Holiday Inn Express Hotel & Suites COUNCIL BLUFFS - CONV CTR AREA
http://www.orbitz.com/hotel/United_States--IA/Council_Bluffs/Holiday_Inn_Express_Hotel_&_Suites_COUNCIL_BLUFFS_-_CONV_CTR_AREA.h332173/
Hotel Overview
Very convenient
Hot was within 5 minutes of TD Ameritrade field. Pool was nice, fitness center was nice, and...
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-
Razorback baseball fan
- Jun 24, 2012
Additional charges on bill that were not requested or disclosed!!
The hotel was acceptable -- no complaints in that department. My complaint is with the bill at the...
See full review
- KathyS 1111
- Jul 22, 2012
Amenities
- FREE breakfast
- High-speed internet
- FREE parking
- Indoor pool
- No smoking rooms/facilities
- General
- No smoking rooms/facilities
- Free local telephone calls
- Ice machine
- Activities
- Indoor pool
- Dining
- FREE breakfast
- Coffee maker in room
- Services
- Business center
- Maid service
- Safe deposit box
- FAX
- White board
- Internet
- High-speed internet
- Parking
- FREE parking
- Parking
- Accessibility
- Accessible facilities
- Room
- Satellite TV
- DVD player
- Phone with speaker
- Desk with lamp
- Free newspaper
- Hairdryer in room
- Cribs available
- Temperature control
- Ironing board
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Hotel Map
- Nearby airports
- Epply Airfield, Omaha, NE, (OMA), 5.00, MI, NW; Lincoln Municipal Airport, (LNK), 61.00, MI, W; Des Moines International Airport, (DSM), 136.00, MI, E;
- Area description
- Suburban, suburban
Hotel Policies
- Check-in:
- 03:00 PM
- Check-out:
- 11:00 AM
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (3)
Ratings and reviews for Holiday Inn Express Hotel & Suites COUNCIL BLUFFS - CONV CTR AREA
- All travelers (3) 3.3 / 5
- Couples (1) 3 / 5
- Families (2) 3.5 / 5
- Amenities:
- 3
- Room cleanliness:
- 3.3
- Hotel staff:
- 3
- Room comfort:
- 3.7
- Location:
- 3.7
- Value:
- 2.7
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
Additional charges on bill that were not requested or disclosed!!
The hotel was acceptable -- no complaints in that department. My complaint is with the bill at the end of your stay -- tacked on to your bill is $1.50 per day plus tax for the in-room safe. You are not told about this charge upon check-in and this charge is tacked on to every hotel bill. They will take the charge off if you complain, but only if you complain -- this in my opinion is outright fraud on the hotel's part. How many people don't notice the charge blended in with all of other taxes and things on the bill and go ahead and pay for this item that was not requested, not used, and may perhaps didn't even realize it was in your room since it is in the bottom of the closet? This $1.50 per room per day is a way for the hotel to pad their revenue while taking advantage of their so-called guests!! If they can't be honest and disclose everything up front, then I will be finding a hotel that will. The safe in nearly all hotels is an amenity and is FREE!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 4
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Razorback baseball fan
Very convenient
Hot was within 5 minutes of TD Ameritrade field. Pool was nice, fitness center was nice, and breakfast was nice. Price was a little too high but cheapest I found during the CWS. Definitely recommend this hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 2
Sightseeing tip:
Short drive from hotel
CWS friendly
Reviewer score
Would not recommend
Zoo Goers
Reservation was a bust!
Upon arrival at the hotel @ 10:30 pm, we discovered our room was given to another guest. Somewhere between [...] or the hotel, our info got mixed up with some other woman's name, and we got charged for our room while she was in it. The manager offered the only remaining room but at no discount and with no good explanation for the mixup. Our family ended up canceling the reservation and finding another hotel. The whole process took 2 hours, and our children were exhausted getting to bed at 1am. Not a good way to prepare for a trip to the zoo! Very disappointing considering we had trip confirmation from [...]. The customer service rep. we contacted that night even admitted that a "[...]" got listed on our reservation. Have no idea who she is!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Still looking?
Hotel Map
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