Best Western Grant Park ★★★

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$65
avg/night
Rate based on
Check-in: Feb 16, 2016 Check-out: Feb 17, 2016

Spring Break Getaway

Would recommend Sat, Mar 29, 2014
Staff was extremely friendly and helpful. Rooms were very clean. Had 2 rooms-- Room with 2 queens was a pleasant surprise--beds in a separate area + space with sofa, table and chairs, micro and refrig. Was perfect for family with 2 toddlers to have a play area. Location was perfect..walking to restaurants and taxi very reasonable to Shedd and Museums. Would definitely stay again.

Attractions

Taxis were reasonable

| Midwest Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Overall good

Would recommend Tue, Mar 18, 2014
It was a nice stay overall. The ladies at the desk were very friendly, the room was clean, and its right near downtown.

| Michigan Friends

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Thin walls

Would not recommend Mon, Mar 17, 2014
The hotel was pretty average and the walls are very thin. The staff was very friendly and helpful though.

Attractions

Try to stay more downtown, we always had to take a bus to downtown where everything was

| Indiana Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5

Monday Night Football

Would recommend Sat, Dec 14, 2013
If you plan on staying here for a Monday night football game, the parking could be a problem1 They do not hold parking spaces for guests, but rent them out 'first come, first served'. It would have been nice to know that in advance, since I had to park a block away from the hotel.

| Sterling, IL Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Next to soldier field! Perfect for the $

Would recommend Wed, Dec 11, 2013
Came to chicago for a bears game. The hotel was perfect location, couldn't get any closer. Cheaper on the price scale, even though you get what you pay for, it had everything we needed. Friendly, and accommodating staff. Fairly clean, just older. But hut it is chicago! I'd would definitely stay there again if we're not looking to spend tons of money for a room.

Attractions

Soldier field was super close.

| Southern Maryland Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 5 /5

Sightseeing in Chicago

Would recommend Wed, Oct 30, 2013
I spent 4 days in Chicago to see the city, and booked at this hotel because of the location. The room was very nice, clean, it had a double bed and a small desk in the corner - not very spacy, but perfect for a few nights, and the location is, indeed, pretty good. One downside was the heating system - it is very loud, and the room gets cold pretty quick without it, so I couldn't turn it off even at night. The other downside was the wifi - it was not high speed,as advertised, I could not have a video conversation on skype, and it kept throwing me off every once a while. Also, the printer in the lobby wasn't working. I can only recommend this hotel if there is a deal going on that makes it cheaper than normal, though, that is how I booked it, together with my flight.

| Lincoln, Nebraksa Singles

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Worst Experience

Would not recommend Fri, Sep 27, 2013
I would not recommend this hotel due to issues with the billing system, reservation system, and overall attitude displayed by the staff. We were forcibly ejected from our stay due to a mix up on the hotel's end. We had reserved a room for 5 nights as confirmed by customer care after the stay. The hotel only had us booked for 4 nights. My wife was told to get out of the room with a 10 minute warning. She had to scramble to get everything out of the room along with our two small children. The reservation system stated the rooms were paid for, but when I arrived to check in, the amount in full was due. The card that was supposed to be charged was not charged until the next day and only after several faxes. The billing issues continued when I was charged later for a $269.98 fee for something that I did not authorize while staying at the hotel. After contacting the hotel, they stated that charge "should" come have come off within 24 hours of posting and it was for a night already paid for by the credit card. Why they decided to charge my cards twice, I do not know. It has been 48 hours and still nothing. Due to the mix up in the reservation, my wife, my kids and I were not able to finish attending a large conference or do any sightseeing we had planned for that evening and the next morning. After being told to leave the room, the staff was extremely hostile and refused to believe anything that we said and were more than willing to charge a different room at an astronomical rate in order to keep us there. After asking for corporate information did the staff start to show any form of pleasantness. I will no longer be staying at any Best Western branded hotels on my numerous business trips because of this situation.

| Sheboygan, WI Business

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 3 /5
  • Location: 1 /5
  • Value: 1 /5

A hotel with good location and park view

Would recommend Thu, Sep 26, 2013
Our room is upgraded to a lake view. It's very beautiful to see the night view and sunrise.

| Chicago, Il Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great Lake View room

Would recommend Wed, Sep 18, 2013
It's so nice to have a lake view room. The hotel has a great location and we see the fireworks at night and sunrise in the morning!!!!

| Chicago, Il Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great location but needs a huge refresher!

Would not recommend Wed, Jul 31, 2013
Floors were gross. Hair all over bath tub. Great location if your looking to walk to museums at soldier field.

| St. Louis Family

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 4 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 1 /5