Crowne Plaza CHICAGO METRO DOWNTOWN

3 stars
View map of 733 West Madison, Chicago, IL 60661

Hotel Overview

3.9/5

Overall score

88%

Would recommend

Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4.2
Comfort:
4.4
Location:
4
Value:
4
See downtown Chicago from a skyline-view balcony at hotel near the UC
The well-polished Crowne Plaza Hotel Chicago-Metro makes a convenient Chicago home base with a fitness center, two restaurants and a martini bar. At the closest hotel to the United Center, guests head west down Madison Avenue to catch the Chicago Bulls or Blackhawks or east to spend a day at Millennium Park. Free Wi-Fi pleases laptop travelers at this hotel near the University of Illinois, Willis Tower, downtown shops and financial institutions. See these and more from guest room balconies with sliding doors at the Crowne Plaza Hotel Chicago-Metro.

 

Highlights
  • Two restaurants, including a kosher deli open for lunch
  • Fitness center and 24-hour business center
  • Rooms offer a balcony for fresh air and skyline views
  • Free high-speed wireless Internet access throughout the hotel
  • The closest hotel to Chicago Bulls and Blackhawks games at United Center

 

Rooms
Comfortable rooms open to a balcony with skyline views at the Crowne Plaza Hotel Chicago-Metro. Prop up on the soft, contemporary headboard with integrated spotlight reading lamps to watch the flat-screen TV, connect with friends and family via free high-speed wireless Internet access or read the free morning newspaper delivered to the door. A coffee maker, CD player, workdesk and express video check-out add convenience. Book an executive suite to enjoy two TVs plus a separate living room, just right for late-night power meetings or families who appreciate extra space. Inquire about pet-friendly rooms for small pets at the Crowne Plaza Hotel Chicago-Metro (fees apply).

 

Features
The Crowne Plaza Hotel Chicago-Metro offers valet parking (fees apply) and sits across the street from a grocery store for snacks or essentials. Inside the hotel, Dine restaurant, a retro 1940s-style eatery, puts a tasty twist on American classics and is connected to the Martini Bar. The Crowne Plaza Hotel Chicago-Metro is one of the only hotels in downtown Chicago offering a full-service, certified kosher restaurant, MetroKlub, where the business set orders thinly sliced pastrami and corned beef sandwiches on rye.

 

Transportation
  • Midway International Airport (10 mi/16.1 km)
  • O'Hare International Airport (17 mi/27.3 km)
  • Subway and train stations (0.5 mi/0.9 km)

 

Attractions
  • Willis Tower (0.7 mi/1.2 km)
  • Art Institute of Chicago (1.2 mi/1.9 km)
  • Millennium Park (1.2 mi/2 km)
  • Magnificent Mile (1.9 mi/3.1 km)
  • Soldier Field (3 mi/4.9 km)
  • Navy Pier (3.3 mi/5.3 km)
  • U.S. Cellular Field (4.5 mi/7.3 km)
  • McCormick Place (4.6 mi/7.4 km)
  • Lincoln Park Zoo (5.3 mi/8.6 km)
  • Field Museum of Natural History (5.4 mi/8.7 km)
  • Wrigley Field (5.6 mi/9 km)

 

Business
  • Free high-speed wireless Internet access throughout the hotel
  • 24-hour business center
  • Copy, fax and print services
  • Nine meeting rooms accommodate up to 600 people

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Ice machine
Activities
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
ATM/Cash machine
In-Room Safe
Car rental desk
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board
Bath tub

Hotel Map

41.8818 -87.6451
Nearby airports
O'Hare International Airport, (ORD), 17.00, MI, SE; Midway International Airport, (MDW), 10.00, MI;
Area description
Downtown, downtown

Nearby points of interest

  • Union Station: 0.3 mi
  • Chicago Mercantile Exchange: 0.4 mi
  • Opera House: 0.4 mi
  • Museum of Holography: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Hull House Museum: 0.7 mi
  • UIC Pavilion: 0.8 mi
  • Goodman Theatre: 0.8 mi
  • Oriental Theatre: 0.9 mi
  • Bank of America Theatre: 0.9 mi
  • State Street: 0.9 mi
  • Union Station: 0.3 mi
  • Chicago Mercantile Exchange: 0.4 mi
  • Opera House: 0.4 mi
  • Museum of Holography: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Hull House Museum: 0.7 mi
  • UIC Pavilion: 0.8 mi
  • Goodman Theatre: 0.8 mi
  • Oriental Theatre: 0.9 mi
  • Bank of America Theatre: 0.9 mi
  • State Street: 0.9 mi
  • Shubert Theatre: 0.9 mi
  • Macys: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Marina City: 0.9 mi
  • Harold Washington Library: 1 mi
  • Harold Washington College: 1 mi
  • Printers Square: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Chicago Cultural Center: 1 mi
  • Symphony Center: 1.1 mi
  • Chicago Architecture Foundation: 1.1 mi
  • Auditorium Building: 1.1 mi
  • Crown Fountain: 1.1 mi
  • Art Institute of Chicago: 1.1 mi
  • Cloud Gate: 1.1 mi
  • Wrigley Building: 1.2 mi
  • Prudential Plaza: 1.2 mi
  • Kendall College: 1.2 mi
  • Pritzker Pavilion: 1.2 mi
  • Harris Theater: 1.2 mi
  • Grant Park: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.2 mi
  • Tribune Tower: 1.3 mi
  • North Michigan Avenue: 1.3 mi
  • Holy Name Cathedral: 1.3 mi
  • Terra Museum of American Art: 1.4 mi
  • Buckingham Fountain: 1.4 mi
  • Washington Square Park: 1.4 mi
  • Polish Museum of America: 1.5 mi
  • Yacht Club: 1.5 mi

Dining

Dine Restaurant
Dine is a 1940's style American eatery offering a tasty combination of classic American dishes and contemporary comfort food. Created by Robert Polacek of the San Francisco based Puccini Group, this exciting 1940's inspired decor is well suited for the st
Athena
Located at the heart of downtown Chicago, come enjoy fine Greek architecture and art, with comfortable seating, warm fireplaces, and outdoor patio with an award winning view of the Chicago skyline. Come enjoy a piece of Greece! Free valet for all guests!

