$125 Avg/night
Rate and special offer based on Check-in: Aug 24, 2014 Check-out: Aug 27, 2014

Congress Plaza Hotel at Grant Park

3 stars
520 South Michigan Ave, Chicago, IL 60605
Hotel Overview
Reviewer score
3.4
out of 5
1,522 reviews
Great location!

Perfect for a couple nights in Downtown Chicago. Across the street from Grant/Millenium Park,... See full review

  • magicmykk
  • Jul 28, 2014
nice place to stay

Valet was a little slow but, when checking in at 3 and everyone else is also checking in I... See full review

  • silly Philly
  • Jul 10, 2014
With its neon-red sign standing out against the Chicago skyline, its vaulted Italianate ceilings, and glimmering 'Gold Room' banquet hall, the Congress Plaza Hotel makes an imposing first impression. Once known as the "Home of Presidents" due to its popularity with both Roosevelt's, Woodrow Wilson and Richard Nixon, it's been operating since 1893. Valet dry-cleaning and barber services of yesteryear sit side-by-side with modern amenities like audiovisual tech for business meetings and a 24-hour fitness center. On-site eating options are globally diverse (Rafael's Steakhouse) and come straight from the griddle in the morning (Gazebo Restaurant). In the evenings, settle into a leather back armchair with a bourbon, or take your shots at the dartboard in the Congress Lounge, where both business users and vacationers gather for some much-needed R&R.
Key facts
  • 871 guestrooms
  • 36 suites
  • 23 meeting/event rooms
  • 2 restaurants: Rafael's Steakhouse, Gazebo Restaurant
  • Congress Lounge & Bar
  • Gift shop
  • Barber shop
  • 24-hour gym
  • Valet dry cleaning/shoeshine
  • Smoking rooms available on request
Neighborhood
Across the street from Grant Park and the famous Buckingham Fountain, Congress Plaza rests on the main thoroughfare and shopping mecca of Michigan Avenue, aka, the Magnificent Mile. The hotel is walking distance from world-renowned institutions like the Art Institute of Chicago, Shedd Aquarium, and the fascinating Field Museum. Found on the banks of Lake Michigan, the Field Museum is the home of "Sue," the largest and most complete Tyrannosaurus Rex skeleton ever discovered, as well as a life-size Maori meeting house.
Hints and tips
The Congress is frequently nicknamed 'the most haunted hotel in Chicago,' and budding paranormal detectives should request a room in the oldest part of the building, the South Tower, for the 'highest chance' of ghostly activity.

Be on the lookout for characters like notorious murder victim Peg Leg Johnny, or test your courage near the 12th floor room which was allegedly closed down due to paranormal activity.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

41.8751 -87.6243
Area served
Chicago, IL
Nearby airports
Midway and O'Hare International Airports
Area description
Adjacent to Grant Park and Buckingham Fountain. Near Millenium Park, The Art Institute of Chicago, Museum Campus, Symphony Center, and the Sears Tower.

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Congress Plaza Hotel at Grant Park Rooms

Lakefront King
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Lakefront Suite
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Double
Guest room with two double beds and can accommodate a maximum of 4 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
City View King Suite
Guest room with one king-sized bed. Accommodate a maximum of 2 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Room - 1 Double Bed
Guest room with one double bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard King
Guest room with one king-sized bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.

Amenities

  • Free internet in room
General
Concierge
Activities
Fitness Center
Dining
Restaurant
Room service
Internet
Free internet in room

Nearby points of interest

  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Auditorium Building: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Yacht Club: 0.6 mi
  • Chicago Cultural Center: 0.6 mi
  • Macys: 0.6 mi
  • Harris Theater: 0.6 mi
  • Oriental Theatre: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Theater: 0.7 mi
  • Goodman Theatre: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Field Museum of Natural History: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Shedd Aquarium: 0.8 mi
  • Harold Washington College: 0.8 mi
  • Chicago Mercantile Exchange: 0.8 mi
  • Opera House: 0.9 mi
  • Union Station: 0.9 mi
  • Marina City: 0.9 mi
  • Soldier Field: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Wrigley Building: 1 mi
  • Merchandise Mart: 1 mi
  • Tribune Tower: 1.1 mi
  • Adler Planetarium: 1.1 mi
  • North Michigan Avenue: 1.1 mi
  • Hull House Museum: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.3 mi
  • Lake Point Tower: 1.3 mi
  • Michigan Avenue South: 1.3 mi
  • Terra Museum of American Art: 1.3 mi

Dining

Gazebo Restaurant
Breakfast, Lunch and Dinner served from 6:30am to 10:30pm. Breakfast includes full American Breakfast, lunch- a variety of salads and sandwiches, dinner- chicken, beef, pork and seafood dishes.
Tavern Tap
A relaxed setting to enjoy cocktails or play pool or watch your favorite sports

Meeting facilities

Meeting Info
50,000 square feet of meeting space. World renowned gold room

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1522)

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.4 / 5
5.01.0
1522 out of 1522
Amenities:
3.1
Room cleanliness:
3.7
Hotel staff:
3.8
Room comfort:
3.5
Location:
4.5
Value:
3.5

72% would recommend to a friend.

