Hotel details


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West Des Moines Marriott

User score 4.3 out of 5 See all reviews
1250 Jordan Creek Parkway,West Des Moines, IA 50266
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from 99 USD
/ night*
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Terms and conditions

*rate found for check-in Jan 9, check-out Jan 10

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD

The finest of West Des Moines hotels, the West Des Moines Marriott is ideally located for business or leisure travel & just 8 miles to downtown, 15 minutes to the airport on our complimentary shuttle and 1 mile to Jordan Creek Town Center. At the West Des Moines Marriott, experience the luxurious style and top-rate service you expect at a Marriott. This West Des Moines hotel offers 219 rooms including 38 suites with FREE WIRELESS High Speed Internet and 37" flat screen TVs. On the Concierge Level, upgraded amenities like complimentary breakfast and evening hors d'oeuvres await you in the exclusive lounge for Concierge Level guests. Relax in our Indoor Pool, Whirlpool, Sauna or Fitness Center. Enjoy delectable cuisine at CK's Steakhouse or Fountains Lounge. Event space for 10 to 450, enhanced by our award-winning service and catering, will make your presentation, wedding or reunion truly dazzle. Among West Des Moines hotels, Marriott West Des Moines offers the service and luxury accommodations you deserve!

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Jan 9, check-out Jan 10

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.3 out of 5

(10 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 1250 Jordan Creek Parkway, West Des Moines, IA  50266  

 
 

Area served

Des Moines, West Des Moines

Area airports

Des Moines, (DSM), 12.00, NW, Mile

Description

Suburban - Location Type: Suburban

This property has a smoke-free policy

Amenities

  • Sofa Bed
  • Exercise Gym
  • Express Check In
  • Parking
  • Fitness room
  • Telephone
  • Shower
  • Smoke-free policy
  • No Smoking Rooms/Facilities
  • Phone with speaker
  • Children's Activities
  • Coffee Maker in Room
  • Grab Bars in Bathroom
  • Cribs Available
  • Rollaway Beds
  • Elevators
  • Babysitting/Child Services
  • Room service
  • Ironing Board
  • Outdoor Parking
  • News Stand
  • Wireless internet
  • ATM/Cash Machine
  • Television with Cable
  • Airport shuttle
  • Meeting/banquet facilities
  • Internet Access
  • FAX
  • Temperature Control
  • Tennis
  • Safe Deposit Box
  • Ice Machine
  • Iron
  • AM/FM Alarm Clock
  • Handicapped rooms/facilities
  • Guest Laundromat
  • Express Checkout
  • Picnic Area/Tables
  • Pool
  • Restaurant
  • Refrigerator
  • Air Conditioned
  • Hairdryer in Room
  • Business center
  • Radio
  • Wet Bar
  • TV Remote Control
  • Vending Machines
  • Video Checkout
  • TV
  • Concierge Desk
  • In Room Movies
  • Lounge
  • Wake-up Service
  • Free Newspaper
  • Free Parking
  • Laundry/Valet Services
  • Pets OK
  • Maid Service
  • High Speed Internet

Dining

CK's Steakhouse

Serving a wide selection of fine steaks, chops, wines and desserts in a casual setting

Fountains Lounge

Offering beverages and light fare

Biaggi's Italian Ristorante

Fun, casual white-tablecloth restaurant offering house-made pasta, soups, pizza, steaks & seafood

Champps Restaurant and Bar

Casually chic restaurant with 30 big-screen TVs and 127 menu items, meatloaf to herb-encrusted tuna

The Cheesecake Factory

Upscale, casual restaurant with more than 200 delicious menu items and 50 cheesecake varieties

Bravo! Cucina Italiana

Casually elegant eatery featuring European thin-crust pizzas to homemade pastas

On the Border Mexican Grill & Cantina

Casual mexican cuisine selections

Joe's Crabshack

Casual seafood selections

Granite City Food & Brewery

A casual dining restaurant with an on-site brewery offering a broad menu of items prepared fresh daily and served in generous portions at reasonable prices. Handcrafted beers are moderately priced and offer unique styles and flavors.

Trostel's Dish

A menu of contemporary small dishes with fresh flavors from around the world. Complementing the menu is an exciting and unique list of wines offered by flights, glasses or bottles, as well as specialty martinis, cocktails and beers.

Buffalo Wild Wings Grill & Bar

New York-style wing joint with 14 sauces and sports bar, complete with a full menu featuring everything from salads to appetizers to burgers served in a relaxed, comfortable atmosphere where people like to hang out with friends.

Boston's the Gourmet Pizza

Full-service, pizza-themed, casual dining restaurant and sports bar offering gourmet pizzas (18 varieties) and gourmet pasta, along with a wide variety of other dishes, such as wings, ribs, burgers, entree size salads, sandwiches and large kids menu.