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (102)

Ratings and reviews for Crowne Plaza CHICAGO METRO DOWNTOWN

Overall score

3.9 / 5
5.01.0
102 out of 102
Amenities:
3.9
Cleanliness:
4.5
Hotel staff:
4.2
Comfort:
4.4
Location:
4
Value:
4

88% would recommend to a friend.

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
nessa3241
Business
chicago, il
Jan 6, 2013

weekend of solitude

Everything was perfect, with the exception of the wireless wifi. I was unable to use my computer.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

5 mins from loop if your in a car.

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
K. Lev
Business
Washington, DC
Dec 10, 2012

Great room and Service!

My mother and I were very pleased with the hotel overall. We arrived around 1pm and were able to check in. Our room was clean and quiet with very comfortable beds and a great thermostat. The TV remote needed a new battery, but still worked. The light fixtures and bathroom amenities were all new and very stylist. The mattresses, pillows and sheets were extremely comfortable and CLEAN. The food at DINE, the hotel restaurant, was afforable ($10 breakfasts) and delicious. The lobby was always clean and smelled nice. The staff were extremely nice and attentive. Only complaint was that the location was far from a metro stop. However, many bus stops were close and convenient. Overall, a great stay at a great hotel!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

DINE had delicious breakfasts at affordable prices! The omelets and French toast were amazing! Only $10 each!

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

1
5.01.0
Fourka
Business
Indiana
Nov 13, 2012

So disappointed.

I'm not one to write negative reviews, but I couldn't NOT warn future guests. Valet was rude and only wanted your tips (didn't do anything to deserve my money), upon walking in, the front desk ignored us to chat it up with the bell hop, who should have been taking our luggage. We weren't greeted with a smile from anyone...after checking in, the front desk man wrote our room number on our key, slid it to us, and sent us on our way. He never pointed us in the direction to the elevators, nothing. He didn't even audibly tell us our room number. After getting into the room, things were just junky and awkward, shower drain was broke, bathroom door didn't give us any kind of privacy. We felt uncomfortable the whole time we stayed. Not one person made us feel welcome. We tried to engage some employees in casual conversation as well, only to be stared at blankly, with no response. When we were finally leaving and had our car pulled up, the bell hop just stood there and watched my fiancé load our luggage in the car until he saw me tip the valet, then he grabbed literally the last back from the cart and put it in the car. Weirdest place ever. I've been shown much greater hospitality at a Super 8. Crowne Plaza should be ashamed of themselves. I absolutely will never stay again. I'd rather pay $100 more and stay somewhere else.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
judge linda
Business
Minneapolis
Nov 5, 2012

downtown stay

It was just fine m- especially the friendly and helpful staff; the restaurant (Dine) is very conmfortable and fine.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Cass and Milly
Business
Winona, MN
Oct 28, 2012

We thoroughly enjoyed our stay!

The room was very comfortable and the staff was really accommodating. It's close to a 24 hour Walgreens and many bus routes, the only negative was the $36 charge for parking. Don't bring a car if possible.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
MB459
Business
Atlanta
Oct 25, 2012

Great getaway.

Had a terrific experience. Would definitely recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
SCUMhater
Business
Michigan
Sep 6, 2012

Extended holiday weekend

This was our second stay here in less than a year. We find it to be very comfortable and the location is great. There is a very easy acces back on to I-94. The only problem we have with the hotel is having to pay $36.00 a night for parking. We do understand the parking issues that faces Chicago, but for a hotel guest to have to pay such a high rate is a bit absurd.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
BuisnessCasual
Business
Allentown, PA
Aug 20, 2012

Close to Blue Line

Clean hotel, nice location. Took the Blue Line from O'hare to the Clinton stop, Crowne Plaza is less than a mile away, so it's walkable. The room was clean and had a nice desk/workspace, free wifi.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

3
5.01.0
anna30
Business
Cleveland, OH
Aug 13, 2012

Would not stay there again ...

Overall, it was an everage experience. Staff wasn't friendly (even rude) ~ Had to wait hours to check in ... Room overall looked okay but bathroom doors are ridiculous. I wouldn't stay at Crown Plaza Hotel again and would not recomend for any of my friends and family

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
2
Value:
1
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Greek restaurants in walking distance

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Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Perez D
Business
Anaheim, CA
Aug 10, 2012

great location, great price

only about 1 mile from the downtown loop area. In Chicago you quickly realize that everyone walks, so the daily walk to downtown or around the city for that matter becomes part of the adventure. There is a 24 hr Walgreens right next door so that helps when you need something. The staff is great, our flight wasnt until late in the afternoon the day we checked out, so the staff willingly held our luggage for us while we went out on the town to kill time. You go to Chicago for the deep dish pizza of course, however the day i arrived there was a ridiculous thunder storm, so i could go out on the town right away, i was hungry so i ate at the hotel restaurant, its called Dine, very little Menu selection, only thing i can recommend if you eat there is the Mac and Cheese, its actually really good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

on Sundays (and only Sundays) there is the Maxwell Street Market. in the Street Market there is a taco stand called Rubi's. That food will change your life. I recommend any of their quesadillas.

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