Congress Plaza Hotel at Grant Park

3 stars
520 South Michigan Ave, Chicago, IL 60605
Hotel Overview
Reviewer score
3.3
out of 5
1,097 reviews
good expedience. get what you paid for

The room was clean. The lake view in my room itself was worth half of the money. The staff was... See full review

  • ali mohammad
  • Aug 22, 2014
Convenient Location

The Congress Hotel is in the middle of everywhere. Situated near a huge open park. You couldn't ask... See full review

  • Lazy man's lobster
  • Aug 13, 2014
With its neon-red sign standing out against the Chicago skyline, its vaulted Italianate ceilings, and glimmering 'Gold Room' banquet hall, the Congress Plaza Hotel makes an imposing first impression. Once known as the "Home of Presidents" due to its popularity with both Roosevelt's, Woodrow Wilson and Richard Nixon, it's been operating since 1893. Valet dry-cleaning and barber services of yesteryear sit side-by-side with modern amenities like audiovisual tech for business meetings and a 24-hour fitness center. On-site eating options are globally diverse (Rafael's Steakhouse) and come straight from the griddle in the morning (Gazebo Restaurant). In the evenings, settle into a leather back armchair with a bourbon, or take your shots at the dartboard in the Congress Lounge, where both business users and vacationers gather for some much-needed R&R.
Key facts
  • 871 guestrooms
  • 36 suites
  • 23 meeting/event rooms
  • 2 restaurants: Rafael's Steakhouse, Gazebo Restaurant
  • Congress Lounge & Bar
  • Gift shop
  • Barber shop
  • 24-hour gym
  • Valet dry cleaning/shoeshine
  • Smoking rooms available on request
Neighborhood
Across the street from Grant Park and the famous Buckingham Fountain, Congress Plaza rests on the main thoroughfare and shopping mecca of Michigan Avenue, aka, the Magnificent Mile. The hotel is walking distance from world-renowned institutions like the Art Institute of Chicago, Shedd Aquarium, and the fascinating Field Museum. Found on the banks of Lake Michigan, the Field Museum is the home of "Sue," the largest and most complete Tyrannosaurus Rex skeleton ever discovered, as well as a life-size Maori meeting house.
Hints and tips
The Congress is frequently nicknamed 'the most haunted hotel in Chicago,' and budding paranormal detectives should request a room in the oldest part of the building, the South Tower, for the 'highest chance' of ghostly activity.

Be on the lookout for characters like notorious murder victim Peg Leg Johnny, or test your courage near the 12th floor room which was allegedly closed down due to paranormal activity.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Congress Plaza Hotel at Grant Park Rooms

Lakefront King
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Lakefront Suite
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Double
Guest room with two double beds and can accommodate a maximum of 4 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
City View King Suite
Guest room with one king-sized bed. Accommodate a maximum of 2 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Room - 1 Double Bed
Guest room with one double bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard King
Guest room with one king-sized bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.

Amenities

  • Free internet in room
General
Concierge
Activities
Fitness Center
Dining
Restaurant
Room service
Internet
Free internet in room

Hotel Map

41.8751 -87.6243
Area served
Chicago, IL
Nearby airports
Midway and O'Hare International Airports
Area description
Adjacent to Grant Park and Buckingham Fountain. Near Millenium Park, The Art Institute of Chicago, Museum Campus, Symphony Center, and the Sears Tower.

Nearby points of interest

  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Yacht Club: 0.6 mi
  • Chicago Cultural Center: 0.6 mi
  • Macys: 0.6 mi
  • Harris Theater: 0.6 mi
  • Oriental Theatre: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Theater: 0.7 mi
  • Goodman Theatre: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Field Museum of Natural History: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Shedd Aquarium: 0.8 mi
  • Harold Washington College: 0.8 mi
  • Chicago Mercantile Exchange: 0.8 mi
  • Opera House: 0.9 mi
  • Union Station: 0.9 mi
  • Marina City: 0.9 mi
  • Soldier Field: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Wrigley Building: 1 mi
  • Merchandise Mart: 1 mi
  • Tribune Tower: 1.1 mi
  • Adler Planetarium: 1.1 mi
  • North Michigan Avenue: 1.1 mi
  • Hull House Museum: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.3 mi
  • Lake Point Tower: 1.3 mi
  • Michigan Avenue South: 1.3 mi
  • Terra Museum of American Art: 1.3 mi

Dining

Gazebo Restaurant
Breakfast, Lunch and Dinner served from 6:30am to 10:30pm. Breakfast includes full American Breakfast, lunch- a variety of salads and sandwiches, dinner- chicken, beef, pork and seafood dishes.
Tavern Tap
A relaxed setting to enjoy cocktails or play pool or watch your favorite sports

Meeting facilities

Meeting Info
50,000 square feet of meeting space. World renowned gold room

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1097)

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.3 / 5
5.01.0
1097 out of 1097
Amenities:
3
Room cleanliness:
3.7
Hotel staff:
3.7
Room comfort:
3.4
Location:
4.5
Value:
3.5

72% would recommend to a friend.

