$100 Avg/night
Rate based on Check-in: Dec 20, 2014 Check-out: Dec 22, 2014

Crowne Plaza CHICAGO METRO DOWNTOWN

3 stars
733 West Madison, Chicago, IL 60661
Hotel Overview
Reviewer score
3.9
out of 5
99 reviews
Saved me

Was at another hotel in Chicago that we hated and scrambled to find another place and got into this... See full review

  • Bobbyxit5b
  • Sep 11, 2013
Wonderful overnight getway!

My wife and I took an overnight get away for a concert. The hotel was beautiful and romantic and... See full review

  • Smooth Donny B
  • Sep 1, 2013
See downtown Chicago from a skyline-view balcony at hotel near the UC
The well-polished Crowne Plaza Hotel Chicago-Metro makes a convenient Chicago home base with a fitness center, two restaurants and a martini bar. At the closest hotel to the United Center, guests head west down Madison Avenue to catch the Chicago Bulls or Blackhawks or east to spend a day at Millennium Park. Free Wi-Fi pleases laptop travelers at this hotel near the University of Illinois, Willis Tower, downtown shops and financial institutions. See these and more from guest room balconies with sliding doors at the Crowne Plaza Hotel Chicago-Metro.

 

Highlights
  • Two restaurants, including a kosher deli open for lunch
  • Fitness center and 24-hour business center
  • Rooms offer a balcony for fresh air and skyline views
  • Free high-speed wireless Internet access throughout the hotel
  • The closest hotel to Chicago Bulls and Blackhawks games at United Center

 

Rooms
Comfortable rooms open to a balcony with skyline views at the Crowne Plaza Hotel Chicago-Metro. Prop up on the soft, contemporary headboard with integrated spotlight reading lamps to watch the flat-screen TV, connect with friends and family via free high-speed wireless Internet access or read the free morning newspaper delivered to the door. A coffee maker, CD player, workdesk and express video check-out add convenience. Book an executive suite to enjoy two TVs plus a separate living room, just right for late-night power meetings or families who appreciate extra space. Inquire about pet-friendly rooms for small pets at the Crowne Plaza Hotel Chicago-Metro (fees apply).

 

Features
The Crowne Plaza Hotel Chicago-Metro offers valet parking (fees apply) and sits across the street from a grocery store for snacks or essentials. Inside the hotel, Dine restaurant, a retro 1940s-style eatery, puts a tasty twist on American classics and is connected to the Martini Bar. The Crowne Plaza Hotel Chicago-Metro is one of the only hotels in downtown Chicago offering a full-service, certified kosher restaurant, MetroKlub, where the business set orders thinly sliced pastrami and corned beef sandwiches on rye.

 

Transportation
  • Midway International Airport (10 mi/16.1 km)
  • O'Hare International Airport (17 mi/27.3 km)
  • Subway and train stations (0.5 mi/0.9 km)

 

Attractions
  • Willis Tower (0.7 mi/1.2 km)
  • Art Institute of Chicago (1.2 mi/1.9 km)
  • Millennium Park (1.2 mi/2 km)
  • Magnificent Mile (1.9 mi/3.1 km)
  • Soldier Field (3 mi/4.9 km)
  • Navy Pier (3.3 mi/5.3 km)
  • U.S. Cellular Field (4.5 mi/7.3 km)
  • McCormick Place (4.6 mi/7.4 km)
  • Lincoln Park Zoo (5.3 mi/8.6 km)
  • Field Museum of Natural History (5.4 mi/8.7 km)
  • Wrigley Field (5.6 mi/9 km)

 

Business
  • Free high-speed wireless Internet access throughout the hotel
  • 24-hour business center
  • Copy, fax and print services
  • Nine meeting rooms accommodate up to 600 people

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Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Ice machine
Activities
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
ATM/Cash machine
In-Room Safe
Car rental desk
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Union Station: 0.3 mi
  • Chicago Mercantile Exchange: 0.4 mi
  • Opera House: 0.4 mi
  • Museum of Holography: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Hull House Museum: 0.7 mi
  • UIC Pavilion: 0.8 mi
  • Goodman Theatre: 0.8 mi
  • Oriental Theatre: 0.9 mi
  • Bank of America Theatre: 0.9 mi
  • State Street: 0.9 mi
  • Union Station: 0.3 mi
  • Chicago Mercantile Exchange: 0.4 mi
  • Opera House: 0.4 mi
  • Museum of Holography: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Hull House Museum: 0.7 mi
  • UIC Pavilion: 0.8 mi
  • Goodman Theatre: 0.8 mi
  • Oriental Theatre: 0.9 mi
  • Bank of America Theatre: 0.9 mi
  • State Street: 0.9 mi
  • Shubert Theatre: 0.9 mi
  • Macys: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Marina City: 0.9 mi
  • Harold Washington Library: 1 mi
  • Harold Washington College: 1 mi
  • Printers Square: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Chicago Cultural Center: 1 mi
  • Symphony Center: 1.1 mi
  • Chicago Architecture Foundation: 1.1 mi
  • Auditorium Building: 1.1 mi
  • Crown Fountain: 1.1 mi
  • Art Institute of Chicago: 1.1 mi
  • Cloud Gate: 1.1 mi
  • Wrigley Building: 1.2 mi
  • Prudential Plaza: 1.2 mi
  • Kendall College: 1.2 mi
  • Pritzker Pavilion: 1.2 mi
  • Harris Theater: 1.2 mi
  • Grant Park: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.2 mi
  • Tribune Tower: 1.3 mi
  • North Michigan Avenue: 1.3 mi
  • Holy Name Cathedral: 1.3 mi
  • Terra Museum of American Art: 1.4 mi
  • Buckingham Fountain: 1.4 mi
  • Washington Square Park: 1.4 mi
  • Polish Museum of America: 1.5 mi
  • Yacht Club: 1.5 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (99)

