$105 Avg/night
Rate based on Check-in: Aug 4, 2014 Check-out: Aug 5, 2014

BEST WESTERN PLUS Des Moines West Inn & Suites

3 stars
1450 NW 118th Street, Clive, IA 50325-8243
Hotel Overview
Reviewer score
3.7
out of 5
24 reviews
Excellent

Have stayed here before, it has been updated, very nice rooms, staff friendly See full review

  • Super FD
  • Apr 13, 2014
Staff

Staff needs to work on their people skills, overall the room was great, the breakfast was a disaster.. See full review

  • Adobe Allen
  • Jun 1, 2014
Stay at this Clive, Iowa hotel offering the highest degree of service and hospitality; ideally situated near the intersection of Interstates 80 and 35. The BEST WESTERN PLUS Des Moines West Inn and Suites is conveniently located in the thriving community of Clive, Iowa seven miles west of the capital city of Des Moines. Hotel guests will have easy access to area attractions including the historic Living History Farms, the Iowa State Capitol and Drake University. The Jordan Creek Center, a new upscale shopping and entertainment mall is two miles east of the hotel. This new hotel in Clive offers standard rooms and suites; each room tastefully appointed with all the thoughtful amenities that make a difference while traveling. The BEST WESTERN PLUS Des Moines West Inn and Suites offers a full breakfast and features an indoor swimming pool and spa. The friendly and knowledgeable staff is ready to ensure a comfortable and memorable stay. Make an online reservation today at the BEST WESTERN PLUS Des Moines West Inn and Suites!

Hotel Map

41.6034 -93.7804
Area served
Des Moines, Altoona, Oceola, Winterset, Ames
Nearby airports
(DSM), 15.00, MI, S;
Area description
Expressway

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BEST WESTERN PLUS Des Moines West Inn & Suites Rooms

2 QUEEN BEDS
2 QUEEN BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,NSMK,HI SPEED NET,MICROWV,REFRIG,SOFABED,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,HOTTUB,HI SPEED,COFMKR,IRON,HAIR,FULL BREAKFAST
1 KING BED
1 KING BED,NSMK,SOFABD,HI SPEED,WORK DESK,COFMKR,FULL BREAKFAST
SUITE-1 KING BED
SUITE-1 KING BED,MOBILITY ACCESSIBLE,BATHTUB,SOFABED,NSMK,FULL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,2RMSTE,COUCH,2TVS,2BATHRMS,MICRFG,FULL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,NSMK,COUCH,MICRFG,HI SPEED,COFMKR,IRON,FULL BREAKFAST
SUITE-2 QUEEN BEDS
SUITE-2 QUEEN BEDS,MOBILITY ACCESSIBLE,BATHTUB,SOFABED,NSMK,FULL BREAKFAST
1 KING BED
1 KING BED,MOBILITY ACCESSIBLE,ROLL IN SHOWER,NSMK,FULL BREAKFAST

Amenities

  • Free breakfast
  • High-speed internet
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Free local telephone calls
Elevators
Ice machine
Activities
Indoor pool
Exercise gym
Dining
Free breakfast
Coffee maker in room
Services
24 hour front desk
Express check in
Express checkout
Security
Wake-up service
Meeting/Banquet facilities
Conference facilities
Copy service
Audio visual equipment
Internet
High-speed internet
Parking
Free parking
Accessibility
Accessible facilities
Room
Television with cable
Radio
AM/FM alarm clock
Hairdryer in room
Microwave
Electronic door locks
Ironing board

Dining

Damon’s
.5 mile(s) from Damon’s, American
El Rodeo
.05 mile(s) from El Rodeo, Mexican
Biaggi’s
.5 mile(s) from Biaggi’s, Italian
Mondo's
2 mile(s) from Mondo's, American/seafood
Applebee's
.5 mile(s) from Applebee's, American
Outback Steakhouse
2 mile(s) from Outback Steakhouse,
King and I
1 mile(s) from King and I, Thai
Chili's
.5 mile(s) from Chili's, American
P.F. Changs
2 mile(s) from P.F. Changs, Chinese
Granite City Brewery
.5 mile(s) from Granite City Brewery, American

Hotel Policies

Check-in:
03:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (24)

Ratings and reviews for BEST WESTERN PLUS Des Moines West Inn & Suites

Overall score

3.7 / 5
5.01.0
24 out of 24
Amenities:
3.8
Room cleanliness:
4
Hotel staff:
3.7
Room comfort:
4
Location:
4.1
Value:
3.5

75% would recommend to a friend.

