$69 Avg/night
Rate and special offer based on Check-in: Feb 5, 2015 Check-out: Feb 8, 2015

Congress Plaza Hotel at Grant Park

3 stars
520 South Michigan Ave, Chicago, IL 60605
Hotel Overview
Reviewer score
3.3
out of 5
1,167 reviews
Awesome place to stay

Good place and good service. Very close to shopping mall, art institution, park, bus line and... See full review

  • Xiaoyue C.
  • Jan 27, 2015
Great for a Bears Game!

Went to Chicago with my sister and Dad to take in a Lions v. Bears game at Solider Field. Couldn't... See full review

  • Lisa K.
  • Jan 22, 2015
With its neon-red sign standing out against the Chicago skyline, its vaulted Italianate ceilings, and glimmering 'Gold Room' banquet hall, the Congress Plaza Hotel makes an imposing first impression. Once known as the "Home of Presidents" due to its popularity with both Roosevelt's, Woodrow Wilson and Richard Nixon, it's been operating since 1893. Valet dry-cleaning and barber services of yesteryear sit side-by-side with modern amenities like audiovisual tech for business meetings and a 24-hour fitness center. On-site eating options are globally diverse (Rafael's Steakhouse) and come straight from the griddle in the morning (Gazebo Restaurant). In the evenings, settle into a leather back armchair with a bourbon, or take your shots at the dartboard in the Congress Lounge, where both business users and vacationers gather for some much-needed R&R.
Key facts
  • 871 guestrooms
  • 36 suites
  • 23 meeting/event rooms
  • 2 restaurants: Rafael's Steakhouse, Gazebo Restaurant
  • Congress Lounge & Bar
  • Gift shop
  • Barber shop
  • 24-hour gym
  • Valet dry cleaning/shoeshine
  • Smoking rooms available on request
Neighborhood
Across the street from Grant Park and the famous Buckingham Fountain, Congress Plaza rests on the main thoroughfare and shopping mecca of Michigan Avenue, aka, the Magnificent Mile. The hotel is walking distance from world-renowned institutions like the Art Institute of Chicago, Shedd Aquarium, and the fascinating Field Museum. Found on the banks of Lake Michigan, the Field Museum is the home of "Sue," the largest and most complete Tyrannosaurus Rex skeleton ever discovered, as well as a life-size Maori meeting house.
Hints and tips
The Congress is frequently nicknamed 'the most haunted hotel in Chicago,' and budding paranormal detectives should request a room in the oldest part of the building, the South Tower, for the 'highest chance' of ghostly activity.

Be on the lookout for characters like notorious murder victim Peg Leg Johnny, or test your courage near the 12th floor room which was allegedly closed down due to paranormal activity.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Congress Plaza Hotel at Grant Park Rooms

Lakefront King
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Lakefront Suite
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Double
Guest room with two double beds and can accommodate a maximum of 4 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
City View King Suite
Guest room with one king-sized bed. Accommodate a maximum of 2 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Room - 1 Double Bed
Guest room with one double bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard King
Guest room with one king-sized bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.

Amenities

  • Free internet in room
General
Concierge
Activities
Fitness Center
Dining
Restaurant
Room service
Internet
Free internet in room

Nearby points of interest

  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Yacht Club: 0.6 mi
  • Chicago Cultural Center: 0.6 mi
  • Macys: 0.6 mi
  • Harris Theater: 0.6 mi
  • Oriental Theatre: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Theater: 0.7 mi
  • Goodman Theatre: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Field Museum of Natural History: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Shedd Aquarium: 0.8 mi
  • Harold Washington College: 0.8 mi
  • Chicago Mercantile Exchange: 0.8 mi
  • Opera House: 0.9 mi
  • Union Station: 0.9 mi
  • Marina City: 0.9 mi
  • Soldier Field: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Wrigley Building: 1 mi
  • Merchandise Mart: 1 mi
  • Tribune Tower: 1.1 mi
  • Adler Planetarium: 1.1 mi
  • North Michigan Avenue: 1.1 mi
  • Hull House Museum: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.3 mi
  • Lake Point Tower: 1.3 mi
  • Michigan Avenue South: 1.3 mi
  • Terra Museum of American Art: 1.3 mi

Meeting facilities

Meeting Info
50,000 square feet of meeting space. World renowned gold room

Dining

Gazebo Restaurant
Breakfast, Lunch and Dinner served from 6:30am to 10:30pm. Breakfast includes full American Breakfast, lunch- a variety of salads and sandwiches, dinner- chicken, beef, pork and seafood dishes.
Tavern Tap
A relaxed setting to enjoy cocktails or play pool or watch your favorite sports

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1167)

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.3 / 5
5.01.0
1167 out of 1167
Amenities:
3
Cleanliness:
3.7
Hotel staff:
3.7
Comfort:
3.4
Location:
4.5
Value:
3.5

72% would recommend to a friend.