Sort by:
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Dan Bzly
Business
Wilmington, nc
May 12, 2013

Great Location!

Loved the location of this hotel. Right near the train, which I highly recommend using to get around town.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Definitely use the train to get from the airport to the hotel, and from the hotel to anywhere you want to go in the city. Saves a ton of money and time! Also, if you check out the aquarium, the $8 adult pass will get you to the entire bottom floor of the aquarium which will keep you entertained for quite a while!

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
sydstring
phoenix arizona
Sep 5, 2011

congress hotel in chicago

amazing experience, wonderful room, great location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Jake100867
Elkhorn, WI
Aug 12, 2013

great location

Had a great experience with this hotel...had an event at Soldier Field this hotel was a perfect location for it...great staff, clean rooms and was reasonable for last minute purchase.....

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
MLVMLV
Hammond, IN
Jun 16, 2014

Room 755 in the Tower - great

pleasant weekend stay for the Chicago Blues Fest - right in the middle of all of it - happy to be there - staff friendly and helpful - thanks, for the easy registration procedure.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Anonymous
Orlando, FL
Apr 20, 2008

My review of Congress Plaza Hotel at Grant Park

Loved the location of the hotel. The lobby was beautiful. Needs some work in the rooms to update. Would love to come back at a later date.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Anonymous
Business
Salt Lake City, UT
Aug 9, 2007

Classy, convenient, but somewhat dated

The location is unbeatable. The lobby is beautiful. The room was spacious and the bathroom nicely redone. The price was a bargain for the area. My one concern was the air conditioning. It was old, and could barely keep up with the hot, humid August days of my stay. Had it been 95 instead of 85 outside, the room (facing west) might well have been uncomfortable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Everything is near-by - Grant Park, Art Institute, plays, shopping and dining in the loop. The hotel is a few blocks southeast of the loop proper. Twenty years ago meant it was away from the action. But this area has come back a long way. (The Hilton is two blocks further south.)

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
GGRICKER
Lake forest IL
Jun 4, 2012

Congress Plaza

We booked this room last minute - no rooms in the city and were expecting an alley view but instead had the most magnificent views of Lake Michigan, Buckingham Fountain and Grant Park!!!! Terrific!! Thanks

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
TRISTAL
USA
Apr 15, 2007

Great, safe, vacation, location

My experience at the Congress was fantastic. It was my first time visiting Chicago and the location of the hotel to sightseeing destinations was perfect. The room was clean. The shower was hot. The toilet flushed. Service was excellent. I would definitely stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Buckingham Fountain, the Museum of Natural History, the Aquarium, the Art Institute of Chicago are all within walking distance.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
patti t
niagara falls new york
Jun 11, 2013

great time as usual

great staff very accomadating from valet to front desk to location everything a very positive experience location is the best in chicago

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

buddy guys legends bar great blues music and food grant park right across the street navy pier a short bus ride they pick you up right in front of congress hotel

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
black barbie
Knoxville, TN
Jul 5, 2011

Taste of Chicago best location

Art Institute of Chicago, The Cloud, Adler Planetarium, Shedd Aquarium - all were in easy walking distance from this hotel. TOC was happening right outside the hotel doors! Navy Pier was an easy and fun 45 minute walk up Magnificant Mile. Chna Town, where we enjoyed a delicious morning Dim Sum, was only two subway stops away from conveniently located Harrison stop (red line). Try Rosebuds restuarant (Italian) 720 N.Rush and make sure to do Chicago First Lady Architectural boat tour along the Chicago River. Trips to and from O'Hare could not have been easier (blue line/Jackson stop). My only wish - that the hot water was a bit hotter. The Hotel was a classic beauty and my city view suite was huge. Thanks [...] for putting me on to this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Time-saving tip: Not Applicable

Study up in advance on the difference between the the larger city subway system and the Metra system (largely designed for commuters and gets you closer to venues right along Lake Michigan). We used the Metra system to get to the BodyWorlds exhibit at the Museum of Science and Energy - awesome!

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