$128 Avg/night
Rate based on Check-in: Aug 24, 2014 Check-out: Aug 25, 2014

Crowne Plaza CHICAGO METRO DOWNTOWN

3 stars
733 WEST MADISON, CHICAGO, IL 60661
Hotel Overview
Reviewer score
3.9
out of 5
146 reviews
Saved me

Was at another hotel in Chicago that we hated and scrambled to find another place and got into this... See full review

  • Bobbyxit5b
  • Sep 11, 2013
Wonderful overnight getway!

My wife and I took an overnight get away for a concert. The hotel was beautiful and romantic and... See full review

  • Smooth Donny B
  • Sep 1, 2013
See downtown Chicago from a skyline-view balcony at hotel near the UC
The well-polished Crowne Plaza Hotel Chicago-Metro makes a convenient Chicago home base with a fitness center, two restaurants and a martini bar. At the closest hotel to the United Center, guests head west down Madison Avenue to catch the Chicago Bulls or Blackhawks or east to spend a day at Millennium Park. Free Wi-Fi pleases laptop travelers at this hotel near the University of Illinois, Willis Tower, downtown shops and financial institutions. See these and more from guest room balconies with sliding doors at the Crowne Plaza Hotel Chicago-Metro.

 

Highlights
  • Two restaurants, including a kosher deli open for lunch
  • Fitness center and 24-hour business center
  • Rooms offer a balcony for fresh air and skyline views
  • Free high-speed wireless Internet access throughout the hotel
  • The closest hotel to Chicago Bulls and Blackhawks games at United Center

 

Rooms
Comfortable rooms open to a balcony with skyline views at the Crowne Plaza Hotel Chicago-Metro. Prop up on the soft, contemporary headboard with integrated spotlight reading lamps to watch the flat-screen TV, connect with friends and family via free high-speed wireless Internet access or read the free morning newspaper delivered to the door. A coffee maker, CD player, workdesk and express video check-out add convenience. Book an executive suite to enjoy two TVs plus a separate living room, just right for late-night power meetings or families who appreciate extra space. Inquire about pet-friendly rooms for small pets at the Crowne Plaza Hotel Chicago-Metro (fees apply).

 

Features
The Crowne Plaza Hotel Chicago-Metro offers valet parking (fees apply) and sits across the street from a grocery store for snacks or essentials. Inside the hotel, Dine restaurant, a retro 1940s-style eatery, puts a tasty twist on American classics and is connected to the Martini Bar. The Crowne Plaza Hotel Chicago-Metro is one of the only hotels in downtown Chicago offering a full-service, certified kosher restaurant, MetroKlub, where the business set orders thinly sliced pastrami and corned beef sandwiches on rye.

 

Transportation
  • Midway International Airport (10 mi/16.1 km)
  • O'Hare International Airport (17 mi/27.3 km)
  • Subway and train stations (0.5 mi/0.9 km)

 

Attractions
  • Willis Tower (0.7 mi/1.2 km)
  • Art Institute of Chicago (1.2 mi/1.9 km)
  • Millennium Park (1.2 mi/2 km)
  • Magnificent Mile (1.9 mi/3.1 km)
  • Soldier Field (3 mi/4.9 km)
  • Navy Pier (3.3 mi/5.3 km)
  • U.S. Cellular Field (4.5 mi/7.3 km)
  • McCormick Place (4.6 mi/7.4 km)
  • Lincoln Park Zoo (5.3 mi/8.6 km)
  • Field Museum of Natural History (5.4 mi/8.7 km)
  • Wrigley Field (5.6 mi/9 km)

 

Business
  • Free high-speed wireless Internet access throughout the hotel
  • 24-hour business center
  • Copy, fax and print services
  • Nine meeting rooms accommodate up to 600 people

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Pet friendly
Ice machine
Activities
Tennis
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Lounge
Room service
Services
Business center
Maid service
ATM/Cash machine
In-Room Safe
Car rental desk
Porters
FAX
Overhead projector
White board
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
DVD player
Cordless phone
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board
Bath tub

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Hotel Map

41.8818 -87.6451
Nearby airports
O'Hare International Airport, (ORD), 17.00, MI, SE; Midway International Airport, (MDW), 10.00, MI, NE;
Area description
Downtown, downtown

Nearby points of interest

  • Union Station: 0.3 mi
  • Chicago Mercantile Exchange: 0.4 mi
  • Opera House: 0.4 mi
  • Museum of Holography: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Hull House Museum: 0.7 mi
  • UIC Pavilion: 0.8 mi
  • Goodman Theatre: 0.8 mi
  • Oriental Theatre: 0.9 mi
  • Bank of America Theatre: 0.9 mi
  • State Street: 0.9 mi
  • Union Station: 0.3 mi
  • Chicago Mercantile Exchange: 0.4 mi
  • Opera House: 0.4 mi
  • Museum of Holography: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Merchandise Mart: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Board of Trade: 0.7 mi
  • Hull House Museum: 0.7 mi
  • UIC Pavilion: 0.8 mi
  • Goodman Theatre: 0.8 mi
  • Oriental Theatre: 0.9 mi
  • Bank of America Theatre: 0.9 mi
  • State Street: 0.9 mi
  • Shubert Theatre: 0.9 mi
  • Macys: 0.9 mi
  • Chicago Theater: 0.9 mi
  • Marina City: 0.9 mi
  • Harold Washington Library: 1 mi
  • Harold Washington College: 1 mi
  • Printers Square: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Chicago Cultural Center: 1 mi
  • Symphony Center: 1.1 mi
  • Chicago Architecture Foundation: 1.1 mi
  • Auditorium Building: 1.1 mi
  • Crown Fountain: 1.1 mi
  • Art Institute of Chicago: 1.1 mi
  • Cloud Gate: 1.1 mi
  • Wrigley Building: 1.2 mi
  • Prudential Plaza: 1.2 mi
  • Kendall College: 1.2 mi
  • Pritzker Pavilion: 1.2 mi
  • Harris Theater: 1.2 mi
  • Grant Park: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.2 mi
  • Tribune Tower: 1.3 mi
  • North Michigan Avenue: 1.3 mi
  • Holy Name Cathedral: 1.3 mi
  • Terra Museum of American Art: 1.4 mi
  • Buckingham Fountain: 1.4 mi
  • Washington Square Park: 1.4 mi
  • Polish Museum of America: 1.5 mi
  • Yacht Club: 1.5 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (146)

