$67 Avg/night
Rate and special offer based on Check-in: Apr 25, 2014 Check-out: Apr 28, 2014

BEST WESTERN Crossroads of the Bluffs

3 stars
2216 27th Avenue, Council Bluffs, IA 51501-6953
Hotel Overview
Reviewer score
3.4
out of 5
42 reviews
Really nice hotel

Clean, Nice room, huge pool... really good family hotel See full review

  • Maan13
  • Mar 17, 2014
Good location

This will probably become my regular stop on my trips from ND to MO. It is the third hotel I tried... See full review

  • tsarat
  • Dec 17, 2013
Discover this Council Bluff, Iowa hotel offering guests warm Midwestern hospitality and stylish accommodations. Located just minutes from downtown Council Bluffs and Omaha, the BEST WESTERN Crossroads of the Bluffs provides guests with an ideal location and a courteous, service-oriented staff. Guests staying at this Council Bluffs hotel will appreciate the variety of nearby activities and entertainment including golfing, shopping and gambling. The BEST WESTERN Crossroads of the Bluffs offers 107 beautifully decorated, well-appointed guest rooms featuring free high-speed Internet access and cable television with HBO®. This Council Bluffs hotel offers guests an expanded continental breakfast each morning. Other hotel amenities include complimentary daily newspaper, indoor heated swimming pool and exercise facility. Minutes from this hotel, guests can tour downtown Council Bluffs and Omaha and visit Bluffs Run, Henry Doorly Zoo Aquatic Center and Rosenblatt Stadium. Eppley Airfield is also just five miles from the hotel. Make an online reservation today and save at the BEST WESTERN Crossroads of the Bluffs!

BEST WESTERN Crossroads of the Bluffs Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,SMOK,HI SPED NET,MICRFG,COFMKR,IRON,HAIR,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,NSMK,HI SPEED NET,MICFRG,CFMKR,IRN,HAIR,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,SMOK,HI SPED NET,MICRFG,COFMKR,IRON,HAIR,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NSMK,HI SPEED NET,MICFRG,CFMKR,IRN,HAIR,CONTINENTAL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,JACUZZI,HISPEED,MICRFG,COFMKR,HAIR,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,MOBILITY ACCESSIBLE,BATHTUB,NSMK,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACCESSIBLE,BATHTUB,NSMK,CONTINENTAL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Airport shuttle
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Ice machine
Activities
Indoor pool
Exercise gym
Jacuzzi
Dining
Free breakfast
Coffee maker in room
Room service
Services
24 hour front desk
Business center
Guest laundromat
Express checkout
Security
Wake-up service
In-Room Safe
Copy service
Internet
High-speed internet
Transportation
Airport shuttle
Parking
Free parking
RV or truck parking
Truck parking
Accessibility
Accessible facilities
Room
Television with cable
AM/FM alarm clock
Free newspaper
Hairdryer in room
Microwave
Cribs available
Electronic door locks
Ironing board

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Hotel Map

41.2351 -95.8758
Area served
Omaha
Nearby airports
(OMA), 5.00, MI, NW;
Area description
Expressway

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (42)

Ratings and reviews for BEST WESTERN Crossroads of the Bluffs

Overall score

3.4 / 5
42 out of 42
Amenities:
3.5
Room cleanliness:
3.8
Hotel staff:
4
Room comfort:
3.7
Location:
3.9
Value:
3.7

71% would recommend to a friend.

Sort by:
Review of BEST WESTERN Crossroads of the Bluffs

Reviewer score

5
Maan13
Ames, Iowa
Mar 17, 2014

Really nice hotel

Clean, Nice room, huge pool... really good family hotel

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Crossroads of the Bluffs

Reviewer score

3
Hendoza
Council Bluffs
Dec 30, 2013

FIX THE HOT TUB!-other than that we were happy with our stay.

Outside of the snooty looks from a woman at the reception desk that my daughter received, I would rate the remaining front desk staff as very decent and accommodating. We requested a non smoking room and where the room was located the smell of smoke in the hallway was very apparent and unpleasant. We didn't seem to notice the smell so much once in the rooms though. The kids loved the enormous pool and best perk in amenities would be the free shuttle that is available around the clock. I have stayed at this location a couple of other times in the past years with my family and was irritated to find that the hot tub was still out of service for the third year in a row... Other than that we have enjoyed our stays.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of BEST WESTERN Crossroads of the Bluffs

Reviewer score

5
tsarat
Business
north dakota
Dec 17, 2013

Good location

This will probably become my regular stop on my trips from ND to MO. It is the third hotel I tried but this one was best for price, a good breakfast, and easy access to the highway.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of BEST WESTERN Crossroads of the Bluffs

Reviewer score

5
tsarat
Business
north dakota
Dec 14, 2013

great location

Easy access to highway and next to gas stations and fast food for quick and easy road trip stop.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of BEST WESTERN Crossroads of the Bluffs

Reviewer score

4
TSO Super Fan
Sioux City, IA
Nov 15, 2013

Great night stay

The location of the hotel was perfect for the event at the Mid America Center we were attending. The room was clean and very comfortable. The price was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Review of BEST WESTERN Crossroads of the Bluffs

Reviewer score

4
Anonymous5000
Business
Iowa
Sep 24, 2013

Clean and Convenient

Best Western Crossroads of the Bluffs was a great place to stop for the night. The room was clean and the location convenient. The staff were friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Crossroads of the Bluffs

Reviewer score

3
Bulldog by Birth
Biloxi, MS
Jul 1, 2013

Good for the money

Clean hotel with very friendly staff. Great stay for the money.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Review of BEST WESTERN Crossroads of the Bluffs

Reviewer score

3
Battle99
Hattiesburg, MS
Jun 29, 2013

College World Series

Hotel was clean. It's location near several large truck stops and road construction made in and out difficult. We weren't able to check in during the first two times given to us by the staff because rooms were not ready. For the money an average stay.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
1
Value:
3
Dining tip: Short drive from hotel

Old Market area in Omaha.

Review of BEST WESTERN Crossroads of the Bluffs

Reviewer score

3
carol2013
Iowa
Jun 14, 2013

Rough start...Relaxing finish

The hotel was very nice. We had small problems in each of the rooms (we had to change rooms 3 times). one room had a running toilet, one was newly painted and the fumes were bad, one had a broken door knob on the bathroom door. The staff was very helpful and courteous to change the rooms for us. In talking to other patrons that stay there often, this was not a normal situation. However, the bed was comfortable, the air conditioner wasn't overly loud, and the pool area was nice and clean and the breakfast was wonderful. It was located just off the highway so it was easy access to get to our destinations each day. I would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of BEST WESTERN Crossroads of the Bluffs

Reviewer score

1
mowgli
Manchester, NY
Jun 10, 2013

bad

The door was very hard to open. On our second day, they ca nceled our key. We had to go to the front desk to get rekeyed.We couldn't get on the internet the first night. We called the front desk. They said they would send someone in 10 minutes to our room. He never came. The toilet didn't flush. Again we called for help and were told 10 minutes. One hour and a half later he came. The toilet flushed but the water did not stop running. The hot breakfast was poor. It was a frustrating 2 days.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
2
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