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Anonymous
Business
San Diego, CA
Jun 23, 2011

What you'd expect

Hotel is what you would expect for the price. Rooms were old but definitely sufficed, and well cleaned. Very outdated but it made it a little more charming with some cool features. Bellman was very helpful and stored our luggage after we checked out. Great location, near many restaurants, the park, the water.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Congress Plaza Hotel at Grant Park

Reviewer score

1
5.01.0
Anonymous
Business
Ohio
Jun 22, 2011

Never Again

Our hotel experience was horrible. We got there at 6:30am and the check in clerk did not tell us that we could check in early for a additional $50 fee. We found that out several hours later. Our air conditioner was not working properly. Each time we contacted the front desk they said they would send up a engineer to look at it. That was Friday when we checked in. Saturday we again let them know the air conditioner was not working and they again said a engineer would be up. When we went down to the desk Saturday afternoon to express our frustration they said you are checking out Sunday anyway. Sunday comes and we again mentioned our disappointment and the front desk clerk proceeds to tell us that only the lobby air conditioning was working and that the rest of the hotel had not been turned on yet beacuse it hasn't been hot enough. Here it's the 3rd week of June. What's up with that. It was the most disappointing hotel experience ever. It's a shame. This could be such a nice hotel if they would remodel and update. I don't think you want hotels like this on your site. We will never stay at the Congress Plaza again and we will be sure to let everyone we know not to stay there either. They lied to us and didn't really care. With the way they treat the guests it's a no wonder their employees are striking. The hotel also arranged for us to pick up Cub/Yankee tickets and did not disclose they would charge us double the ticket price. When we got to the stadium we could have bought the tickets cheaper from a scalper on the street. Such a shame.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Dining tip: Long walk from hotel

Mike Ditka's has the best steak and prime rib. It is located next to the Tremont Hotel. Well worth the money.

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Anonymous
Business
Portland, OR
Jun 19, 2011

Great Hotel

We Visited Chicago just for some time away from home. The hotel was just perfect for out stay, the only issue we had was no refrigerator in the room for some amazing left overs we had. we were located in the midst of downtown area, right in the middle of grant park so everything was just a walk away. I would very much enjoy staying here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Congress Plaza Hotel at Grant Park

Reviewer score

1
5.01.0
Anonymous
Business
Midwest
Jun 19, 2011

Never again

Went for business and was happy NOT to be at hotel! Old, barely remodeled in the 40's, doors barely shut, curtains are hidious. But staff was friendly enough to.place my hotel room almost half a mile from the elevator!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
sjkalu
Business
Fort wayne, IN
Jun 16, 2011

fantastic family getaway

sleep and enjoyed

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

good

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Anonymous
Business
chicago
Jun 16, 2011

last minute hotel

attend a concert

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Anonymous
Business
Phila, Pa
Jun 14, 2011

Worth it

Great location of this old, but well maintained hotel. Inexpensive for location. Restaurants in hotel cover early am to late pm.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Anonymous
Business
FL
Jun 12, 2011

Good

Great location. The place feels a little old but the rooms and bathrooms are good size and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Look for things to do in the park.

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Anonymous
Business
Charlottesville, VA
Jun 12, 2011

Good location

This is close to the magnificent mile, across from Grant Park and 5 blocks from La Salle on the El. My friend and I stayed in a room with 2 double beds and there was plenty of room. It's an old hotel so the noise can be a bit annoying, but the staff was friendly and very helpful. Not what you want if you're looking for romance but perfect for friends and family with kids.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

Real close to shopping and great restaurants.

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Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Roxy Roadtrip
Business
Minneapolis, MN
Jun 9, 2011

Classic charm

Woke up to a spectacualr view of Grant Park. Great for walking around the park and the art institute. Had a short walk to the red line to get to the White Sox game. This place has some old school classic charm. There are some details that could use style updates, but the room was clean, comfortable and spacious. Staff were friendly and helpful with directions. Valet parking was more affordable than other downtown hotels I've stayed at in Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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