Crowne Plaza CHICAGO METRO DOWNTOWN
http://www.orbitz.com/hotel/United_States--IL/Chicago/Crowne_Plaza_CHICAGO_METRO_DOWNTOWN.h112029/
Hotel Overview
Weekend getaway
Excellent! Friendly staff, great service. Very clean.
See full review
-
Big Mac Man
- Feb 4, 2013
Really clean and great location
Everything was fantastic. Great location. Great room service.
See full review
-
Lothos
- Jul 3, 2012
See downtown Chicago from a skyline-view balcony at hotel near the UC
The well-polished Crowne Plaza Hotel Chicago-Metro makes a convenient Chicago home base with a fitness center, two restaurants and a martini bar. At the closest hotel to the United Center, guests head west down Madison Avenue to catch the Chicago Bulls or Blackhawks or east to spend a day at Millennium Park. Free Wi-Fi pleases laptop travelers at this hotel near the University of Illinois, Willis Tower, downtown shops and financial institutions. See these and more from guest room balconies with sliding doors at the Crowne Plaza Hotel Chicago-Metro.
Amenities
- High-speed internet
- FREE parking
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Pets allowed
- Ice machine
- Activities
- Tennis
- Dining
- Restaurant
- Coffee maker in room
- Lounge
- Room service
- Services
- Business center
- Maid service
- ATM/Cash machine
- Safe deposit box
- Car rental desk
- Porters
- FAX
- Overhead projector
- White board
- Internet
- High-speed internet
- Parking
- FREE parking
- Parking
- Valet parking
- Accessibility
- Accessible facilities
- Room
- Satellite TV
- DVD player
- Cordless phone
- Phone with speaker
- Desk with lamp
- Free newspaper
- Hairdryer in room
- Cribs available
- Temperature control
- Ironing board
- Bath tub
Recommendations for you
Customers who viewed Crowne Plaza CHICAGO METRO DOWNTOWN also booked these hotels.
Hotel Map
- Nearby airports
- O'Hare International Airport, (ORD), 17.00, MI, SE; Midway International Airport, (MDW), 10.00, MI, NE;
- Area description
- Downtown, downtown
Nearby points of interest
- Union Station: 0.3 mi
- Carson Pirie Scott: 0.3 mi
- Chicago Mercantile Exchange: 0.4 mi
- Opera House: 0.4 mi
- Museum of Holography: 0.6 mi
- Sears Tower: 0.6 mi
- Cadillac Palace Theatre: 0.7 mi
- Merchandise Mart: 0.7 mi
- City Hall: 0.7 mi
- Chicago Board of Trade: 0.7 mi
- Hull House Museum: 0.7 mi
- UIC Pavilion: 0.8 mi
- Goodman Theatre: 0.8 mi
- Oriental Theatre: 0.9 mi
- Bank of America Theatre: 0.9 mi
- Union Station: 0.3 mi
- Carson Pirie Scott: 0.3 mi
- Chicago Mercantile Exchange: 0.4 mi
- Opera House: 0.4 mi
- Museum of Holography: 0.6 mi
- Sears Tower: 0.6 mi
- Cadillac Palace Theatre: 0.7 mi
- Merchandise Mart: 0.7 mi
- City Hall: 0.7 mi
- Chicago Board of Trade: 0.7 mi
- Hull House Museum: 0.7 mi
- UIC Pavilion: 0.8 mi
- Goodman Theatre: 0.8 mi
- Oriental Theatre: 0.9 mi
- Bank of America Theatre: 0.9 mi
- State Street: 0.9 mi
- Shubert Theatre: 0.9 mi
- Marshall Fields: 0.9 mi
- Chicago Theater: 0.9 mi
- Marina City: 0.9 mi
- Harold Washington Library: 1 mi
- Harold Washington College: 1 mi
- Printers Square: 1 mi
- Museum of Broadcast Communications: 1 mi
- Chicago Cultural Center: 1 mi
- Symphony Center: 1.1 mi
- Chicago Architecture Foundation: 1.1 mi
- Auditorium Building: 1.1 mi
- Crown Fountain: 1.1 mi
- Art Institute of Chicago: 1.1 mi
- Cloud Gate: 1.1 mi
- Wrigley Building: 1.2 mi
- Prudential Plaza: 1.2 mi
- Kendall College: 1.2 mi
- Pritzker Pavilion: 1.2 mi
- Harris Theater: 1.2 mi
- Grant Park: 1.2 mi
- Chicago - Mag Mile - Wacker Dr: 1.2 mi
- Tribune Tower: 1.3 mi
- North Michigan Avenue: 1.3 mi
- Holy Name Cathedral: 1.3 mi
- Terra Museum of American Art: 1.4 mi
- Buckingham Fountain: 1.4 mi
- Washington Square Park: 1.4 mi
- Polish Museum of America: 1.5 mi
Dining
- Dine Restaurant
- Retro 1940's American Eatery and Martini Bar offering American classics revived with a contemporary flair.
- MetroKlub
- MetroKlub offers a variety of gourmet options, each of which is certified kosher by Midwest Kosher, filling the void for downtown Chicago area visitors who adhere to the standards of glatt kosher.
