Hotel Overview
Business Trip
It would have been nice to know that the hotel was under remodel construction at the time of...
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-
Phil R. Up
- Nov 16, 2011
business trip
staff was excellent during difficult renovations going on
security went above and beyond making...
See full review
-
net net
- Nov 10, 2011
Hotel Map
8535 West Higgins Road, Chicago, IL 60631
- Area served
- Chicago, Chicago
- Nearby airports
- Chicago/OHare, (ORD), 3.00, E, Mile; Chicago/Midway, (MDW), 20.00, N, Mile
- Area description
- Airport - Location Type: Airport
Amenities
- 24 Hour Front Desk
- Air Conditioned
- AM/FM Alarm Clock
- ATM/Cash Machine
- Business center
- Coffee Maker in Room
- Connecting Rooms
- Cribs Available
- Elevators
- Exercise Gym
- Express Check In
- Express Checkout
- Fitness center
- Free Airport Shuttle
- Free Newspaper
- Grab Bars in Bathroom
- Hairdryer in Room
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Ice Machine
- In Room Movies
- Internet Access
- Iron
- Ironing Board
- Laundry/Valet Services
- Lounge
- Maid Service
- Meeting/Banquet Facilities
- News Stand
- No Smoking Rooms/Facilities
- Parking
- Radio
- Restaurant
- Rollaway Beds
- Room Service
- Safe Deposit Box
- Smoke-free policy
- Telephone
- Television with Cable
- Temperature Control
- TV
- TV Remote Control
- Vending Machines
- Video Checkout
- Wake-up Service
- Wet Bar
Dining
- Harvest Grill
- Featuring an extensive menu of classic American cuisine served in a contemporary atmosphere.
Hotel Policies
- Check-in:
- 3:00 PM
- Check-out:
- 12:00 PM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (49)
Ratings and reviews for Chicago Marriott O'Hare
- All travelers (49) 3.6 / 5
- Business (19) 3.7 / 5
- Couples (13) 3.5 / 5
- Families (3) 3.7 / 5
- Friends (7) 3.9 / 5
- Singles (7) 3.3 / 5
- Amenities:
- 3.7
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.3
- Room comfort:
- 4.1
- Location:
- 3.9
- Value:
- 3.7
82%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Business Trip
It would have been nice to know that the hotel was under remodel construction at the time of booking. I may have made a different decision if that had been disclosed. The room was much smaller than what I have experienced from Marriot, I think due to the age of the property. The bathroom was really small and cramped. I was disappointed that another guest at my same Marriot Reward level was offered a discount on internet service that was not offered to me, even when I asked about it. The staff was amazingly friendly and accomodating aside from the one front desk clerk. Super Staff!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
business trip
staff was excellent during difficult renovations going on security went above and beyond making sure we were safe going to metro train station
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
good value
Nice room for the money, and the staff was very friendly and efficient. On-going construction made it a challenge to get to and from our room.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
So, so
The Marriott O'Hare was fine on the room and amenities but very vague as to the parking. They lead us to believe we could park for free while we were staying there but in the end soaked us for 24 bucks for overnight parking. That wasn't indicated on the room and amenities charge.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 4
- Value:
- 2
Reviewer score
Would not recommend
Extra Fees Apply
I chose this hotel based on price/location. I needed to rent a car while in Chicago and the cheaper price helped offset the car BUT the hotel charges $24 per day to park, and there isn't other parking available. This wasn't mentioned at all upon making a reservation or checking in. Very disappointing. The hotel itself is fine, near the airport, a decent ride to the city. But finding the parking was difficult as there is a lot of construction.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 2
- Value:
- 2
Reviewer score
Would recommend
A little better than average
I'll just break this down into pros and cons. Pros: -- Large, well-equipped gym for a chain hotel -- Great, helpful, professional staff -- Cumberland stop on blue line is next door -- Harvest Grill has an amazing breakfast dish called the All American Breakfast. Typical breakfast food, but very well made -- One block away is a set of wooded trails for runners to explore. Oh, and enjoy looking at the deer! Cons: -- The hotel is so large that there are several "wings", some older and less updated than others -- The indoor/outdoor pool is decent size, but the shape makes it difficult to do any laps -- $14/day for internet (by the time you add the tax)? Serious?
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Money-saving tip:
Short walk from hotel
Buy an multi-day pass for the L. Unless you have to visit places off the route, you might as well save the money and take public transportation. Parking for a single night on the town typically costs more than a weekly train pass.
Reviewer score
Would recommend
Typical airport hotel, nothing special
I was in Chicago for business and stayed there 2 days. the first night, i did not sleep at the hotel the first. The hotel was clean, and typical of an airport hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
great hospitality
Was there for business 4 nights. Staff very friendly and professional. Quick with room service. Close to train and free airport shuttle. would definitley go there again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
good stay until we checked out.
The hotel and room was nice and clean. The room's bathroom was huge. The problem I had was when we checked out. We were charged $24 a day for parking, which they neglected to tell me about this charge when we checked in. The hotel staff just said to use the room key for parking lot access. Now I'm out $75. So sick of being nickle and dimed everytime I travel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Reviewer score
Would not recommend
Interesting experience
The Hotel was kind of "bad choice" at first because when you think about "Marriott" you have some expectations and when you find out that the overnight parking fee is $30/night you are kind of dissappointed. The Hotel is kind of old too and when we first entered in the room we could feel the smell but when you wake up in the morning you feel very relaxed . I loved the bed :) at least :) The worst thing was that our room was at the end of the holway and we had to walk a lot to get to the room. Also , right beside our room there were a family with a kid and the boy would yell every morning on the holway ...it wasn't something to make me go back to that hotel again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3