$125 Avg/night
Rate and special offer based on Check-in: Sep 7, 2015 Check-out: Sep 9, 2015

Congress Plaza Hotel at Grant Park

3 stars
View map of 520 South Michigan Ave, Chicago, IL 60605

Hotel Overview

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.4 / 5
5.01.0
1183 out of 1183
Amenities:
3
Cleanliness:
3.7
Hotel staff:
3.7
Comfort:
3.4
Location:
4.5
Value:
3.5

72% would recommend to a friend.

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Midwest Traveler
Business
Indianapolis
Apr 6, 2015

good for Chicago business appointments

This is a great location on the Miracle Mile for anyone needing to be centrally located for business appointments, also well located for the museum campus. Older hotel, comfortable but not a lot of extras. Easy bus connections, parking and restaurants nearby. All a little pricey.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
2
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

1
5.01.0
Ana E.
Family
Matawan
Apr 6, 2015

Family vacation

We checked in after 12am due to a delayed flight.The receptionist was rude. The card key did not open our room door, and very kind security man tried to help us, but we had to carry our luggage downstairs again where the receptionist acted annoyed when she had to assign us a new room. Your employees represent your hotel.We stayed one night and changed hotel the next morning. We'll be back to Chicago but not to your hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Family

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Joshua Q.
Friends
MANKATO
Mar 26, 2015

Weekend fun

The rooms in the hotel were spacious with tall ceilings and plenty of space to move around. The hotel is older so there are some oddities but really enjoyed the stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Friends

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
kathleen r.
Couples
Mound
Mar 26, 2015

Good value

Not the newest or nicest of hotels, but lots of character and comfy beds.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Vanessa G.
Business
N/A
Mar 26, 2015

Great hotel, great location

The hotel is in avery nice location. Service was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Umbrella Dude
Business
Harmony
Mar 26, 2015

Old building

Great location on the waterfront. Old building that needs some upkeep. Good price for the area but still more than it should be.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Anonymous
Single
Washington
Mar 22, 2015

Classic Chicago

This hotel was located in a great spot. I only wish I lived closer to Chicago, so I could go there more often and stay at this hotel. And to eat more deep dish.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Single

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Scott T.
Single
N/A
Mar 17, 2015

Worn out.

Fantastic location for a tired, worn-out and not well maintained hotel. And no hot water in the morning.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Single

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
ABBP
Couples
Bethesda
Mar 16, 2015

Good Value and Great Location

This hotel might be located in an old building but it is definitely a great deal considering it is a wonderful downtown location. The staff is helpful and there are plenty of places to eat and enjoy just a few steps away.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Christopher C.
Business
South Bend
Mar 14, 2015

Just OK

Fine for the money, but this is the only real reason to choose this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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