Nightly rates from $104
Rate based on Check-in: Jun 2, 2012 Check-out: Jun 3, 2012

Holiday Inn Hotel & Suites DES MOINES-NORTHWEST

4 stars
4800 MERLE HAY ROAD, DES MOINES, IA 50322
Hotel Overview
Reviewer score
3.7
out of 5
6 reviews
Nice Stop on Family Vacaton

We arrived late at night, and check in went smoothly. Small parking lot in front of hotel, but... See full review

  • Deb
  • Jul 8, 2011
Good Overnight Stay

The room was clean, the staff was friendly, and the stay was pretty much uneventful and... See full review

  • Erika
  • Jun 14, 2010
The Holiday Inn Hotel & Suites Des Moines - Northwest is located in the heart of Iowa, just 1/2 block from the intersection of Interstates 80/35 and Merle Hay Road in the Des Moines suburbs of Johnston and Urbandale. Within minutes of corporate locations such as John Deere Credit, Pioneer Hi-Bred, Iowa Public Television and Camp Dodge. Enjoy our indoor pool, hot tub and recreation area open 24 hours a day! Nearly 200 guestrooms and suites feature quilt-top mattresses, triple sheets and pillow menu. Executive-class suites are offered in several styles, from Junior Kings to the stunning Presidential Whirlpool with Rosewood conference table, bar and entertainment center. Hotel offers over 12,000 square feet of conference space, including 18 breakout meeting rooms. Meet in the elegant Iowa Boardroom or the Heartland Ballroom, which can accommodate up to 600 guests. From technical assistance and creative menu planning, to just a bit of reassurance, our meeting professionals can assist with the planning of your next best event! Enjoy complimentary high-speed wireless Internet service anywhere in the hotel or restaurant. Local guests enjoy the extensive menu and friendly Irish hospitality of our Bennigan's restaurant. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty.

Hotel Map

Nearby airports
Des Moines Internnational, (DSM), 22.00, MI, S;
Area description
Suburban, suburban

Amenities

  • Accessible facilities
  • ATM/Cash Machine
  • Bar/Lounge
  • Bath Tub
  • Business center
  • Coffee Maker in Room
  • Connecting Rooms
  • Cribs Available
  • Desk with Lamp
  • DVD Player
  • Email Service
  • Executive Level
  • FAX
  • Free Local Telephone Calls
  • Free Newspaper
  • Hairdryer in Room
  • High-speed Internet
  • Ice Machine
  • Indoor Pool
  • Internet Access
  • Ironing Board
  • Lounge
  • Lunch
  • Maid Service
  • Overhead Projector
  • Parking
  • Pets allowed
  • Phone with speaker
  • Pool
  • Porters
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Shops/Commercial Services
  • Temperature Control
  • Tennis
  • TV
  • VCR
  • White Board

Dining

Bennigan's Irish American Grill & Tavern
From the award-winning Monte Cristo Sandwich to our legendary Kilkenny’s Country Chicken Salad, Bennigan’s offers a yearbook-size menu and our own brand of Irish Hospitality!
Bennigan's Grill & Tavern
Bennigan's Tavern offers full-service selection of domestic and imported draft and bottled beers, blended frozen and martinis.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (6)

Ratings and reviews for Holiday Inn Hotel & Suites DES MOINES-NORTHWEST

Overall score

3.7 / 5
6 out of 6
Amenities:
3.7
Room cleanliness:
4.2
Hotel staff:
4.5
Room comfort:
4.7
Location:
4.7
Value:
3.7

83% would recommend to a friend.

Sort by:
Review this hotel
Review of Holiday Inn Hotel & Suites DES MOINES-NORTHWEST

Reviewer score

5
Biker4751
Business
Washington, DC, USA
Apr 30, 2012

Surprisingly good

You could stay elsewhere, pay more, and not get as much. The room was clean, the staff are polite, and you can walk to a Bennigans for dinner. What's not to like? The hotel offers things like a good functioning business center and free fax. I didn't use the bar, swimming pool or the laundry service so I can't comment on those.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Time-saving tip: Short drive from hotel

Stay close to the airport if you're flying in/out. Don't stay downtown unless you really like paying to park.

Review of Holiday Inn Hotel & Suites DES MOINES-NORTHWEST

Reviewer score

5
Des Moines Explorer
Southern Iowa
Aug 22, 2011

great hotel for people with and without kids

Hotel is very modern, very well taken care of. Rooms were great, very well decorated, large flat screen t.v.s. Hotel had everything you needed. Pool and Whirlpool were wonderful. They are large and well maintained. Staff was friendly. Check in and out was very fast. It is a pet friendly hotel. Great safe parking. Safe neighborhood.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Holiday Inn Hotel & Suites DES MOINES-NORTHWEST

Reviewer score

3
Deb
Kettering, Ohio
Jul 8, 2011

Nice Stop on Family Vacaton

We arrived late at night, and check in went smoothly. Small parking lot in front of hotel, but more spaces behind the hotel. The one glaring problem was the elvator. We were on the 4th floor and only 1 of the 3 elevators was working. This was a bit of a pain as many people were leaving at the same time we were and we had to wait for the elevator and then when it opened up it was full of other travelers. We ended up only using the elevator for heavy suitcases and took the stairs for all other visits to the car.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Holiday Inn Hotel & Suites DES MOINES-NORTHWEST

Reviewer score

4
Erika
Business
Clarinda, IA
Jun 14, 2010

Good Overnight Stay

The room was clean, the staff was friendly, and the stay was pretty much uneventful and quiet...just what I needed. My only complaint was that the shower faucet was difficult to operate and it seemed as though it was on the verge of breaking.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Holiday Inn Hotel & Suites DES MOINES-NORTHWEST

Reviewer score

4
Lauralie
Houston, TX
Jun 4, 2007

Clean, good price perfect for families

The room was clean and well maintained. The staff was very nice and this was a good deal for the money for a family of 3. We traveled with a 3 year old and needed to have a microwave and refrigerator and we were easily accommodated. The Bennigans restaurant as part of the hotel was a wonderful. The mall is within 5 minutes driving distance. We enjoyed our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Short drive from hotel

There is a Super Target and an AppleBee's restaurant if you need to run to the store or looking for a kid friendly place to eat.

Review of Holiday Inn Hotel & Suites DES MOINES-NORTHWEST

Reviewer score

1
maribelle
USA
Apr 29, 2007

The rooms were very ...

The rooms were very small, the bathroom too small for two people. It looked run down all over

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
2
Room comfort:
4
Location:
3
Value:
1
Back to menu Return to top

Change search

Please type the date in the following format: M/d/yy . For example: May 30, 2012 would be entered as 5/30/12 .
Change location, rooms, guests

Hotel Map