Sort by:
Review of BEST WESTERN PLUS Des Moines West Inn & Suites

Reviewer score

4
5.01.0
Adobe Allen
Scranton, Pennsylvania
Jun 1, 2014

Staff

Staff needs to work on their people skills, overall the room was great, the breakfast was a disaster..

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
4
Value:
4
Review of BEST WESTERN PLUS Des Moines West Inn & Suites

Reviewer score

5
5.01.0
Super FD
Sioux City
Apr 13, 2014

Excellent

Have stayed here before, it has been updated, very nice rooms, staff friendly

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Time-saving tip: Not Applicable

Very close to Interstate easy acess to everywhere

Review of BEST WESTERN PLUS Des Moines West Inn & Suites

Reviewer score

4
5.01.0
Dr DEM2
Creston Iowa
Mar 29, 2014

Medical appointments in the city

We were greeted right away and allowed to check in early in order to keep medical appointments. Great breakfast and a quiet room despite being so close to the I-35 freeway.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Time-saving tip: Short drive from hotel

Close to multiple clinics and hospitals west end of Des Moines.

Review of BEST WESTERN PLUS Des Moines West Inn & Suites

Reviewer score

3
5.01.0
St. Louis Mom
St. Louis, MO
Aug 20, 2013

Weekend getaway

The hotel needs some updates. Carpets in the hallway had a lot of spots. Hot tub was lukewarm. We needed a suite as we were traveling with a baby. The suites were one large room with no door separating the rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
3
Review of BEST WESTERN PLUS Des Moines West Inn & Suites

Reviewer score

1
5.01.0
Selective Steve
Kansas City Missouri area
Aug 4, 2013

The old switcheroo

After booking and paying for a 2-Queen bed room three weeks in advance, I was switched to a room with one King bed and a sofa sleeper. The switch was done by the hotel staff the day before we arrived, 25 minutes before the cancellation deadline. Since they were booked full, I was forced to try to sleep on the sofa sleeper, which was a glorified cot that was right next to the air conditioner. I got no sympathy from the staff, and was told there was no manager available. After contacting Best Western Customer Service, I received an email from Artur Golebiewski at the hotel. He did not identify his position at the hotel, but I assume he is the manager. In his so-called apology, he blamed the third-party booking agent for the problem, which I already knew from his staff and the Best Western agent to be untrue. I sent him a reply rejecting his dishonest apology and asking for a refund for the room as compensation for my discomfort and their lack of concern. I have not, as of this time, received a reply. Relatively minor in comparison, the free breakfast left a lot to be desired, and the hallroom and elevator lobby temperatures were sauna-like. This is newer hotel, and with better customer relations could be a good stay, but I will not be returning to it.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
1
Review of BEST WESTERN PLUS Des Moines West Inn & Suites

Reviewer score

3
5.01.0
Princess Blondie
Centerville, IA
Jun 24, 2013

Nothing to brag about. Just okay.

The hotel was nothing special. Room decor was unattractive. There was not a microwave, which we thought was really unusual. In their favor, we were allowed to stay past the regular checkout time due to a doctor's appointment running late, even though they had a sold-out weekend to prepare for.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Review of BEST WESTERN PLUS Des Moines West Inn & Suites

Reviewer score

4
5.01.0
Romantic Night Away
Des Moines, IA
Feb 19, 2013

Romantic Night Away

The hotel was very nice. We had some "minor" issues with the whirlpool but we were still able to use it. Breakfast was nice and the gal working the front desk that morning was a delight! Will definitely stay again!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of BEST WESTERN PLUS Des Moines West Inn & Suites

Reviewer score

2
5.01.0
Anonymous
Business
St Louis, MO
Jun 9, 2011

Almost missed my appointment

I was traveling for business, the hotel is average at best. If your just looking for a place to lay your head, it's okay for that, nothing special, needs some TLC. The wake up call system was 45 minutes late waking me up, then it tried to convince me that it really was 5:45am when it was truly 6:30am, almost missed my appointment that I had driven 7 hours to attend. Front desk said sorry....not much support there either.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of BEST WESTERN PLUS Des Moines West Inn & Suites

Reviewer score

2
5.01.0
Anonymous
Business
St Louis, MO
Jun 9, 2011

Almost missed my appointment

I was traveling for business, the hotel is average at best. If your just looking for a place to lay your head, it's okay for that, nothing special, needs some TLC. The wake up call system was 45 minutes late waking me up, then it tried to convince me that it really was 5:45am when it was truly 6:30am, almost missed my appointment that I had driven 7 hours to attend. Front desk said sorry....not much support there either.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of BEST WESTERN PLUS Des Moines West Inn & Suites

Reviewer score

4
5.01.0
Buccaneer Fan
Duluth, Mn
Oct 20, 2009

Everything that we required

Everything that we needed for our stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
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