Jason's Deli

They deliver! Voted one of America's Top 10 Restaurants by Parents Magazine, Jason's Deli offers healthy items such as half-sandwiches, reduced-portion baked potatoes, and a 39-item salad bar plus a helathy kid's menu.

Samurai Sushi & Hibachi

Fusion of American and French cuisine prepared with traditional Japanese sushi techniques. Bring your friends and be entertained while the hibachi chefs prepare your meal at the table.

PF Chang's China Bistro

A harmony of taste, texture, color and aroma achieved by balancing the Chinese principles of fan and t'sai. Fan foods include rice, noodles, grains and dumplings, while vegetables, meat, poultry and seafood are t'sai foods.

Panera Bread

Panera Bread bakery-cafe showcases the art and craft of bread making, delivering fresh, authentic artisan bread served in a warm environment by engaging associates.

Red Rossa Napoli Pizza

Specialty hand-made pizzas, salads and desserts from the freshest ingredients, based upon authentic Italian recipes. Each pizza is handcrafted, then fast-baked in a traditional wood-burning oven.

Shane's Rib Shack

Family oriented barbecue restaurant

Noodle Zoo Cafe

Serving salads, sandwiches and noodle bowls...dine in or take-out!

Club Car Restaurant & Lounge

Locally-owned restaurant where the owners greet you at the door. Gourmet soups, burgers and specialty dishes served in a welcoming atmosphere.

Reviews from our customers

Overall score

4.3 out of 5

(10 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

5 out of 5

west Des Moines Marriott

dhok Aug 23, 2009

Would recommend to a friend!

Just off I80, can get anywhere in Des Moines rather easily. Great place to just rest and sleep. Very nice breakfast buffet ... ,at least on weekends. Couple miles to Jorden Creek Mall and straight shot through town to State fair grounds. Price not out of line with discount chains and way better facilities.2nd visit and would stay again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples


Expand full review

Score

1 out of 5

Quick tip

" It sucked"

Vossey Aug 16, 2009

It was our 30th wedding anniversary. We went to the Iowa State Fair and a concert. The hotel gave us a Handicapp room with no ... tub and the water drained in to the middle of the bathroom and most of the bulbs in the lamps were burned out. We informed the staff and they acted uninterested. We were very unhappy with the room. One of our worst experiences.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
3
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Couples

Shopping tip, Short Drive

Even thou it is close to shopping, I would never stay at the Marriott in West Des Moines again. This is the first bad experience at a Marriott we have had.


Expand full review

Score

5 out of 5

Quiet relaxing evening

Tired after the State Fair grandma. Aug 16, 2009

Would recommend to a friend!

I would put this in with the top hotels I have stayed in for quiet, clean and nice extra touches like extra pillows on the ... bed. the only negative was that there weren't directions for the coffee pot and we couldn't find the caraffe. Turns out you use the "cups" to catch the coffee. I couldn't find a button or number to call to ask the front desk.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review


See all 10 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Shopping tip, Short Drive

Even thou it is close to shopping, I would never stay at the Marriott in West Des Moines again. This is the first bad experience at a Marriott we have had.

--Vossey, Oskaloosa, Iowa Aug 16, 2009

Shopping tip, Short Drive

There is a new mall very close with many dining choices.

--Great, Ottumwa, Iowa Aug 10, 2009

Shopping tip, Short Drive

Plan to stay longer.

--CK, DECORAH, IA Aug 3, 2009

See all quick tips

Reviews from our customers

Overall score

4.3 out of 5

(10 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

5 out of 5

west Des Moines Marriott

dhok Aug 23, 2009

Would recommend to a friend!

Just off I80, can get anywhere in Des Moines rather easily. Great place to just rest and sleep. Very nice breakfast buffet ... ,at least on weekends. Couple miles to Jorden Creek Mall and straight shot through town to State fair grounds. Price not out of line with discount chains and way better facilities.2nd visit and would stay again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Couples


Expand full review

Score

1 out of 5

Quick tip

" It sucked"

Vossey Aug 16, 2009

It was our 30th wedding anniversary. We went to the Iowa State Fair and a concert. The hotel gave us a Handicapp room with no ... tub and the water drained in to the middle of the bathroom and most of the bulbs in the lamps were burned out. We informed the staff and they acted uninterested. We were very unhappy with the room. One of our worst experiences.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
3
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Couples

Shopping tip, Short Drive

Even thou it is close to shopping, I would never stay at the Marriott in West Des Moines again. This is the first bad experience at a Marriott we have had.


Expand full review

Score

5 out of 5

Quiet relaxing evening

Tired after the State Fair grandma. Aug 16, 2009

Would recommend to a friend!