Ratings and reviews for Crowne Plaza CHICAGO METRO DOWNTOWN

Overall score

3.9 / 5
5.01.0
146 out of 146
Amenities:
3.9
Room cleanliness:
4.6
Hotel staff:
4.2
Room comfort:
4.4
Location:
3.9
Value:
3.9

87% would recommend to a friend.

Sort by:
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
Bobbyxit5b
Jersey city , nj
Sep 11, 2013

Saved me

Was at another hotel in Chicago that we hated and scrambled to find another place and got into this place. What a lifesaver. This place was great. I fully recommend to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short drive from hotel

Skip uno and Genos, check out Lou Malnatis for deep dish

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
Smooth Donny B
Champaign Illinois
Sep 1, 2013

Wonderful overnight getway!

My wife and I took an overnight get away for a concert. The hotel was beautiful and romantic and only a 5she minute cab ride from the train station. The restaurant, Dine, was beautiful and delicious! The staff was great and friendly. The valet attendants were courteous & arranged transportation to and from the concert and back to the train station. The room was gorgeous, comfortable and spotless. Also, great handicapped accessibility. They also offer babysitting.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

Short walk to designer stores!

Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
KYgirls
Kentucky
Aug 27, 2013

Chicago Weekend

The staff was courteous, friendly and helpful. Were able to point us to breakfast spots and provide the directions we needed. The room was very clean. Extra towels and attention to the safe was provided very promptly. Great location - easy to get to all of our weekend destinations either Metra, bus or walking. Would definitely stay here again and would highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
scarlettsu
INDIANA
Aug 11, 2013

hotel

very clean, neat very friendly to the pet and nice employees

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
relaxed dad
Ohio
Jul 29, 2013

Great weekend getaway

Great place just off the major expressway. close to downtown and great eateries. The staff were really nice and prepared the rooms very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
getaway mommy
chicago,
Jul 12, 2013

great value

perfect location. close to downtown. great view. great customer service.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

5
5.01.0
Emma Sun
Minneapolis, Minnesota
Jul 4, 2013

Fantastic location and service!

Clean and comfortable room with a small balcony so the view is better than expected. Location is great! 10 min walk to downtown and attractions! Also the parking is FREE and the staff is very kind. It's valet parking but it won't take more than 3 minutes to retrieve my car! Breakfast is not included but it's not a big deal. If you stay for breakfast at the diner on ground floor, don't order omelet; it's not good. Will definitely recommend this hotel to my friends!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

4
5.01.0
Silver Lady
Marquette, MI
Jul 1, 2013

Quick Trip made Fabulous

Really enjoyed the balconies, the zen simplicity and cleanliness of the decor. Loved the shampoos and soaps provided. Very safe feeling location. An excellent choice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

3
5.01.0
Germantraveler1980
Michigan
Jun 19, 2013

good for a citytrip

the hotel was clean and nice. you go 15 minutes to downtown. the highway is rigth next to the hotel, that was not so good. summarizing, it was a nice stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Review of Crowne Plaza CHICAGO METRO DOWNTOWN

Reviewer score

1
5.01.0
TravelerMike5555
Northern Chicago Suburb
Jun 17, 2013

HORRIBLE! STAY AWAY! RUDE STAFF! NOT REALLY FREE PARKING!!! :(

The staff was rude and not very helpful. They seemed exhausted and short on temper. Although it says that this hotel has FREE parking. Not really. They have valet parking - which is a pain because they usually take 10 to 15 minutes to retrieve your car. AND, THEY ALWAYS WANT A TIP EVERY TIME YOU HAVE THE CAR PARKED OR RETRIEVED. I paid nearly $30 on valet tips for a stay of only 18 hours; I took out my car 3 times only. I would recommend a hotel with a more professional staff that is not so rude and eager to grab your money and run. Also, for the money they charge, you can get much more elsewhere with better amenities. Having some sort of real concierge service would have been nice. This hotel missed all the marks. Pass this one up, guys. It's a rip off! :(

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
1
Money-saving tip: Short walk from hotel

GO STAY AT A BETTER HOTEL! YOU'LL LOVE YOURSELF FOR IT! STAY AT THIS HOTEL AND YOU WILL REGRET IT BIG TIME! THERE ARE BETTER HOTELS WITHIN WALKING DISTANCE OF THIS SO-CALLED HOTEL.

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