Congress Plaza Hotel at Grant Park

3 stars
View map of 520 South Michigan Ave, Chicago, IL 60605

Hotel Overview

Reviewer score
3.3
out of 5
1,178 reviews
good one night stay

The room was okay with terrible view of the parking lot. It was clean though. See full review

  • Alison S.
  • Aug 24, 2015
Awesome trip. Beautiful city

we really like the hotel. The room was very spacious. Very clean. See full review

  • Edith G.
  • Aug 10, 2015
With its neon-red sign standing out against the Chicago skyline, its vaulted Italianate ceilings, and glimmering 'Gold Room' banquet hall, the Congress Plaza Hotel makes an imposing first impression. Once known as the "Home of Presidents" due to its popularity with both Roosevelt's, Woodrow Wilson and Richard Nixon, it's been operating since 1893. Valet dry-cleaning and barber services of yesteryear sit side-by-side with modern amenities like audiovisual tech for business meetings and a 24-hour fitness center. On-site eating options are globally diverse (Rafael's Steakhouse) and come straight from the griddle in the morning (Gazebo Restaurant). In the evenings, settle into a leather back armchair with a bourbon, or take your shots at the dartboard in the Congress Lounge, where both business users and vacationers gather for some much-needed R&R.
Location
Across the street from Grant Park and the famous Buckingham Fountain, Congress Plaza rests on the main thoroughfare and shopping mecca of Michigan Avenue, aka, the Magnificent Mile. The hotel is walking distance from world-renowned institutions like the Art Institute of Chicago, Shedd Aquarium, and the fascinating Field Museum. Found on the banks of Lake Michigan, the Field Museum is the home of "Sue," the largest and most complete Tyrannosaurus Rex skeleton ever discovered, as well as a life-size Maori meeting house.
Highlights
  • 871 guestrooms
  • 36 suites
  • 23 meeting/event rooms
  • 2 restaurants: Rafael's Steakhouse, Gazebo Restaurant
  • Congress Lounge & Bar
  • Gift shop
  • Barber shop
  • 24-hour gym
  • Valet dry cleaning/shoeshine
  • Smoking rooms available on request
Policies
The Congress is frequently nicknamed 'the most haunted hotel in Chicago,' and budding paranormal detectives should request a room in the oldest part of the building, the South Tower, for the 'highest chance' of ghostly activity.

Be on the lookout for characters like notorious murder victim Peg Leg Johnny, or test your courage near the 12th floor room which was allegedly closed down due to paranormal activity.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Congress Plaza Hotel at Grant Park Rooms

Lakefront King
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Lakefront Suite
Guest room with one king-sized bed. Rooms face Lake Michigan and Buckingham Fountain and can accommodate a maximum of 2 quests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Double
Guest room with two double beds and can accommodate a maximum of 4 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
City View King Suite
Guest room with one king-sized bed. Accommodate a maximum of 2 guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard Room - 1 Double Bed
Guest room with one double bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.
Standard King
Guest room with one king-sized bed and can accommodate a maximum of two guests. All rooms have cable satellite T.V., coffee maker, radio and voice mail, high speed internet connection for $9.95 + TAX for 24 hours and Movies on Demand.

Amenities

  • Free internet in room
General
Concierge
Activities
Fitness Center
Dining
Restaurant
Room service
Internet
Free internet in room

Hotel Map

41.8751 -87.6243
Area served
Chicago, IL
Nearby airports
Midway and O'Hare International Airports
Area description
Adjacent to Grant Park and Buckingham Fountain. Near Millenium Park, The Art Institute of Chicago, Museum Campus, Symphony Center, and the Sears Tower.

Nearby points of interest

  • Auditorium Theatre: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Auditorium Theatre: 0.1 mi
  • Harold Washington Library: 0.2 mi
  • Chicago Architecture Foundation: 0.3 mi
  • Buckingham Fountain: 0.3 mi
  • Symphony Center: 0.3 mi
  • Grant Park: 0.3 mi
  • Printers Square: 0.3 mi
  • Art Institute of Chicago: 0.3 mi
  • Crown Fountain: 0.4 mi
  • Bank of America Theatre: 0.4 mi
  • Chicago Board of Trade: 0.5 mi
  • State Street: 0.5 mi
  • Cloud Gate: 0.5 mi
  • Shubert Theatre: 0.5 mi
  • Pritzker Pavilion: 0.6 mi
  • Willis Tower (Sears Tower): 0.6 mi
  • Yacht Club: 0.6 mi
  • Chicago Cultural Center: 0.6 mi
  • Macys: 0.6 mi
  • Harris Theater: 0.6 mi
  • Oriental Theatre: 0.7 mi
  • City Hall: 0.7 mi
  • Chicago Theater: 0.7 mi
  • Goodman Theatre: 0.7 mi
  • Prudential Plaza: 0.7 mi
  • Field Museum of Natural History: 0.7 mi
  • Cadillac Palace Theatre: 0.7 mi
  • Shedd Aquarium: 0.8 mi
  • Harold Washington College: 0.8 mi
  • Chicago Mercantile Exchange: 0.8 mi
  • Opera House: 0.9 mi
  • Union Station: 0.9 mi
  • Marina City: 0.9 mi
  • Soldier Field: 1 mi
  • Museum of Broadcast Communications: 1 mi
  • Wrigley Building: 1 mi
  • Merchandise Mart: 1 mi
  • Tribune Tower: 1.1 mi
  • Adler Planetarium: 1.1 mi
  • North Michigan Avenue: 1.1 mi
  • Hull House Museum: 1.2 mi
  • Chicago - Mag Mile - Wacker Dr: 1.3 mi
  • Lake Point Tower: 1.3 mi
  • Michigan Avenue South: 1.3 mi
  • Terra Museum of American Art: 1.3 mi

