$89 Avg/night
Rate based on Check-in: Jan 3, 2015 Check-out: Jan 4, 2015

Crowne Plaza CHICAGO METRO DOWNTOWN

3 stars
733 West Madison, Chicago, IL 60661
Hotel Overview
Reviewer score
3.9
out of 5
99 reviews
Saved me

Was at another hotel in Chicago that we hated and scrambled to find another place and got into this... See full review

  • Bobbyxit5b
  • Sep 11, 2013
Wonderful overnight getway!

My wife and I took an overnight get away for a concert. The hotel was beautiful and romantic and... See full review

  • Smooth Donny B
  • Sep 1, 2013
See downtown Chicago from a skyline-view balcony at hotel near the UC
The well-polished Crowne Plaza Hotel Chicago-Metro makes a convenient Chicago home base with a fitness center, two restaurants and a martini bar. At the closest hotel to the United Center, guests head west down Madison Avenue to catch the Chicago Bulls or Blackhawks or east to spend a day at Millennium Park. Free Wi-Fi pleases laptop travelers at this hotel near the University of Illinois, Willis Tower, downtown shops and financial institutions. See these and more from guest room balconies with sliding doors at the Crowne Plaza Hotel Chicago-Metro.

 

Highlights
  • Two restaurants, including a kosher deli open for lunch
  • Fitness center and 24-hour business center
  • Rooms offer a balcony for fresh air and skyline views
  • Free high-speed wireless Internet access throughout the hotel
  • The closest hotel to Chicago Bulls and Blackhawks games at United Center

 

Rooms
Comfortable rooms open to a balcony with skyline views at the Crowne Plaza Hotel Chicago-Metro. Prop up on the soft, contemporary headboard with integrated spotlight reading lamps to watch the flat-screen TV, connect with friends and family via free high-speed wireless Internet access or read the free morning newspaper delivered to the door. A coffee maker, CD player, workdesk and express video check-out add convenience. Book an executive suite to enjoy two TVs plus a separate living room, just right for late-night power meetings or families who appreciate extra space. Inquire about pet-friendly rooms for small pets at the Crowne Plaza Hotel Chicago-Metro (fees apply).

 

Features
The Crowne Plaza Hotel Chicago-Metro offers valet parking (fees apply) and sits across the street from a grocery store for snacks or essentials. Inside the hotel, Dine restaurant, a retro 1940s-style eatery, puts a tasty twist on American classics and is connected to the Martini Bar. The Crowne Plaza Hotel Chicago-Metro is one of the only hotels in downtown Chicago offering a full-service, certified kosher restaurant, MetroKlub, where the business set orders thinly sliced pastrami and corned beef sandwiches on rye.

 

Transportation
  • Midway International Airport (10 mi/16.1 km)
  • O'Hare International Airport (17 mi/27.3 km)
  • Subway and train stations (0.5 mi/0.9 km)

 

Attractions
  • Willis Tower (0.7 mi/1.2 km)
  • Art Institute of Chicago (1.2 mi/1.9 km)
  • Millennium Park (1.2 mi/2 km)
  • Magnificent Mile (1.9 mi/3.1 km)
  • Soldier Field (3 mi/4.9 km)
  • Navy Pier (3.3 mi/5.3 km)
  • U.S. Cellular Field (4.5 mi/7.3 km)
  • McCormick Place (4.6 mi/7.4 km)
  • Lincoln Park Zoo (5.3 mi/8.6 km)
  • Field Museum of Natural History (5.4 mi/8.7 km)
  • Wrigley Field (5.6 mi/9 km)

 

Business
  • Free high-speed wireless Internet access throughout the hotel
  • 24-hour business center
  • Copy, fax and print services
  • Nine meeting rooms accommodate up to 600 people

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Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Ice machine
Activities
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
ATM/Cash machine
In-Room Safe
Car rental desk
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board
Bath tub

Nearby points of interest

  • Union Station: 0.3 mi
  • Chicago Mercantile Exchange: 0.4 mi
  • Opera House: 0.4 mi
  • Museum of Holography: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Hull House Museum: 0.7 mi
  • UIC Pavilion: 0.8 mi
  • Goodman Theatre: 0.8 mi
  • Oriental Theatre: 0.9 mi
  • Bank of America Theatre: 0.9 mi
  • State Street: 0.9 mi
  • Union Station: 0.3 mi
  • Chicago Mercantile Exchange: 0.4 mi
  • Opera House: 0.4 mi
  • Museum of Holography: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Hull House Museum: 0.7 mi
  • UIC Pavilion: 0.8 mi
  • Goodman Theatre: 0.8 mi
  • Oriental Theatre: 0.9 mi
  • Bank of America Theatre: 0.9 mi
  • State Street: 0.9 mi
  • Shubert Theatre: 0.9 mi
  • Macys: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Marina City: 0.9 mi
  • Harold Washington Library: 1 mi
  • Harold Washington College: 1 mi
  • Printers Square: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Chicago Cultural Center: 1 mi
  • Symphony Center: 1.1 mi
  • Chicago Architecture Foundation: 1.1 mi
  • Auditorium Building: 1.1 mi
  • Crown Fountain: 1.1 mi
  • Art Institute of Chicago: 1.1 mi
  • Cloud Gate: 1.1 mi
  • Wrigley Building: 1.2 mi
  • Prudential Plaza: 1.2 mi
  • Kendall College: 1.2 mi
  • Pritzker Pavilion: 1.2 mi
  • Harris Theater: 1.2 mi
  • Grant Park: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.2 mi
  • Tribune Tower: 1.3 mi
  • North Michigan Avenue: 1.3 mi
  • Holy Name Cathedral: 1.3 mi
  • Terra Museum of American Art: 1.4 mi
  • Buckingham Fountain: 1.4 mi
  • Washington Square Park: 1.4 mi
  • Polish Museum of America: 1.5 mi
  • Yacht Club: 1.5 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (99)

Ratings and reviews for Crowne Plaza CHICAGO METRO DOWNTOWN

Overall score

3.9 / 5
5.01.0
99 out of 99
Amenities:
3.9
Room cleanliness:
4.5
Hotel staff:
4.2
Room comfort:
4.4
Location:
4
Value:
4

88% would recommend to a friend.

