the hotel
  • 24-hour business center
  • Copy, fax and print services
  • Nine meeting rooms accommodate up to 600 people
Transportation
  • Midway International Airport (10 mi/16.1 km)
  • O'Hare International Airport (17 mi/27.3 km)
  • Subway and train stations (0.5 mi/0.9 km)

 

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Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Ice machine
Activities
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
ATM/Cash machine
In-Room Safe
Car rental desk
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Union Station: 0.3 mi
  • Chicago Mercantile Exchange: 0.4 mi
  • Opera House: 0.4 mi
  • Museum of Holography: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Hull House Museum: 0.7 mi
  • UIC Pavilion: 0.8 mi
  • Goodman Theatre: 0.8 mi
  • Oriental Theatre: 0.9 mi
  • Bank of America Theatre: 0.9 mi
  • State Street: 0.9 mi
  • Union Station: 0.3 mi
  • Chicago Mercantile Exchange: 0.4 mi
  • Opera House: 0.4 mi
  • Museum of Holography: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Hull House Museum: 0.7 mi
  • UIC Pavilion: 0.8 mi
  • Goodman Theatre: 0.8 mi
  • Oriental Theatre: 0.9 mi
  • Bank of America Theatre: 0.9 mi
  • State Street: 0.9 mi
  • Shubert Theatre: 0.9 mi
  • Macys: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Marina City: 0.9 mi
  • Harold Washington Library: 1 mi
  • Harold Washington College: 1 mi
  • Printers Square: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Chicago Cultural Center: 1 mi
  • Symphony Center: 1.1 mi
  • Chicago Architecture Foundation: 1.1 mi
  • Auditorium Building: 1.1 mi
  • Crown Fountain: 1.1 mi
  • Art Institute of Chicago: 1.1 mi
  • Cloud Gate: 1.1 mi
  • Wrigley Building: 1.2 mi
  • Prudential Plaza: 1.2 mi
  • Kendall College: 1.2 mi
  • Pritzker Pavilion: 1.2 mi
  • Harris Theater: 1.2 mi
  • Grant Park: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.2 mi
  • Tribune Tower: 1.3 mi
  • North Michigan Avenue: 1.3 mi
  • Holy Name Cathedral: 1.3 mi
  • Terra Museum of American Art: 1.4 mi
  • Buckingham Fountain: 1.4 mi
  • Washington Square Park: 1.4 mi
  • Polish Museum of America: 1.5 mi
  • Yacht Club: 1.5 mi

Dining

Dine Restaurant
Dine is a 1940's style American eatery offering a tasty combination of classic American dishes and contemporary comfort food. Created by Robert Polacek of the San Francisco based Puccini Group, this exciting 1940's inspired decor is well suited for the st
Athena
Located at the heart of downtown Chicago, come enjoy fine Greek architecture and art, with comfortable seating, warm fireplaces, and outdoor patio with an award winning view of the Chicago skyline. Come enjoy a piece of Greece! Free valet for all guests!

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Crowne Plaza CHICAGO METRO DOWNTOWN

Overall score

3.9 / 5
5.01.0
27 out of 106
Amenities:
4
Cleanliness:
4.5
Hotel staff:
4
Comfort:
4.4
Location:
4
Value:
4

85% would recommend to a friend.

Sort by:
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

1
5.01.0
Anonymous
Business
Wisconsin
Oct 17, 2010

Not good

Overpriced, kid at front desk didn't know much about area, resturants, etc. No concierge service. Room right next to elevator heard the noise all night, like a bus or train. Remote didn't work well, carpet dirty, light switch broke while we were in room. Just bad for the price, never again at this property.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

1
5.01.0
Anonymous
Business
Urbana, IL
Apr 2, 2011

Don't choose this one

I used to have a good experience in Crown Plaza at Dubai. However, the days at Crown Plaza Chicago is an awful experience. The room is pretty good. But the service is terrible. After I leave the hotel, I found a transaction of more than $200 on my credit card (it's not a pending deposit!) I tried to contact the hotel to figure out what it is but get no reply. They can't tell me what the money is for and refuse to refund the money. What's the difference between this and a stealer?!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
1
Comfort:
5
Location:
2
Value:
1
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

3
5.01.0
anna30
Business
Cleveland, OH
Aug 13, 2012

Would not stay there again ...

Overall, it was an everage experience. Staff wasn't friendly (even rude) ~ Had to wait hours to check in ... Room overall looked okay but bathroom doors are ridiculous. I wouldn't stay at Crown Plaza Hotel again and would not recomend for any of my friends and family

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
2
Value:
1
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Greek restaurants in walking distance

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

3
5.01.0
Vedderlover
Business
Omaha, NE
Aug 26, 2009

Nice hotel -

The hotel was nice. It was NOT wilth~in walking distance of the United Center like we thought. But just a short cab ride.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Entertainment tip: Short drive from hotel

To United Center

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

3
5.01.0
lmark33322
Business
Chicago, IL
Oct 19, 2010

Crowne Plaza Hotel

The hotel was decent looking and the accomadations were okay. This hotel was not over the top by any means, but paid over $300 for the night. There was an event going on, but the price was really high. One thing we all really liked about the room was it had a balcony and it had a great view of the city. Other than that it was an oridinary room. Didn't seem like much was around either. Also, the day we were heading out we called down 30minutes before we were going to leave for a taxi and the lady said they already had taxis all "lined" up already. When we got down there was no taxis available and waited for 15+ minutes before deciding to walk to find one. Seemed like others received the same response and it actually happend the day before to someone else. Not sure what the situation was there and why they said they had the taxis lined up and there were none at all.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Chicity Girl
Business
lombard, il
Mar 11, 2014

Great night out

We had a great time and everyone was hel[ful and nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
McDanitn
Business
Cleveland, OH
Apr 26, 2010

"Great location, nice hotel"

This hotel was in prime condition for downtown tourist attractions, as well as close to the United Center for the Bulls Playoff game that we attended. Great service and a clean environment.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Anonymous
Business
massachusetts
Oct 28, 2010

good place to stay

Great city,lots of museums,great architecture,beautiful water views.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Always smiles
Business
Chicago IL
Jan 22, 2012

Great overnight stay

I stayed with a friend Friday night, the night of the snow strom. Got a good rate for a last minute reservation. The front desk staff was very friendy, comfortable temperature in the room when we checked in. Room was clean, beds were very comforable. Great to have a restaurant in the hotel, our server Sam was very friendly, made some good suggestions for dinner. This was my 2nd stay at this hotel in the last 7 months, everything was great both times.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Dinner was very good. Breakfast buffet was wonderful, fruit was delicious.

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
delbi69
Business
Canton,il
Jun 15, 2012

Worked great for what i needed.

I needed a hotel within walking distance from union station for one night. The staff was very helpful and the hotel was nkice and clean. Had a great view of the city from the balcony.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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