Congress Plaza Hotel at Grant Park

3 stars
520 South Michigan Ave, Chicago, IL 60605
Hotel Overview
Reviewer score
3.3
out of 5
1,087 reviews
good expedience. get what you paid for

The room was clean. The lake view in my room itself was worth half of the money. The staff was... See full review

  • ali mohammad
  • Aug 22, 2014
Convenient Location

The Congress Hotel is in the middle of everywhere. Situated near a huge open park. You couldn't ask... See full review

  • Lazy man's lobster
  • Aug 13, 2014
With its neon-red sign standing out against the Chicago skyline, its vaulted Italianate ceilings, and glimmering 'Gold Room' banquet hall, the Congress Plaza Hotel makes an imposing first impression. Once known as the "Home of Presidents" due to its popularity with both Roosevelt's, Woodrow Wilson and Richard Nixon, it's been operating since 1893. Valet dry-cleaning and barber services of yesteryear sit side-by-side with modern amenities like audiovisual tech for business meetings and a 24-hour fitness center. On-site eating options are globally diverse (Rafael's Steakhouse) and come straight from the griddle in the morning (Gazebo Restaurant). In the evenings, settle into a leather back armchair with a bourbon, or take your shots at the dartboard in the Congress Lounge, where both business users and vacationers gather for some much-needed R&R.
Key facts
  • 871 guestrooms
  • 36 suites
  • 23 meeting/event rooms
  • 2 restaurants: Rafael's Steakhouse, Gazebo Restaurant
  • Congress Lounge & Bar
  • Gift shop
  • Barber shop
  • 24-hour gym
  • Valet dry cleaning/shoeshine
  • Smoking rooms available on request
Neighborhood
Across the street from Grant Park and the famous Buckingham Fountain, Congress Plaza rests on the main thoroughfare and shopping mecca of Michigan Avenue, aka, the Magnificent Mile. The hotel is walking distance from world-renowned institutions like the Art Institute of Chicago, Shedd Aquarium, and the fascinating Field Museum. Found on the banks of Lake Michigan, the Field Museum is the home of "Sue," the largest and most complete Tyrannosaurus Rex skeleton ever discovered, as well as a life-size Maori meeting house.
Hints and tips
The Congress is frequently nicknamed 'the most haunted hotel in Chicago,' and budding paranormal detectives should request a room in the oldest part of the building, the South Tower, for the 'highest chance' of ghostly activity.

Be on the lookout for characters like notorious murder victim Peg Leg Johnny, or test your courage near the 12th floor room which was allegedly closed down due to paranormal activity.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Congress Plaza Hotel at Grant Park Rooms

Lakefront King
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Lakefront Suite
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Double
Guest room with two double beds and can accommodate a maximum of 4 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
City View King Suite
Guest room with one king-sized bed. Accommodate a maximum of 2 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Room - 1 Double Bed
Guest room with one double bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard King
Guest room with one king-sized bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.

Amenities

  • Free internet in room
General
Concierge
Activities
Fitness Center
Dining
Restaurant
Room service
Internet
Free internet in room

Hotel Map

41.8751 -87.6243
Area served
Chicago, IL
Nearby airports
Midway and O'Hare International Airports
Area description
Adjacent to Grant Park and Buckingham Fountain. Near Millenium Park, The Art Institute of Chicago, Museum Campus, Symphony Center, and the Sears Tower.

Nearby points of interest

  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Yacht Club: 0.6 mi
  • Chicago Cultural Center: 0.6 mi
  • Macys: 0.6 mi
  • Harris Theater: 0.6 mi
  • Oriental Theatre: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Theater: 0.7 mi
  • Goodman Theatre: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Field Museum of Natural History: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Shedd Aquarium: 0.8 mi
  • Harold Washington College: 0.8 mi
  • Chicago Mercantile Exchange: 0.8 mi
  • Opera House: 0.9 mi
  • Union Station: 0.9 mi
  • Marina City: 0.9 mi
  • Soldier Field: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Wrigley Building: 1 mi
  • Merchandise Mart: 1 mi
  • Tribune Tower: 1.1 mi
  • Adler Planetarium: 1.1 mi
  • North Michigan Avenue: 1.1 mi
  • Hull House Museum: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.3 mi
  • Lake Point Tower: 1.3 mi
  • Michigan Avenue South: 1.3 mi
  • Terra Museum of American Art: 1.3 mi

Dining

Gazebo Restaurant
Breakfast, Lunch and Dinner served from 6:30am to 10:30pm. Breakfast includes full American Breakfast, lunch- a variety of salads and sandwiches, dinner- chicken, beef, pork and seafood dishes.
Tavern Tap
A relaxed setting to enjoy cocktails or play pool or watch your favorite sports

Meeting facilities

Meeting Info
50,000 square feet of meeting space. World renowned gold room

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1087)

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.3 / 5
5.01.0
1087 out of 1087
Amenities:
3
Room cleanliness:
3.7
Hotel staff:
3.7
Room comfort:
3.4
Location:
4.5
Value:
3.5

72% would recommend to a friend.