Ratings and reviews for Crowne Plaza CHICAGO METRO DOWNTOWN

Overall score

3.8 / 5
5.01.0
9 out of 99
Amenities:
3.8
Room cleanliness:
4.6
Hotel staff:
4.1
Room comfort:
4.2
Location:
4
Value:
4

89% would recommend to a friend.

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
DebJam
Business
Mankato, MN, USA
Jun 6, 2014

Worked well for me

I had business in this area, so the location was perfect for me. The hotel is really east to get to - just exit off of I 90 and drive right in. The staff was excellent, the room was nice, and there were lots of pillows to choose from. I didn't eat here so have no insight about that. I walked the neighborhood a bit and felt safe. There are plenty of places to eat and drink w/in walking distance. I would stay here again. It is pet friendly (30 lbs. or less) but I didn't see any grass, so keep that in mind if you travel w/ a dog.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
getaway mommy
Business
chicago,
Jul 12, 2013

great value

perfect location. close to downtown. great view. great customer service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

1
5.01.0
TravelerMike5555
Business
Northern Chicago Suburb
Jun 17, 2013

HORRIBLE! STAY AWAY! RUDE STAFF! NOT REALLY FREE PARKING!!! :(

The staff was rude and not very helpful. They seemed exhausted and short on temper. Although it says that this hotel has FREE parking. Not really. They have valet parking - which is a pain because they usually take 10 to 15 minutes to retrieve your car. AND, THEY ALWAYS WANT A TIP EVERY TIME YOU HAVE THE CAR PARKED OR RETRIEVED. I paid nearly $30 on valet tips for a stay of only 18 hours; I took out my car 3 times only. I would recommend a hotel with a more professional staff that is not so rude and eager to grab your money and run. Also, for the money they charge, you can get much more elsewhere with better amenities. Having some sort of real concierge service would have been nice. This hotel missed all the marks. Pass this one up, guys. It's a rip off! :(

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Money-saving tip: Short walk from hotel

GO STAY AT A BETTER HOTEL! YOU'LL LOVE YOURSELF FOR IT! STAY AT THIS HOTEL AND YOU WILL REGRET IT BIG TIME! THERE ARE BETTER HOTELS WITHIN WALKING DISTANCE OF THIS SO-CALLED HOTEL.

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
judge linda
Business
Minneapolis
Nov 5, 2012

downtown stay

It was just fine m- especially the friendly and helpful staff; the restaurant (Dine) is very conmfortable and fine.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
Lothos
Business
St Louis, Missouri
Jul 3, 2012

Really clean and great location

Everything was fantastic. Great location. Great room service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Tadel3
Business
Lake in the Hills, IL, USA
Mar 5, 2012

Perfect for a night

Stayed there for a night and was exactly what I needed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Anonymous
Business
Columbia, Maryland
Aug 7, 2010

Trip to Chicago

I arrived at the Crowne Plaza - Chicago Metro on Wednesday 8/4/10, the staff was friendly and attentive, gave me my requested room. I liked the location because it was near a transit stop and it only cost me a total of five dollars and eighty-five cents to get from the airport using the subway and a cab from the drop off station , very convienient. I liked my room because it faced downtown Chicago and I could walk to everything. Overall my trip was fantastic.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

If you enjoy walking, this is great exercise from the hotel to Millenium Park and downtown.

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Anonymous
Business
Illinois
Sep 21, 2009

Crowne Plaza Chicago Metro

The staff was very good -- courteous reception at the valet and desk. The room was wonderful!... Crowne Plazas have very comfortable bedding so I enjoyed that (again) and slept really well after the concert. Good location next to I-90 (but can't hear it in the room) and just up the street from the United Center -- a $7 taxi ride to the Mag' Mile. The elevators had a bit of a weird smell, but that'd be the only constructive criticism I'd have for them.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
TeeWrecks
Business
CT
May 9, 2009

Nice hotel...free internet...

Enjoyed the hotel. Was there for a conference. Bad side is that it isn't right downtown. It's close, but you have to take a taxi to get around. Good side: clean room, nice beds, free internet.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

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