$108 Avg/night
Rate and special offer based on Check-in: Apr 6, 2015 Check-out: Apr 9, 2015

Congress Plaza Hotel at Grant Park

3 stars
View map of 520 South Michigan Ave, Chicago, IL 60605

Hotel Overview

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.3 / 5
5.01.0
1200 out of 1200
Amenities:
3
Cleanliness:
3.7
Hotel staff:
3.7
Comfort:
3.4
Location:
4.5
Value:
3.5

72% would recommend to a friend.

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Schatz814
Business
Chicago Suburb
Oct 19, 2014

A great place to stay

Even though it was a very busy time for them, they were all extremely nice to us and gave a great room with a beautiful look of the lake front. The staff couldn't have been nicer or more prompt with helping us.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
Travvel
Business
US
Oct 18, 2014

Congress Plaza

Location is great. Hotel is run down. Housekeeping is spotty at best. Bed did not have a comforter cover. Breakfast food was passable, but service was not good.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
1
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
Joeeee
Business
Austin, TX
Oct 16, 2014

Great location, Very old

I think the city of Chicago was built around this hotel. The lobby is very cool, I didn't have time to relax there, but I'd love to spend some time playing pool and having a drink in the lounge. Very historical feel to it, very cool. Unfortunately, the rooms weren't all that great. Room was small, bathroom was unreal tiny, and bed wasn't terribly comfortable. Paint chipping, not in great condition, and no temp control in the room (only fan speed). I'd come back to hang in the lounge, but I almost surely wouldn't stay here again. Rooms need to be updated, big time.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Running Reindeer
Business
Indianapolis
Oct 14, 2014

Great Location.

The location is great and can't be beat for access to Grant Park. Hotel and service are average. Room was hot and there is no ability to adjust the temperature in the room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
1
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

The Artist's Cafe is a block north of the hotel and had good food.

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
ColumbusDuo
Business
Columbus
Oct 13, 2014

Good location but not clean enough

Staff helpful. Rooms old, dated and hard to keep clean. Just not kept up enough for my family with little kids that want to touch everything. Love location close to museums.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Yolk is a great breakfast place recommended by Congress Plaza staff.

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Quick Traveler 1
Business
Pennsylvania
Oct 10, 2014

Nice/Convenient

This is an "older" hotel, but it is nice. Some won't care for that, but it is quaint. Room was nice.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Anti Mat
Business
Livonia, MI
Oct 8, 2014

Great views and nice size rooms

The Congress is an older hotel but the room was large and there were plenty of electrical outlets which was a pleasant surprise. The bathroom had been updated which was nice. Flat screen TV mounted on wall, free wireless. I would return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

If you want to do the trolley just to get a feel for the city I would recommend it, however, expect it to take some time. Not a good transportation choice. The L trains are probably your best option for getting around. Not being used to public transit it was a bit daunting the first time but it's easy to figure out and get used to.

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
Oz514
Business
St. Joseph , MO
Oct 8, 2014

so so

If you are looking for a modern contemporary hotel this is not it. The hotel is historic and the location perfect. Word is some presidents in the 1800's and early 1900's have graced the Congress Plaza with their stays giving them something to brag about. It was reasonably priced and the architecture can be appreciated. Just needs lots of updating. For eg:- who doesnt have a thermostat. We didnt have one in our room. My wife was digging the authenticity of the whole place but I wasnt so impressed, nor was I disappointed. So overall its a 2.5 star experience. Id recommend for location.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Deep dish.

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
juh02
Business
Chino, California
Oct 8, 2014

Meh

They don't give you soap, shampoo, or conditioner!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Al the Art Guy
Business
Medina, Texas
Oct 8, 2014

Like Travelling back in time

Staying here was like going back in time - unfortunately the year was 1973! The rooms are in serious need of updating Chippy paint and distressed furniture are everywhere. Hot water is also lacking - after 10 minutes got slightly above tepid. The reason to stay here is the location it was perfect for visiting The Art Institute, Millenium Park, The Chicago Architecture Foundation and taking the Merta to the Robie House in Hyde park. So if you need a nice room look elsewhere, if you need a place to be in the middle of Chicago's cultural attractions this is the place for you.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Visit the Architectural Foundation of Chicago's store - it is a cut above the average tourist shop with nice quality items for yourself or others on your gift list. Also take one their guided tours with one of their knowledgable docents and learn a little something about Chicago's rich Architectural history.

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