Dining

Gazebo Restaurant
Breakfast, Lunch and Dinner served from 6:30am to 10:30pm. Breakfast includes full American Breakfast, lunch- a variety of salads and sandwiches, dinner- chicken, beef, pork and seafood dishes.
Tavern Tap
A relaxed setting to enjoy cocktails or play pool or watch your favorite sports

Meeting facilities

Meeting Info
50,000 square feet of meeting space. World renowned gold room

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1178)

Ratings and reviews for Congress Plaza Hotel at Grant Park

Overall score

3.3 / 5
5.01.0
1178 out of 1178
Amenities:
3
Cleanliness:
3.7
Hotel staff:
3.7
Comfort:
3.4
Location:
4.5
Value:
3.5

72% would recommend to a friend.

Sort by:
Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
CandiiRain
Friends
N/A
Aug 25, 2015

Bachelorette party weekend

The hotel was a bit older and everyone was very polite. However for the price nothing was included. 200$ and not even a continental breakfast? The room was older and just smell, nothing fancy. We were tired we only stayed one night...I wouldn't recommend staying here if u really want to unwind and enjoy yourself. The room was too small for a family but still a tight fit for 2 girls. I'd recommend this place only if you were staying one night and leaving out the next day. It's one of those places u should probably just use to sleep!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Friends

Review of Congress Plaza Hotel at Grant Park

Reviewer score

1
5.01.0
Disappointed
Couples
N/A
Aug 24, 2015

Pas Key Never Worked

This was an old hotel in desperate need of renovation!! The hallway and room's appearance was dark and dingy. Pass key never worked. Every day, we had to go down to the registration desk and get the key reactivated. We were reimbursed for this inconvenience. I would not recommend this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Couples

Review of Congress Plaza Hotel at Grant Park

Reviewer score

5
5.01.0
Alison S.
Friends
N/A
Aug 24, 2015

good one night stay

The room was okay with terrible view of the parking lot. It was clean though.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Friends

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Josh S.
Couples
N/A
Aug 24, 2015

Weekend vacation

The hotel met our standards for staying for a couple of nights. Not extravagent, but being downtown made all the difference.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Couples

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Indiana lolo
Couples
lafayette
Aug 20, 2015

perfect for Grant park/lolla

We stayed here for lolla this year. Great location.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Couples

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Sunil P.
Family
N/A
Aug 20, 2015

Family trp

We were their for family visit. the hotel location and service is great. but the room expectation weren't met.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
5
Value:
3
Trip purpose:

Family

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Jerry M.
Single
N/A
Aug 14, 2015

single person 3 night stay

the room was large, but sparsely furnished. TV screen small for room size. I did not find a channel guide. Internet in room was intermittent. Location is south of the Loop, most restaurants were at least few blocks away, but walkable for most people.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Single

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
alisa a.
Family
N/A
Aug 13, 2015

Awesome trip

The stay was nice great location the maid service was wonderful the gift store a little over priced

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of Congress Plaza Hotel at Grant Park

Reviewer score

3
5.01.0
Melinda H.
Couples
N/A
Aug 12, 2015

Best view of Grant Park

The Congress is Iconic Chicago and sadly is showing her age. The rooms are clean and comfortable but worn. I remember the rooms from 20 years ago and they are exactly the same. The views of Lake Michigan, Buckingham fountain and Grant park are magical. If you want an amazing view and stay in a clean old hotel - this is the hotel. If you are looking for up-to-date rooms and amenities, keep looking.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Couples

Review of Congress Plaza Hotel at Grant Park

Reviewer score

4
5.01.0
Sherry B.
Couples
N/A
Aug 12, 2015

location

You are definitely paying for the location of this hotel. Nothing fancy, but a good hotel, with a friendly staff

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Couples

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