Sort by:
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
K Harris
Brentwood, CA
Jul 14, 2009

July 11th W/E at Congress Plaza Hotel

What a beautiful hotel. Yes the location is the best. Close to Birmingham Fountain and Grant Park. Millenium Park - all within walking distance. Clean rooms and great bar/lounge area. We had a great view of the Park and Lake Michigan from our hotel room. Only down-side was the noise, you could hear conversations in the hallways and rooms adjacent to our room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
4
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Anonymous
USA
Aug 26, 2007

Walking Distance

Hotel has a beautiful lobby with mosaic tile ceiling that is worth contemplating. The corner rooms are a little bigger with antique furniture and tiled bathrooms in all rooms. Lake view room is worth the upgrade for the nightly views of Buckingham Fountain. The hotel restaurant was very good in quality of food but short on number of waiters so you'll wait a little longer to get your order in and delivered. There are several good restaurants within walking distance (Artist Cafe 1/2 block west on Michigan, for Gyros go 1 block west on Congress & 1/2 block north for the best value & flavor, and for Chicago Pizza and family style dinners try Pizano's 1/2 block west across from the Art Museum which should not be missed). You can walk to the Field Museum, Adler Planetarium, Shedd Aquarium, Art Museum, Buckingham Fountain, and Millenium Park.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Ruth Z
Peru,IL
Jul 6, 2013

Great Stay

Loved this Historical Old Hotel, would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Very near to museum campus,

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Prospective student's dad
Central NJ
Feb 25, 2013

Classy Old-time Chicago

Spectacular old-fashioned rooms with high ceilings and unbeatable views. Excellent location, especially for those interested in the Arts.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Have pancakes at the Bongo Room restaurant.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Anonymous
Detroit, MI
Jul 25, 2007

Excellent location, great accomodations

The room was very reasonably priced, large,comfortable and clean. I have already recommended this hotel to two friends who are visiting Chicago later this summer and fall. The staff was very friendly and helpful with answering our questions and were very accomodating. The location of the Congress Plaza hotel is convenient to the miracle mile (a 20 min leisurely walk) and within a few blocks of parks, the main library, and many shops and restaurants. We were especially pleased to be able to walk late at night, feel completely safe, and grab a late night snack and coffee at a nearby restaurant. Since our son just moved to Chicago and we expect to be making about 6 trips a year, we expect to stay at the Congress Plaza each time.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Art Institute, Music Hall, shopping, parks, library, etc.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Anonymous
Milton, ON
Aug 4, 2008

Great proximity to downtown and Grant Park

The Congress Plaza Hotel is excellent value for the money in the downtown area; the proximity to Grant Park, the Loop and The L cannot be overstated. The Hotel is a Grand old lady and the amenities have been fully updated; the bathroom fixtures are brand new and the large wall mounted LCD was a real bonus. The hotel staff were very courteous and the housekeeping staff are amazing.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

The Art Institute of Chicago and Millenium Park are well within walking distance.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Anonymous
Business
USA
Aug 21, 2007

Old-World Comfort & Courtesy On The Lakefront

The Congress Hotel was perfect for our needs. The venerable old building retains more than a trace of its 19th century grandeur, although the days of presidents stopping there may be past. The room we stayed in was large and very, very quiet, due to the quality of its construction. (They just don't build 'em like that anymore...) High ceilings, a large bay window which gave us a partial view of the lake, and antiseptic cleanliness were welcome. The marbled lobby bustled; the old fashioned pile carpet of the winding halls added to the atmosphere; the elevator was fast and frequent; and the staff was uniformly impeccable. It goes without saying that the proximity to Chicago's major attractions and outlying neighborhoods was a huge plus. Oh, and the King bed was one of the most comfortable I've ever slept on, and our request for an extra blanket was met politely and within five minutes time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Don't miss Buddy Guy's Legends just a block or so away -- great, authentic blues aside, you get a right fine meal; if you like down home barbecue with big time portions, this is the place to go.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
LOFSANDL
California
Jun 7, 2012

Great view

The room and view were fabulous !!! We were on the 10th floor with a picture window view of the lake with a 180 degree view looking north. The room was big and the bed was one of the most comfortable that I have slept in. Staff was great and added to the stay. I would stay here again in a heart beat!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Anonymous
Dallas, TX
Sep 4, 2007

Great Hotel to Stay

The Congress Plaza Hotel did more than meet my expectations. We were especiall pleased with the view from our room. It overlooked Michigan Avenue, past the statues of the warriors, the huge fountain in Grant Park and on to Lake Michigan. We arrived late Saturday evening and were able to view fireworks from Navy Pier. It was a great hotel to stay in as far as location to all the sites we wanted to see. The staff was friendly and very helpful with directions to places we wanted to get to. I would stay there again any time I am in Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

Art Institute of Chicago, Lake Michigan and shopping.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Jimmy D
Fort Worth, TX, USA
Jan 9, 2012

Excellent Experience

The hotel was wonderful, very historic! The proximity to everything we wanted to do was perfect, if you don't feel like walking everywhere there is a cab stand right outside the hotel, with cab drivers who dont make you scared for your life! The concierge was incredibly friendly. I will stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Dining tip: Short walk from hotel

Lou Malnati's pizza, AMAZING. Try the Chicago Classic, with a Matilda Beer.

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