I would put this in with the top hotels I have stayed in for quiet, clean and nice extra touches like extra pillows on the ... bed. the only negative was that there weren't directions for the coffee pot and we couldn't find the caraffe. Turns out you use the "cups" to catch the coffee. I couldn't find a button or number to call to ask the front desk.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Prime location

amarjale Aug 10, 2009

Would recommend to a friend!

The West Des Moines Marriot was in a prime location. The mall, which was huge, was about 2 minutes from the hotel. ... Everything you needed was within minutes of the hotel. The hotel was very nice, but the only problems were the room was a bit small for 3 people and the bed was a little small. Overall, it was an excellent place to stay.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

5 out of 5

Quick tip

wonderful relaxation

Great Aug 10, 2009

Would recommend to a friend!

We really enjoyed our stay at this Marroit. The beds were very comfortable and the rooms were soooo clean, which is very ... important to us.We did not hear alot of hallway noise, so we appreciated that also. Although, there was no contintental breakfast available at 10:00- were we too late?? I suppose it was not a big deal at that time of day. Overall, we had a great experience.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping tip, Short Drive

There is a new mall very close with many dining choices.


Expand full review

Score

4 out of 5

Quick tip

Really nice room & clean too.

CK Aug 3, 2009

Would recommend to a friend!

My wife and I were in Des Moines for a wedding. Love the stay at the hotel. Like to see more towels and more boxes of ... kleenex in the room. I went to the front desk and ask how my roomrate with breakfast included work, but the clerk said it didn't say anything about breakfast included with roomrate. Orbitz, you need to do a better job telling the hotel about it. The clerk was really nice and said that the hotel will take care of it.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
2
Maintenance:
1
Location:
2
Room cleanliness:
1
Hotel Staff:
1
Value:
2
Dining options:
2

Traveler type: Couples

Shopping tip, Short Drive

Plan to stay longer.


Expand full review

Score

5 out of 5

Quick tip

Great. Would stay again

KCHawkeye Jul 20, 2009

Would recommend to a friend!

I thought the Marriott was great. It was reasonabley priced and the rooms were nice. I had a pet with me and that was not a ... problem at all. I needed a roll-away bed and they had it up to me in about 10 minutes. I liked the special going on that allowed kids to eat free. We only used it on one meal, but it was worth it. Check-in was a breeze and we were able to get right up to our room.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
5

Traveler type: Family

Money savers tip, In Hotel

If you can get the Kids Eat Free deal, it will be a money saver.


Expand full review

Score

5 out of 5

excellent

Critter Jul 19, 2009

Would recommend to a friend!

excellent ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

5 out of 5

Great value

Arthur Aug 10, 2008

Would recommend to a friend!

Chose West Des Moines Marriott as overnight stop en route to Denver. They were courteous and efficient, the room quite ... comfortable, they had a pool (a must for a seven-year-old!) and a fitness center. Located near a great shopping mall with good restaurants. Value-added were a free full buffet breakfast and a $25 gift card. An outstanding value and would recommend to a friend.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

My review of Marriott West Des Moines

Jeanie Aug 11, 2007

Would recommend to a friend!

The West Des Moines Mariott was nice, however I was amazed that the cleaning people left bedding laying in the hallways that ... people had to walk around. Also, I understood that there was no lifeguard in the pool area, but possibly a hotel employee needs to walk through occasionally. There were small children jumping and/or diving into the whirlpool. I was concerned about their safety, and didn't appreciate being splashed while I was trying to relax. The towels both in the rooms and at the pool area were almost bare threaded, not something I expected from a hotel of this caliber. The location is great and the breakfast buffet was excellent, with many choices.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
3
Maintenance:
2
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
2
Dining options:
4

Traveler type: Couples

Shopping tip, Short Drive

The amazing Jordan Creek Mall is a very short drive from the hotel.


Expand full review


Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Shopping tip, Short Drive

Even thou it is close to shopping, I would never stay at the Marriott in West Des Moines again. This is the first bad experience at a Marriott we have had.

--Vossey, Oskaloosa, Iowa Aug 16, 2009

Shopping tip, Short Drive

There is a new mall very close with many dining choices.

--Great, Ottumwa, Iowa Aug 10, 2009

Shopping tip, Short Drive

Plan to stay longer.

--CK, DECORAH, IA Aug 3, 2009

Money savers tip, In Hotel

If you can get the Kids Eat Free deal, it will be a money saver.

--KCHawkeye, Kansas City, KS Jul 20, 2009

Shopping tip, Short Drive

The amazing Jordan Creek Mall is a very short drive from the hotel.

--Jeanie, USA Aug 11, 2007

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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Need help booking your trip?

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