Days Inn Council Bluffs-Lake Manawa

Arrived on June 18, 2011 having booked a room for 2 nights in April. The room was booked [...] at $61.16 a night. The front desk said they had the reservation information but that it was for $94.99 a night. I had the reservation information with me and they did not want to even look at it. The man who ran the hotel showed up because the desk cleark did not know what to do. I told him what was going on and he immediately said no, I will not accept that rate, prices have never been that low, this is College World Series time. I asked him what he expected us to do and he basically told us that we could leave. It was the worst customer service I have ever encountered. He turned down $122 for the two nights and just let the room sit empty making him no money.

We stayed there 3 days for the College World Series. We were apprehensive after reading some other reviews but found they were just negative people. The room was very clean, quiet, and close to everything. We did notice the smell of smoke when going by smoking rooms but ours was non-smoking and no problem. The staff was very pleasant and helpful. Large fitness center. Would definitely stay there again.

The hotel is a great value for business lay overs for the money and what you get.