Hotel Overview
Nice hotel
The bed in our room sagged on the side. Unless you slept in the middle of the be you felt like you...
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Family Traveler
- Aug 13, 2011
Excelent Business Travel
Staff was very helpful, and professional. Rooms were very clean and spacious. Internet worked...
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Traveler
- Jun 14, 2010
Hotel Map
- Nearby airports
- Des Moines Intl Airport, (DSM), 13.00, MI, NW; Eppley Airfield, (OMA), 131.00, MI, W;
Amenities
- Business center
- Conference Facilities
- Exercise Gym
- Fitness center
- High-speed Internet
- Internet Access
- Jacuzzi
- Meeting/Banquet Facilities
- Pool
- Restaurant
- Wheel Chair Access
- Wireless Internet
Dining
- Restaurant
- onsite
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (9)
Ratings and reviews for Hilton Garden Inn West Des Moines
- All travelers (9) 3.7 / 5
- Business (1) 4 / 5
- Couples (2) 3.5 / 5
- Families (5) 3.6 / 5
- Friends (1) 4 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.3
- Hotel staff:
- 4
- Room comfort:
- 3.9
- Location:
- 4.6
- Value:
- 3.9
78%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Family Traveler
Nice hotel
The bed in our room sagged on the side. Unless you slept in the middle of the be you felt like you would roll onto the floor. Everything else at this hotel was great, Nice living area in our room and a great pool for the kids. Great location with easy acess to I-80 and I-35. Within walking distance of the mall and restraunts without a lot of traffic noise.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
On the Boarder Mexican Grill & Cantina near Jordan Creek mall is the worst mexican food I have ever had.
Reviewer score
Would recommend
Beer Woman
Nice vacation
Very clean. Newer Towels. Friendly welcome check-in.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Shopping tip:
Short walk from hotel
very close to Jordan Creek Mall
Reviewer score
Would not recommend
Believer1107
Fourth of July Stay
Check in took forever and they didn't seem like they knew what they were doing. The room had broken light bulb glass on the floor that my 6yr had to sleep on. The lamps didn't work either. So we didn't have any lighting expect the bathroom and hall area. There was unsupervised kids trashing the pool area throwing all the towels in the water and no one was doing anything. The pack-in-play was staind and filthy dirty my daughter was so uncomfortable sleeping in it she was up all night screaming and had to share my queen size bed with my husband and I.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 1
- Hotel staff:
- 2
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
Traveler
Excelent Business Travel
Staff was very helpful, and professional. Rooms were very clean and spacious. Internet worked great and location was excellent with respect to location and food choices ...
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Trip purpose:
Business
Reviewer score
Would recommend
Graduate's mom
Graduation celebration
We had booked four rooms, as we were in town for our son's graduation from Drake University. We had a request for a handicapped accessible room and the staff was very accomodating. The rooms were clean and spacious. We also liked the location right off I 35.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
ISU Girlfriends
DesMoines Girls' Getaway
All great, but since we booked through [...], they wouldn't let us change our rooms from a king to 2 queen beds, even if we offered to pay extra.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Nightlife tip:
Long walk from hotel
The Piano Bar was super fun, and just a couple blocks away from the hotel.
Reviewer score
Would not recommend
Lor
West Des Moines Hilton Garden Inn
There was a loud buzzing noice all day and night that never stopped. Also the free wireless internet did not work on our windows 7 laptop. Plus there wasn't enough parking, had to park in a handicap parking spot. Also the "adjustable beds" didn't adjust, we turned the dial all the way to the opposite direction and the bed was still hard as a rock.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 4
- Value:
- 3
Entertainment tip:
Short walk from hotel
Jordan creek mall is within walking distance
Reviewer score
Would recommend
Blue Jays
Great location for shoppers.
The hotel staff was friendly and very accommadating to our needs and requests. The hotel is new and rooms were clean and modern with select comfort beds. The location is near the Jordon Creek Mall and many familiar restaurants are nearby.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Dining tip:
Not Applicable
Hotel kitchen closes at 10:00pm. Front desk has alternatives for late nate service if you choose.
Reviewer score
Would recommend
Traveling Family
Great kid pool
We went with our two year old son to see a show for his birthday and stayed overnight here. The kid pool was great for him to play, he enjoyed being able to splash and play in the little fountains. The room was very comfy and breakfast was great.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
