Clarion Hotel & Convention Center

Asked for non-smoking room. Put on a smoking floorthat REEKED of smoke the moment we stepped off the elevator. Not only that but we were put in a smoking room despite our request. I went to front desk and was told no non smoking rooms available.They told us we could have a ozone machine. About 40 minutes later a hotel employee came to our roomwith a spray bottle NOT an ozone machine. Seems they only have one for the entire hotel and it was not available. I feel we paid for something we did not receive!!! Our confirmation from [...]specifically stated non- smoking. I want a full refund. I would not recommend this hotel.

Overall we were pleased with the hotel. It has a heated indoor pool and spa that are open until midnight. Our room was nothing spectacular, but was clean and well kept. I would definitely stay there again.

The hotel is good size and probably use to be a very nice hotel 20 years ago. The hotel is a bit dated but still is well worth the money. The beds were comfortable, nice pillows and sheets. The customer service was top notch! The breakfast was decent but nothing special.

The hotel is in a good location and in its day probably was outstanding. Otherwise everything was satisfactory. The staff was pleasant and attentive. The breakfast was the highlight of the stay.

Hotel staff was very friendly and helpful.

friendly & helpful staff -registration, porter, shuttle service to airport great breakfast

I was used to rooms that are VERY clean, the bathroom, including the sink area, counter top, tub, etc. I usually stay at a Holiday Inn or The Marriott Hotel, but was willing to try this hotel this trip. I must say, when I order a NON-SMOKING room, I sure didn't expect to smell Cigarette Smoke every time I left my room to walk down the hallway or exit the elevator to return to my room. But these "bright" folks, I discovered later, decided to put Smoking rooms on the same floor WITH Non-Smoking rooms. Well Done........."NOT!!!" Then, when informing the Hotel Staff of my dissatisfaction, upon my check-out, I basically had to "ask" for some kind of credit for having to Breath this smoke for several days, even though the nice lady apologized many times for the experience. Of course, this even made me feel more uncomfortable, since I feel THEY should have been the one to Offer to credit me something for my extreme dissatisfaction. I don't feel I should have had to ask to be credited back for a room that failed miserably to meet the minimum standards of health for me when, as soon as I opened my door, I was forced to breath this "carcinogenic smoke" . Finally, after much discussion & having to request to speak with the Hotel Manager, he came out & said he would cover the expenses for the time I was there. He also stated that he understood how I felt, since he said he was also a non-smoker. However, he said they were planning on remodeling soon and that they would not be having smoking rooms on the same floor as non-smoking rooms in the future. I SURE WISH "I WAS INFORMED" OF THE CURRENT DECISION TO HAVE THESE ROOMS ON THE SAME FLOOR,................. BEFORE I BOOKED TO STAY HERE.

I have stayed at most of the hotels in the area, and it's better than the rest of the area hotels. It has the most to offer with night life, as well as pool and gym, and breakfast. Well worth the price!!!!

Was in town for a wedding in Iowa City during the weekend. Most rooms were booked in Iowa City due to a commencement in mid-May so I choose this hotel. Less than 10 minute drive from the CID airport. About a half hour drive to Iowa City.Many of the Cedar Rapids attractions were still in repair after the floods from 2008. Cedar Rapids Museum of Art only had two rooms opened but there will be more exhibits within the next few months. Pleasant personnel, [...], directed me to a Marion Arts Festival. Very nice festival. The National Czech and Slovak Museum was closed.

2nd best of our short trip