Sort by:
Review of Congress Plaza Hotel at Grant Park

Reviewer score

1
5.01.0
Doctor Knight
Business
New York
Jan 22, 2014

No Wifi. No breakfast. Old rooms. Old hallways.

I can't remember the last time I checked into a hotel with no complimentary WiFi. They charge $12 per device, per 24hrs. How extremely disappointing. The rooms and halls look like they were taken out of a 1950 horror movie. The bed mattress is hard and the linens have never had contact with fabric softener. There's no way to control the heat in the rooms. If your business starts at 7, and it probably does, well tough luck you'll miss the breakfast that kicks off late at 6:30am. Not that it matters since that's not complimentary. Overall, way too many corners were cut here, and the location is all that's left. Given how efficient the underground transit is here in Chicago, I strongly recommend you find another hotel elsewhere, and just take a sub to downtown.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Travel like a star
Lincoln, Nebraska
Jan 21, 2014

Location,Location, Location

You can beat the location for this classic hotel in the heart of Chicago.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Doodle man
Northern Michigan
Jan 20, 2014

Stay at the Congress

We had a very nice experience. The room was fine. The only problem (minor) was regulating the heat. The controls didn't seem very clear. The controls indicated off, low, high; but nothing about warm to cool. The staff was superb. Very helpful and friendly. We would stay there again. The price was good, but we were there off season. Location is great - close to museums and downtown. The room was nice, but you could tell that the hotel is old, but did add to the ambience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Sightseeing tip: Short drive from hotel

Short drive to museums and shopping

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
HoboMan7
Illinois
Jan 7, 2014

Quiet

This hotel is very quiet and is right where you would need it to be for whatever you need to do. It was easy to access and leave from.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Congress Plaza Hotel at Grant Park

Reviewer score

2
5.01.0
humphreyz
west lafayette
Jan 5, 2014

great new year s eve

good location but the front desk is not friendly at all. However the door man is very helpful

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
1
Room comfort:
3
Location:
5
Value:
3
Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
dachslj
Wyandotte, MI
Jan 2, 2014

New Year's in Chicago

The Congress is an old hotel with a lot of character. It needs some cosmetic maintenance in the rooms, but the bed was comfortable and the water was hot. The pipes banged inside the walls constantly and the water pressure could have been stronger. There was no temperature control in the room, just a control for the fan. We slept with the window open for part of the night to try to cool the room down. One of the two elevators didn't seem to be working on New Year's Day when we checked out. We were on the 14th floor facing the lake so the view was spectacular. The staff was very courteous and helpful. For the price it was a decent stay in a great location for the museums.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Nightlife tip: Short walk from hotel

Buddy Guy's Legends is a short walk from the hotel and has great food at good prices. Buddy Guy himself was there signing posters when we went.

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Ms Bz
Round Lake Beach, ILLINOIS
Jan 2, 2014

Affordable escape to the city

The staff was very friendly and helpful. Loved the location. Rooms were clean. Would stay there again but will bring my own pillow, they were very stiff

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
New Beginnings
Blue Island, IL
Jan 2, 2014

Great price! Awesome location!

Customer Service was awesome! Room was nice! Very happy camper!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of Congress Plaza Hotel at Grant Park

Reviewer score

1
5.01.0
frequenttraveler999
Business
philadelphia
Dec 17, 2013

horrible hotel

I booked a different hotel 30 minutes after arriving at this place. Horrible amenities, did not feel safe, restaurants were not open, uncomfortable beds, and bathroom was old and had cracked tiles in shower and on the floor.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
PepsiGal
Omaha, NE
Dec 16, 2013

Serves purpose of 'a place to sleep'

Wish I would have looked at more reviews before booking this. I got a great deal through a groupon, but was overall dissatisfied with the room quality - and not psyched that it is rumored to be haunted. On a positive side, close to shopping and some good restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
4
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