$158 Avg/night
Rate based on Check-in: Aug 26, 2015 Check-out: Aug 29, 2015

Crowne Plaza CHICAGO METRO DOWNTOWN

3 stars
View map of 733 West Madison, Chicago, IL 60661

Hotel Overview

Ratings and reviews for Crowne Plaza CHICAGO METRO DOWNTOWN

Overall score

3.9 / 5
5.01.0
95 out of 95
Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4.2
Comfort:
4.4
Location:
4
Value:
3.9

87% would recommend to a friend.

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Sarah and friends 2014
Business
Milwaukee, Wisconsin
Jul 2, 2014

Management handled matters

Enjoyed location. Only fault was poor wireless signal which management handled appropriately.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Deerfield Steve
Business
Deerfield, IL
Aug 18, 2014

Very Solid Hotel

The Plaza was a exactly what I was looking for. I needed a clean, comfortable place that was centrally located in Chicago. it was very easy to get to because it was off the highway, had plenty of parking, and was walking distance to a lot of west loop night life. The hotel itself very good. Knowledgeable and kind staff and the room was very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Justin C.
Business
N/A
Apr 12, 2015

decent for what they had. still overpriced

everything was met. i really expected a tad better. but the staff was incredible and friendly that is what makes the experience great

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Beach traveler
Business
Allegan
Apr 21, 2015

Downtown Chicago

The hotel was conveniently located to the places we were visiting. The rooms were clean and staff was very pleasant. The food in the restaurant was good, and you got a lot for your money.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
attec9
Business
Schaumburg, IL, USA
Feb 28, 2012

concert

Very nive. Close to the train station. Balcony is nice to have.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
Big Mac Man
Business
Syracuse, NY
Feb 4, 2013

Weekend getaway

Excellent! Friendly staff, great service. Very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

You have to visit Mariani's Super Market right across the street from the Crowne! So convenient and best supermarket I have ever been in!

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
Emma Sun
Business
Minneapolis, Minnesota
Jul 4, 2013

Fantastic location and service!

Clean and comfortable room with a small balcony so the view is better than expected. Location is great! 10 min walk to downtown and attractions! Also the parking is FREE and the staff is very kind. It's valet parking but it won't take more than 3 minutes to retrieve my car! Breakfast is not included but it's not a big deal. If you stay for breakfast at the diner on ground floor, don't order omelet; it's not good. Will definitely recommend this hotel to my friends!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
scarlettsu
Business
INDIANA
Aug 11, 2013

hotel

very clean, neat very friendly to the pet and nice employees

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
Smooth Donny B
Business
Champaign Illinois
Sep 1, 2013

Wonderful overnight getway!

My wife and I took an overnight get away for a concert. The hotel was beautiful and romantic and only a 5she minute cab ride from the train station. The restaurant, Dine, was beautiful and delicious! The staff was great and friendly. The valet attendants were courteous & arranged transportation to and from the concert and back to the train station. The room was gorgeous, comfortable and spotless. Also, great handicapped accessibility. They also offer babysitting.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

Short walk to designer stores!

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
Bobbyxit5b
Business
Jersey city , nj
Sep 11, 2013

Saved me

Was at another hotel in Chicago that we hated and scrambled to find another place and got into this place. What a lifesaver. This place was great. I fully recommend to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Skip uno and Genos, check out Lou Malnatis for deep dish

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