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (78)
Ratings and reviews for Crowne Plaza CHICAGO METRO DOWNTOWN
- All travelers (78) 3.9 / 5
- Business (10) 3.7 / 5
- Couples (29) 4 / 5
- Families (13) 3.8 / 5
- Friends (20) 3.8 / 5
- Singles (6) 4.2 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.5
- Hotel staff:
- 4.2
- Room comfort:
- 4.4
- Location:
- 4.1
- Value:
- 3.8
86%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
So disappointed.
I'm not one to write negative reviews, but I couldn't NOT warn future guests. Valet was rude and only wanted your tips (didn't do anything to deserve my money), upon walking in, the front desk ignored us to chat it up with the bell hop, who should have been taking our luggage. We weren't greeted with a smile from anyone...after checking in, the front desk man wrote our room number on our key, slid it to us, and sent us on our way. He never pointed us in the direction to the elevators, nothing. He didn't even audibly tell us our room number. After getting into the room, things were just junky and awkward, shower drain was broke, bathroom door didn't give us any kind of privacy. We felt uncomfortable the whole time we stayed. Not one person made us feel welcome. We tried to engage some employees in casual conversation as well, only to be stared at blankly, with no response. When we were finally leaving and had our car pulled up, the bell hop just stood there and watched my fiancé load our luggage in the car until he saw me tip the valet, then he grabbed literally the last back from the cart and put it in the car. Weirdest place ever. I've been shown much greater hospitality at a Super 8. Crowne Plaza should be ashamed of themselves. I absolutely will never stay again. I'd rather pay $100 more and stay somewhere else.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 3
- Value:
- 1
Reviewer score
Would not recommend
Anonymous
Watch The Snobby Check In Clerk
The room was nicely put together but a bit small for the price tag. Sadly the front check in was a snob and barely wanted to let someone take our bags out at the last day. Other than that the staff was very nice. Dine was a wonderful restaurant to relax and have a great meal.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 4
- Value:
- 2
Dining tip:
Short walk from hotel
grocery,bridges,buildings,downtown
Reviewer score
Would recommend
soccerfreak
Wasn't the best hotel but was still nice
We decided to stay in Chicago for a night just as a getaway. We were able to have a nice dinner and visit a couple attractions Chicago has to offer. I thought the hotel wasn't too bad. I've been in better hotels for the price, but I thought the service was great!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Anonymous
pretty nice, except the parking
We were in town for a Bears football game so the location was important to us. The location was great! Really close to everything. The rooms were good, not as good as the preview showed (surprise). The only real problem was when we checked in the front desk informed us that it would cost an extra $36 to park our car at the hotel. I hate hidden charges.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 3
Sightseeing tip:
Short walk from hotel
The Sears Tower is a must see. The name has changed to the Willis Tower. Make sure to go to the Skydeck.
Reviewer score
Would not recommend
Anonymous
Not that special
The location was good for what I needed and very easy to get in and out of but the wi-fi code the front desk gave me was not correct.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 2
Reviewer score
Would recommend
Travelling Local
Good location & Pet friendly
We had a great visit at this hotel, it was exactly what we were looking for in regards to location, price and being pet friendly since we were travelling with our cat.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Dining tip:
Short walk from hotel
Some of the best Chicago restaurants are right down the street starting at Randolph & Halsted. It's a quick 5-10 minute walk away. Heading the opposite direction down Halsted is Greek town which also offers some great dining experiences.
Reviewer score
Would not recommend
E7BEN
Kind of rude
Hotel clerk was not too happy that I received free parking by booking through _bitz. He really tried to discredit it. "that will never happen again", he replied. "for that, I will not offer a free breakfast now". What the H? Not my fault. The bathroom door was no door. No privacy at all with that. It was clean, liked the view,(17th floor), good proximity to Willis Tower and eats. A few blocks walking distance. You're forced to do Valet Parking even though it's 50 ft away. I will not stay there no more only because of the check-in clerk. I didn't deserve that treatment. By booking through _rbitz, I assumed the amenities that were on the web site were valid and agreed upon with the Hotel but apparently, they are not. Call Hotel to make sure you won't have no trouble when you check-in and to make sure you get what your paying for online. Good luck!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 2
Dining tip:
Short walk from hotel
Awesome Chicage style pizza at Giordanos. Half a block from Willis Tower
Reviewer score
Would recommend
bem629
Nice rooms, decent location
Clean rooms, central location. Had a good stay, though the staff did not seem to go out of their way with helping us to check in early or leave a little late.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 3
- Value:
- 4
Dining tip:
Short walk from hotel
Greek-town restaurants are right around the corner -- makes for a nice lunch, esp. if your room isn't ready.
Reviewer score
Would recommend
Anonymous
modern hotel
excellent service, very nice hotel , clean , friendly staff, modern, nice room, trully an unspected stay
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 3
- Value:
- 5
Reviewer score
Would recommend
U2fans
Nice, Clean and Convienent
Wonderful hotel, very clean and tastefully decorated. Location was very convienent. An absolutely wonderful staff!!! Only complaint, wanted to purchase alacart breakfast item for room consumption but only had either room service or seated full service dining room. Would of liked another option.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