Sort by:
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
U2fans
Business
Springfield, IL
Sep 24, 2009

Nice, Clean and Convienent

Wonderful hotel, very clean and tastefully decorated. Location was very convienent. An absolutely wonderful staff!!! Only complaint, wanted to purchase alacart breakfast item for room consumption but only had either room service or seated full service dining room. Would of liked another option.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Anonymous
Business
Illinois
Sep 21, 2009

Crowne Plaza Chicago Metro

The staff was very good -- courteous reception at the valet and desk. The room was wonderful!... Crowne Plazas have very comfortable bedding so I enjoyed that (again) and slept really well after the concert. Good location next to I-90 (but can't hear it in the room) and just up the street from the United Center -- a $7 taxi ride to the Mag' Mile. The elevators had a bit of a weird smell, but that'd be the only constructive criticism I'd have for them.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
A very happy couple
Business
Peoria, IL
Sep 20, 2009

Great stay, will come back!!

We loved the modern classy room and the balcony! There was music playing late into the night and we could hear it from the 15th floor...which we didn't mind at all. The hotel was comfortable and casual and had a nice restaurant and martini bar attached with a great atmosphere. It was within walking distance to the green/pink CTA lines which we took advantage of and the bell hops were very helpful in getting a cab if we needed one. We were also comfortable storing our bag in their luggage storage room after we checked out so we wouldn't have to lug it around the rest of the day before leaving town. The staff was very friendly and polite. The only problem with the room was very minor issues like the TV remote not working properly, there was a piece of baseboard loose that hindered the sliding bathroom door from opening at first and the small lights above the bed didn't work. We didn't complain about these things as they didn't really bother us too much. Over all were were very pleased with the stay and would come back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Anonymous
Business
Philadelphia,PA
Sep 14, 2009

modern hotel

excellent service, very nice hotel , clean , friendly staff, modern, nice room, trully an unspected stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Boston, Ma
Business
Boston, MA
Sep 14, 2009

Definitely recommended

This hotel is right on the edge of downtown. It's only a few blocks from the Sears Tower. But, if you don't feel like walking too much, buses and trains can take you anywhere in the city. A bus stop is literally across the street from the hotel and it's only about 10-15 minute ride up to the lake front (Millennium Park/Art Institute/Gold Coast/Magnificent Mile). You're also next door to many essentials - two Starbucks, Walgreens, and a supermarket. Our room had a really modern feel and was super clean and comfortable. I think I read that the hotel was either built or remodeled in 2005. It definitely seemed up to date. I believe there is free Wi-Fi, but we were not traveling with a computer. The hotel has a small business center with four 4 computers available to guest for free. Unfortunately, they were having an issue with the printer when we were there, but the front desk staff offered to print our boarding passes in their office - they definitely went above and beyond.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Anonymous
Business
STL
Aug 31, 2009

Greek Town

Pleasant decor, clean, friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

3
5.01.0
Vedderlover
Business
Omaha, NE
Aug 26, 2009

Nice hotel -

The hotel was nice. It was NOT wilth~in walking distance of the United Center like we thought. But just a short cab ride.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Entertainment tip: Short drive from hotel

To United Center

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
Ladez
Business
Saint Louis, MO
Aug 17, 2009

Awesome views!

The best part of our room was that the Balcony had a spectacular view of Willis Towers. The room was nicely maintained and the room service was up to the mark. Parking in downtown is always costly but here it was $36 overnight, a bit costly though. We found a public pay and park right opposite to the Hotel entrance for $20 overnight parking and parked there for the second day/night.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Do take the Chicago Architecture Foundation's River Cruise... Amazing views of Chicago Skyline and loads of information.

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
Anonymous
Business
Missouri
Aug 16, 2009

A 7 Hour Tour

We did a lot in 7 hours. Stood on the ledge at Willis Towers, go after 1pm, shorter lines. Visited Navy Pier and rode 2 rides and watched the Air and Water show that was occuring that weekend, then when ended at the Science and Industry Museum, but missed the U505 sub tour. Plan only one or 2 items per day, so you can enjoy each of them to the fullest. Put an intinery together at home then go online and locate the buses you need and there location from your hotel. That is an easy way to navigate the city. If you enjoy Greek food then this hotel would be perfect because it is located in Greektown. It is about a 10-15 min walk from the train station. The room was relaxing in a modern decor. We had a corner room with city lights, but no chairs on the balcony so we could enjoy them.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Money-saving tip: Not Applicable

Go on line and locate the CTA (bus)route. It was a great time saver and the drivers were very helpful. One day ticket is $5.75 at CVS pharmacy and one direction ride is $2.50. We weren't thrilled with our 1day Chicago Go cards, so I wouldn't promote their use.

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
bem629
Business
Royal Oak, MI
Aug 10, 2009

Nice rooms, decent location

Clean rooms, central location. Had a good stay, though the staff did not seem to go out of their way with helping us to check in early or leave a little late.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Greek-town restaurants are right around the corner -- makes for a nice lunch, esp. if your room isn't ready.

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